Valutazioni basate su 147 recensioni verificate

4,3 su 5
98% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 24-giu-2017
Buena ubicación, un hotel confortable, con excelente pesonal
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for a great review! We truly appreciate your valuable feedback and are extremely delighted to learn that you have enjoyed your stay with us. Till your next visit, remain well
3 su 5
di un viaggiatore verificato

More training needed

Data di pubblicazione: 6-giu-2017
Hotel front desk needs more training. Not up to par with other similar hotels in the same area.
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent experience at our hotel. We truly apologize for the unsatisfactory service quality and look forward to welcome you again to Sheraton Grand Los Angeles. All the best
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

ダウンタウンにあり便利

Data di pubblicazione: 28-mag-2017
Contro: アメニティが少ないです。リクエストすればもらえますが。歯ブラシとか。水も有料。
立地はダウンタウンにあり、メトロ駅も近く、便利です。 部屋は綺麗で、問題ありません。 エレベータが部屋のカードをかざして、自分の階を押すのですが、 それがやや面倒。自動で認識すればよいのに。と思いました。
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for your review. We appreciate your feedback and look forward to welcoming you always at Sheraton Grand Los Angeles.
5 su 5
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di un viaggiatore verificato

Spectacular

Data di pubblicazione: 22-mag-2017
Place is excellent. Nice hotel that's near everything. Great staff, I highly recommend to anyone visiting LA.
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent stay at our hotel! We truly appreciate your valuable feedback and are extremely delighted to learn that you have enjoyed your stay with us. Till your next visit, remain well
5 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Excelente ubicación

Data di pubblicazione: 5-mag-2017
Pro: Su ubicacion y limpieza.
Contro: Atencion a los clientes en frontdesk.
Posizione: Puedes ver partido de basket ball y beis ball, así mismo hay restaurantes y tiendas alrededor.
Pasamos 3 noches y estuvo excelente el trato del personal, su servicio y limpieza en sus instalaciones. En lo personal su ubicación me gusta mucho, esta cerca del Staple Center para poder ver un partido de basket y alrededor hay restaurantes muy buenos como el restaurante OCTOPUS, etc. Así mismo esta situado en el sector financiero de Los Angeles y queda enseguida de un Macys, tienda que te puedo sacar de apuros.
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent stay at our hotel! We truly appreciate your valuable feedback and are extremely delighted to learn that you have enjoyed your stay with us. Till your next visit, remain well
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 5-mag-2017
エレベーターが必ずカードキーをかざしフロアを選択するので非常に使いづらい。忙しい時期はエレベーター渋滞になっていました。後は全く問題ありませんでした。
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for your feedback. We are sorry to learn of the elevator issue and look forward to your next visit. All the best
5 su 5
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di un viaggiatore verificato da Santa Barbara, Ca

Great hotel, just wish there were more options

Data di pubblicazione: 30-apr-2017
Pro: The room was beautiful and spacious which was great so we weren't cramped like some rooms are. The staff was really nice and helpful also.
Contro: I know that it can not be improved because of the location, but the only downside was that it was only valet parking and it costs so much to park.
Posizione: The location is really close to the convention center which is great, but we were not able to find anything to eat close that wasn't expensive.
We stayed at the hotel cause we were going to the la convention center. Everyone was very nice and the hotel was close enough that we didn't have to worry about leaving extremely early to get over there on time. They were also able to get us a room with 2 beds instead of one which was awesome.
Commenti Hotel
28-giu-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent experience at our hotel! We truly appreciate your loyalty and look forward to your next visit. Till then, remain well
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Japan

セキュリティがよい

Data di pubblicazione: 25-apr-2017
綺麗でセキュリティも良かったです。 エレベーターも泊まってる階しか行けないようになってます 部屋も清潔でした。
4 su 5
di un viaggiatore verificato

I walked in LA

Data di pubblicazione: 23-apr-2017 su Hotels
Downtown LA has more character than I expected, with the Jewelry District, old theaters and art deco buildings being highlights!
4 su 5
di Paul

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 19-apr-2017 su Hotels