Caro Simone,Grazie mille per la tua recensione, speriamo che tu abbia avuto un'esperienza piacevole durante il tuo soggiorno all'Hotel Rubicón Palace.Ci auguriamo che possiate contare ancora su di noi per la vostra futura visita a Lanzarote.Cordiali saluti.

Grazie mille per la sua opinione. Cordiali saluti

Grazie mille per la sua opinione.

Gracias por sus comentarios. Lo tenemos en cuenta para mejorar. Saludos cordiales.

Grazie mille per la sua opinione.

Grazie per la sua opinione.

Grazie mille per la sua opinione.

Dear guest, thank you for your feedback.

Gentile cliente, Grazie mille per il vostro feedback

Dear guest, thank you for giving us your rating. It would be a pleasure to welcome you again in the future. Best regards

Gent.mo cliente, grazie mille per la Sua opinione con rispetto alla Sua ultima visita all'hotel. La ringraziamo per il Suo commento verso la SPA e per la fedeltá a noi rivoltasi. Speriamo di rivederLa presto in futuro. Cordiali saluti,

Gentilissimi ospiti, grazie per aver scelto di trascorrere le Vostre vacanze nella meravigliosa isola di Lanzarote qui da noi al Rubicon Palace Hotel! Ci fa molto piacere che abbiate apprezzato la struttura nuova di zecca, i 50.000 mq di giardini e la professionalitá del nostro staff. Ci rammarica leggere che non siate rimasti soddisfatti della manutenzione poichè l'intera struttura è stata completamente rifinita un paio di anni fa. Per quanto riguarda la pulizia delle abitazioni, come discusso con il Team di Pubbliche Relazioni, sarebbe stato piú semplice riportare la Vostra insoddisfazione qualche giorno prima e non quasi al termine del soggiorno poichè, come da Voi sottolineato, non appena comunicato il disguido abbiamo prontamente fatto il possibile per dimostrarVi che una cattiva esperienza non è necessariamente specchio della realtá,. I nostri standard sono alti e l'Hotel soddisfa i canoni 5 stelle a tutti gli effetti. Cordiali saluti.

Gentile ospite, grazie per la sua opinione. Speriamo di darli il benvenuto di nuovo. I migliori saluti.

Gentilissima mariagrazia, grazie mille per la sua opinione. Cordiali saluti.

Dear guest, thank you for your feedback. We are sorry if after your stay at the hotel, we didn't achieve your expectations as a customer. We would have loved to meet you personally at Guest Relations department in orderr to track your stay and to ensure that you and your family were having a good stay. For everybody reading this, we would be more than pleased to assistour guests at Guest Relations dpt in case it is needed. Best regards.

Caro Oliviero, grazie mille per la sua opinione. Speriamo vederla presto di nuovo! Tanti auguri di Buon Anno e saluti cordiali.

Prima di tutto, grazie per aver scelto H10 Rubicón Palace come destinazione per le sue vacanze. Ci fa piacere sapere che vi è piaciuta la posizione dell'hotel e i spazi comuni. Di sicuro, i suoi commenti saranno presi in considerazione al fine di migliorare. L'obiettivo principale dell'hotel è offrire esperienze migliori ogni stagione, aumentando la soddisfazione degli ospiti. Speriamo vedervi di nuovo e vorremmo vedere se meritiamo un rating ancora più alto. I migliori saluti, La Direzione

Grazie mille per la sua opinione. Ci auguriamo possa esserti utile nella programmazione del suo viaggio. I migliori saluti.

Grazie mille per la sua opinione. Siamo lieti di annunciare che i miglioramenti sono già stati fatti e l'hotel è molto piacevole.

Grazie per il suo commenti. Prendiamo inoltre in considerazione i tuoi feedback costruttivi per migliorare durante la stagione. L'hotel ha fatto un grande cambiamento e siamo sicuri che avresti soggiornato in questo hotel. I migliori saluti.

Grazie per i tuoi commenti. Prendiamo inoltre in considerazione i tuoi feedback costruttivi per migliorare durante la stagione. L'hotel ha fatto un grande cambiamento e siamo sicuri che avresti soggiornato in questo hotel. I migliori saluti.

Grazie per i tuoi commenti. Prendiamo inoltre in considerazione i tuoi feedback costruttivi per migliorare durante la stagione. L'hotel ha fatto un grande cambiamento e siamo sicuri che avresti soggiornato in questo hotel. I migliori saluti.

Grazie mille per la sua opinione. Ci auguriamo di poter accogliere nuovamente in futuro. I migliori saluti, la Direzione.

