séjour pour visiter Lisbonne
Data di pubblicazione: 17-feb-2017
Personnel petit déjeuner très froid et peu aimable. Excellent hôtel pour un séjour affaire qui me semble peu approprié pour un séjour loisir. Typique des grands hôtels internationaux, pas de chaleur très impersonnel. Sinon hôtel très propre et très bien tenu. le personnel accueil, bagagiste, portier, guest service fait le job
20-feb-2017 di Roderick Micallef General Manager, Hotel
Thank you for sharing your opinion with us.
I am pleased to read that you enjoyed your overall experience with us but naturally disappointed to read that we couldn’t surpass your expectations in all areas during your stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve our services. We will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests.
We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Corinthia Hotel Lisbon.