6/10
Property is nice, check in was slow, no ViP parking was honored or free breakfast. TV was tiny and not a smart TV with very limited cable options. TV would freeze and this was reported and they sent someone to check on this but he stated it worked fine and we just accepted that. Internet/wifi was very slow. We had constant knocks on our door from housekeeping and other workers asking if we were checking out or staying. AC worked fine initially and then on the last day there our room was very hot and uncomfortable. Fire Alarm went off at 1a and no one came to notify of anything. We woke up in such a panic and started to look around our hall and outside and didn’t see or smell anything. Called front desk and no answer. Finally was able to get through after about 15 minutes and they said they had no idea why it went off. Luckily it was just a malfunction considering it doesn’t seem there is a protocol in place. Parking is a maze..we were told to park on the lower floor and just had to follow the signs with kids and luggage in tow through the ramp up to the first floor parking and cut through the courtyard just to get to the lobby to check in. Overall I won’t stay again. On a positive note, room was nice and a good size but traveling with kids having a functional TV would have been great.
Victor
Soggiorno di 1 notte a luglio 2025
