Hotel a Lama

“This is a really nice hotel located right on Cox's Bazar beach. Even though we didn't have an seafront room, we had a junior suite that had wonderful views of the sea from both of our balconies. It's quite a great design to facilitate this. Staff was helpful and friendly...starting with Noor at check in, to Rupak at the breakfast egg station and others whose names I won't remember. Breakfast was good, though very much Bengali favorites heavy. There were two points that were annoying and ought to...

“It was nice Good location Breakfast very very busy Crowed with local tourists”

“Staff were welcoming and very helpful. I did get a room upgrade to a suite which was lovely. Clean, very spacious and comfortable. I would recommend this hotel.”

“It was nice to spend few hours on a clean and almost deserted beach.”

“Nice Staff …”

“The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

“Worst experience ever! No hot water what so ever. Got bitten by bedbugs 50-60 times a night. Cockroaches on the floor. No cleaning for four days. I constantly had to ask for more toilet paper. 45 USD a night for this is a joke! Even the name is a lie. The only view you have is right into another tall building. ”

“DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for...

“Very budget. Says air conditioning but just a ceiling fan. Big roaches. No wifi except in lobby. Location is close to airport and maybe 10 minutes rickshaw to beach. ”

“Really excellent hotel. All employees are good behavior and more”

“I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if...