Valutazioni basate su 1.357 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
78% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,0 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato

This is a very nice hotel

Data di pubblicazione: 28-apr-2016
Enjoyed my stay, the only thing I didn't like is they charge you for the internet. You are already paying a lot to stay there so provide the internet for free.
3 su 5
di un viaggiatore verificato da San Francisco

Not a wonderful place

Data di pubblicazione: 26-apr-2016
Pro: see above
Contro: The bathroom does not have enough space to lay out makeup, medication and personal effects for two people.
Posizione: Downtown Los Angeles--enjoy a morning stroll avoiding the homeless asleep on the sidewalks, breath the smog and odor laden air, shop at macy's
This is the second time I've stayed at the Downtown Sheraton in Los Angeles. The first time they were having construction, the elevators were so slow it wasn't unusual to have to wait 5-10 minutes. I went back because it was convenient to my meeting. This time the elevators stopped working and they told us we had to take the stairs--well--that was not possible for me or for my client due to medical conditions. They didn't bother to tell us when the elevators were fixed until I called the front desk. I suggested they might want to make the same announcement they had when the elevators stopped working, and it had obviously never occurred to them. The buffet breakfast cost $25.00, they never refilled my coffee, they didn't have grapefruit juice for my client. The beds are great, they gave me one day of free internet (rather than charge me $13.00--a rip off for an expensive hotel) and the concierge was helpful
1 su 5
di un viaggiatore verificato

Sheets were stained with blood.

Data di pubblicazione: 31-mar-2016
Don't worry about posting it. I will post on Yelp and YouTube. There are no pictures posted nor profanity. Only facts were posted.
2 su 5
di un viaggiatore verificato

Frustrating from check in to check out!

Data di pubblicazione: 21-mar-2016
Given the wrong room....booked 2queens given 1 King, the moved us to a 1 King 1 pull out couch ...no linens for the couch , not enough towels for my group, valet parking not available and I was not notified...a very disappointing and frustrating stay for $275 :/
4 su 5
di un viaggiatore verificato

Excellent downtown location

Data di pubblicazione: 19-mar-2016
Amazing experience, only bad part being expensive valet parking $42
3 su 5
di un viaggiatore verificato

Downtown convenience

Data di pubblicazione: 19-mar-2016
Before booking, rooms that say king or two queen beds are first come, first serve. Rollaway beds available
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-mar-2016
歯ブラシがない。アメニティも最小限。冷蔵庫の扉が開い壊れていた。それ以外は最高でした。ベルボーイさんたちがとても優しく、困っていた問題を親身に解決してくれました。
3 su 5
di un viaggiatore verificato da Hoang

Bad service due to booking through Expedia.

Data di pubblicazione: 14-mar-2016
I asked for a double bed room and ended up with a single King which made it awkward because two guys had to share the bed. The staff was not helpful and said nothing can be changed due to booking through a third party which they were referring to Expedia. They gave me no options and I felt shamed for using Expedia.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 6-mar-2016
Liked the decor and the rooms. Downstairs bar was nice.
4 su 5
di un viaggiatore verificato da 東京

妥当でした。

Data di pubblicazione: 27-feb-2016
Pro: サービス過剰でないこと。そこまで気取った感じじゃないところがリラックスできた所以かもしれないです。
Contro: wi-fiが無料なのかどうか、よく分からなかった(結局無料だったみたいでしたが。こちらの英語力不足が原因ですが。)あとは、部屋内にあった説明書がもうちょっと詳しければいいかな、と。ホテル内の施設とか、部屋内のアメニティに関してとか。そこら辺チンプンカンプンでした。
Posizione: 地下鉄やバス停が集まる地域でもあるので、使いやすいかと。薬局とかレストランとか、お店の数は問題なかったです。でも隣のショッピングセンターは...。改装中だったからですかね。
立地の良さ、価格、部屋の大きさなどは今まで宿泊した海外のホテルの中で最も「適正」な価格だと感じました。今回はホテル内の設備は使用しませんでしたが、部屋の快適さだけで元が取れます。まぁ、日本のシェラトンと同じ感じだろうと思って行ったので、荷物を部屋まで持っていってくれなかったのは........。しょうがないですね、安かったですし。でも、総合的に悪いところは無かったように思えます。改修工事が終わったらまた使いたいです、お金貯まったら...。