Sadly disappointing.
We reserved two rooms, for our family of five. Despite reserving a double and a triple room for our daughters aged 20, 15 an 10 there was no third bed in the second room and it was not prepared until the following night. Whilst we understand the efforts made towards a sustainable stay, we felt we could have been given a change of towels when we requested it. The hotel staff was friendly and courteous, but sometimes did not understand our needs. The most alarming aspect was the overall run down conditions of the establishment and the general cleanliness of the hotel, which was obviously not sanitized to covid19 standards. Definitely not worthy of a 4 star hotel. What a shame.