Thank you so much for the review. It is always makes us happy to read a special mention of one of our staff. We are very sorry for the issue we had at that time. We hope to see you again very soon!

Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.

Thank you so much for the review. Next time, please do not hesitate to ask us at reception to get your room cleaned during your stay. We look forward to seeing you soon!

Thank you for taking the time to leave us a review. Our heating is on a timer, as most of our guests are out during the day it is not on, however our reception is available 24hours a day, we have portable heaters we can place in the rooms if required or can also provide extra blankets. I must apologise for the noise. I would encourage you to come and visit us at reception anytime, day or night, if you had any issues as we would have tried our best to resolve the situation. Your comments have been shared with the team to learn and prevent this from happening in the future. We hope you still enjoyed your time in London. If you stay with us again, we will make sure we leave a better impression on you. Kind regards,

Hello, Thank you for your feedback. Yes as advised many times before arrival we only accept pets in private rooms at an additional fee, not in the dormitories. Unfortunately if we are on a the phone it can be difficult to speak to someone else at the same time, we do apologise for this. Hairdryers can be rented for £5, once the hairdryer is returned the money is refunded, we have checked and you were refunded immediately upon return.

Hi Carla, Wowzers! 10 points across the board! We are loving it! #genlove!

Ciao Arianna Thank you for taking the time to review your stay with us its great to hear you loved your generator experience and we cant wait to have you back again soon

Hi there, Thank you so much for your kind review, we really appreciate it! We hope to see you soon! Kind regards, Generator Team

Hello there, Thank you for taking the time to leave us a review! We appreciate your feedback and are pleased to hear that you enjoyed your stay. 😎 We hope to see you again soon! Kind regards, Generator Team

Hello there, Thank you so much for taking the time to leave a review. We really appreciate the openness and honesty. We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. You can judge that for yourself if you give us another chance on your next trip. Kind regards, Generator Team

Hello, Looks like you gave us the thumbs up!.....we will take it!!! We are sending some #genlove your way matey! Generator London

Hi, Thank you for your kind review. Awesome review!!!!! Swinging you plenty of #genlove!!! 😀 We hope to see you in our Generator again or another of our great locations soon.

Caro, Grazie per aver dedicato del tempo al feedback sul vostro soggiorno con noi. Ti preghiamo di sapere che stiamo prendendo in considerazione i tuoi punti e rettificherà la situazione in futuro. I tuoi commenti sono stati condivisi con il team per apprendere e valutare cosa possiamo fare per evitare che ciò accada in futuro. Cordiali saluti, Generatore di Londra

Hi, Thank you for taking the time to leave us a review. 😀 We are really pleased to hear that you enjoyed London. We always try our best to provide a great experience. We hope to see you very soon!

È un bel 4 su 5! Lo prenderemo! Lucas, Generator London

Hello, Thank you for sharing your comments with us. We really appreciate your feedback. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you at Generator soon.

Hello, Thank you for taking the time to leave us a review. 😀 4 out of 5 We will take it! Hope to see you again sometime soon. #genlove

Hi There Thanks for the absolutely awesome review bud! We are loving it and we can feel the #genlove! We can't wait to see you again Regards Emma Generator London

Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are so happy to hear you enjoyed your stay with us and hope to see you again soon! Regards

Ciao, grazie per averci dedicato del tempo Ci dispiace non averlo reso giusto per te. Generator London è un edificio molto vecchio che in origine era una caserma di addestramento della polizia. Sfortunatamente, essendo un edificio quotato in elenco, l'opportunità per noi di cambiare la forma e le dimensioni delle camere non è lì. Abbiamo organizzato le camere nel miglior modo possibile per accogliere i nostri ospiti in modo confortevole e sicuro e mi dispiace che tu non ci sia riuscito. Se desideri fornirci il numero della tua camera, potremmo dare un'occhiata e vedere se c'è qualcos'altro che potremmo fare per renderlo migliore.

Hello, Thank you for taking time to review our hostel. We're glad to hear of your positive experience and hope to see you again in the future. Kind regards,

Thanks for the rating!

Dear guest, thank you for letting us know your thoughts about your stay - we hope to welcome you back again soon. Best wishes

Thank you for taking the time to give us feedback on your stay. We always try our best to provide the best experience. It looks like we have failed on this occasion. We would love for you to give us another chance next time. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

Thank you for your review. Your comments have been shared with the team to learn and prevent this from happening in the future.

Thank you for your kind review, LIDIA. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Generator LondonKeisha

Thank you for sharing your comments with us, Kimberly. I will make sure that your comments are being passed on to the relevant teams. Generator LondonKeisha

We really appreciate your feedback. If you go to the other side of corridor, there are 3 toilets on the side so please do not hesitate to come to reception if you need any help. However, we’ll make sure to take your comment into consideration. We hope to see you very soon!

Thank you for taking the time to share your experience about your recent stay at our property. Next time, please feel free to come to reception for the room change at any point and we will do our best to help you. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams.

Thank you for your review. It is great to see that you enjoyed your time with us.

Thank you for taking the time to leave us a review. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams.

Thank you for sharing your comments with us. We are glad to hear that you liked our location. We are very sorry to hear that the room wasn't what you were after. We hope to see you again soon