Once Quite Nice Now Needs a Refresh
Data di pubblicazione: 3-gen-2017
This is rated as a 5-star hotel and seems targeted toward higher-end clientele and business folks. It was likely very nice 10-15 years ago and is now kept at a decent level but in need of an overhaul.
The staff were all friendly and helpful although housekeeping did not make up our room when we went out from 11AM-5PM, which was disappointing. We were sure to request them on the following day.
The biggest complaint we had was the smell of the room and condition - it smelled like a smoker lived there. Neither my wife nor I smoke and definitely did not request a smoking room/floor. However, we were definitely given one and it was not pleasant at times. There was only a small window to crack to get some breathing air though as the air conditioning didn't really work well either. Plus, we were put right next to the elevator where, you guessed it, people liked to stand around and smoke. So the smoke wafted into our room during the day, making it even more unpleasant.
Overall, the condition of the room was okay but dated. Even without the smell of smoke, the comforter on the bed should be replaced with something newer; it must have been over 10 years old. And the pillows could also use replacing.