Dear Mr. David,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a great experience during your stay. While our hotel grounds provide a serene and comfortable environment, we understand the desire to explore beyond our property. Should you choose to visit us again, we'd be happy to provide recommendations for nearby attractions and activities to enhance your experience even further.We look forward to welcoming you back in the future!Best regards,

Dear Vladimir ,We extend our sincerest apologies for the distressing experience you encountered during your recent stay at our hotel. It deeply concerns us to learn about the presence of insects in your room, as this falls significantly below the standards we strive to uphold. We have a very rigorous pest control, where we verify that they do not affect the plant in any way.Your comfort and satisfaction are of utmost importance to us, and we are committed to delivering a clean and enjoyable environment for all our guests.We truly appreciate your valuable feedback, as it helps us identify areas for improvement and implement necessary measures to enhance our services. Should your travels bring you back to our area, we would be grateful for the opportunity to restore your faith in our hotel and provide you with the exceptional experience you deserve.Thank you for your understanding, and we look forward to the possibility of welcoming you back for a more pleasant stay.Warm regards,

Dear Matthias,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the instability and slow speed of the Wi-Fi in your room.Ensuring a reliable internet connection is a priority for us, and we understand how important it is for our guests, whether for work or leisure purposes. We appreciate your understanding and patience as we work to enhance the quality of our services.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a seamless and enjoyable experience in the future.Warm regards,

Dear Nathalie,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our offerings to have an excellent rapport qualité prix (excellent value for money).Providing exceptional value and quality is at the heart of what we do, and it's truly rewarding to know that we have met your expectations. Your satisfaction is our top priority, and your positive review motivates us to continue delivering great experiences to our valued customers like you.We appreciate your support and look forward to serving you again in the future. If you have any specific comments or suggestions, feel free to let us know.Thank you once again.Best regards,The Management.

Thank you so much for this wonderful review!!

Dear Laura,We would like to apologize for not being able to meet you expectations.Kind regards,

Beste Roy,Hartelijk dank voor uw vertrouwen in hotel Rubicón Palace voor uw vakantie op Lanzarote.Wij zijn erg blij dat u genoten heeft van uw verblijf.Met vriendelijke groeten,

Dear Robert,Thank you so much your your review!!Kind regards,

Dear Guest,Thank you so much for trusting the Rubicón Palace hotel for your holiday in Lanzarote.We are happy to see that you had a nice stay.We are looking forward to having you back.Kind regards,

Dear Tom,Thank you for trusting the H10 chain as the destination of your amazing holidays in Lanzarote and thank you for the time you took to share such a kind message with all of us.We are very glad to know that you have been completely satisfied with the services provided, the food and drinks offered, the room and our amazing staff.On the other side, we are sorry to hear that you were unable to book any thematic restaurant. We would like to remind you that these reservations are subject to availability.Please send us an email if you decide to come once again and we'll organize the thematic dinners.We looking forward to be able to welcoming you again very soon.Kind regards,

Dear Joel,Thank you for sharing your experience during your stay at the Rubicón Palace Hotel.We really appreciate your feedback and constructive comments which will help us to keep improving, Also we would like to apologize if we could not met your standards at all levels.We hope to have you back on your next visit to Lanzarote. Kind regards,

Dear Michael,Thank you for sharing your review and for staying at the Rubicón Palace Hotel during your visit to Lanzarote.We are glad to read that you had an amazing time during your stay.For sure you will be more than happy to welcome you again in the future.Kind regards,

Estimado Alan,Gracias por confiar en H10 Rubicón Palace como destino de sus vacaciones, y gracias por compartir su opinión con todos nosotros.Sin lugar a dudas, tendremos en cuenta sus comentarios de una manera precisa para mejorar paulatinamente. La prioridad del hotel es ofrecer mejores experiencias y mejores vacaciones en cada temporada, para que la satisfacción de los clientes sea aún mayor de lo que ya es. Cada comentario es analizado de forma minuciosa junto con nuestro sistema de control de encuestas realizado semanalmente, a fin de tener un buen resultado sobre dónde centrar los esfuerzos, basándonos en las peticiones de nuestros clientes. Nos encantará contar con futuras oportunidades de sorprenderlos tan positivamente como nos distingue en los hoteles h10 donde unas cuidadas instalaciones, excelente gastronomía y servicio personalizado se combinan para que cada huésped se sienta especial.¡Esperamos poder volver a verle pronto!Atentamente, La Dirección

Dear Jeremy, Thank you for trusting the H10 chain as the destination of your amazing holidays in Lanzarote and thank you for the time you took to share such a kind message with all of us.We are very glad to know that you have been completely satisfied with the services provided, reviews like this one of yours make us proud and are a sign for the whole staff that we are following the right path and that we must keep working like this because the hard work and dedication are paying off.We hope to be able to welcome you again very soon, we will be ready to help you build new incredible memories within our walls!Best regards, The Management

Dear Charlotte,Thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site.We are sorry to see that you were not complety satisfied with the services that the hotel offers.We would love if you could give us a second opportunity, and we asured you that we'll do everything to make your stay unforgettable.Best regards, The Management

Dear Aisha,Thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site.We are sorry to see that you were not complete satified with the stay.We would love to be able to give us a second opportunity, and be asured that we'll do everything on our hand to make your stay unforgettable.Best regards,The Management

Dear Jacqueline,Thank you for sharing your recent expetience at the Rubicón Palace Hotel. We would like to apologize for the possible inconvenience caused regarding the areas where we could not fulfill your standards but your review will help us to keep improving. It will be an honour to welcome you back again in the future, until then we wish you all the best. Kind Regards,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. We will certainly take your comments into consideration as we strive to improve the level of service we offer to our guests.Best regards,