Valutazioni basate su 1.210 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
86% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
4,0 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificato da Irvine

Great location...but still under construction.

Data di pubblicazione: 25-ago-2015
I pro: Location, room cleanliness, comfortable beds, courteous staff.
I contro: The bedsheets were incredibly stiff. They actually made noise every time we turned over or moved. Maybe because they were new?
Posizione: L.A. Live a few blocks away. Peking Tavern Asian food, drinks. Louise Brassier breakfast. Barrel Down beer, people watching. Dancing nearby.
The renovations to the hotel lobby are beautiful. The location is excellent to the surrounding downtown area. Check-in was a breeze. Our room was fully remodeled and immaculate. I am a stickler for hotel cleanliness and our room was a 10. Elevators were a problem with the ongoing construction, oftentimes causing us to wait in a line for use, but not as bad as we anticipated (5 minute waits). Parking at the hotel was an issue since there is only valet available and the driveway for drop off does not accommodate many cars. We had to circle the block so we were not blocking traffic with our vehicle while waiting. Other than the parking and slight waits for the elevator, our stay was great. Would love to return when construction is complete and explore more of downtown. Lots of great eateries like the Peking Tavern for dinner & drinks, and Louis Brasserie for breakfast. Would stay here again for sure.
5 su 5
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di un viaggiatore verificato da San Antonio, TX

Great hotel, just had to deal with construction.

Data di pubblicazione: 4-ago-2015
Hotel was great except they are renovating, so half of their elevators weren't working. Should be fine after construction.
4 su 5
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di un viaggiatore verificato da San Francisco, CA

Beautifully renovated

Data di pubblicazione: 28-lug-2015
I arrived 3 days after the lobby renovations finished - the new lobby is gorgeous. The rooms also look recently renovated and the whole package is great! Only two elevators running but the front lobby made sure to inform me of possible times of high traffic, which was really appreciated!
3 su 5
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di un viaggiatore verificato

It was good but pretty expensive

Data di pubblicazione: 27-lug-2015
The water was $4.00 and nothing really special about the hotel
2 su 5
di un viaggiatore verificato

Great room, but terrible staff.

Data di pubblicazione: 20-lug-2015
Elevators were not working and the staff was terrible. The valet guys took 30 minutes to get my car. The room was nice, but the staff was just horrible
2 su 5
di un viaggiatore verificato

Major construction/renovation

Data di pubblicazione: 20-lug-2015
I pro: Location.
I contro: Discount the rate because of major construction or give credit for future stays.
Posizione: Within walking distance to entertainment and shopping.
The hotel was under major construction. Only 50% of the elevators were working. Wait time on the evelvators during a rush was 15 minutes more or less.
2 su 5
di un viaggiatore verificato da la

Underconstuction

Data di pubblicazione: 6-lug-2015
The room was nice but,. they didn't say the hotel was under construction,only 2 elevators worked,which made everything more crowded then it already was.waited at least 10 minutes for the elevator every time...the staff was friendly except one of the valet guys wit a tattoo on his neck pulled my car around and had my music blasting. VERY disrespectful and unprofessional.
4 su 5
di un viaggiatore verificato

Major Renovations

Data di pubblicazione: 30-giu-2015
I pro: We were upgraded to a newly renovated room which was nicely appointed with new furnishings.
Posizione: The location is convenient to both dining and shopping and walkable to both Staples Center and Disney Hall.
When we booked we were unaware that the hotel is currently (June 2015) undergoing major renovations. The lobby was completely closed with a temporary makeshift check-in desk on the second floor. The restaurant and dining options were curtailed to a bare minimum. In fact the entire block around the hotel was covered by scaffolding, with a major construction in progress on the west side of the building opposite the even numbered rooms.
5 su 5
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di un viaggiatore verificato da Mexico City

Data di pubblicazione: 27-giu-2015
Everything was really nice. However, the hotel is in renovation but it still looked good to me.
3 su 5
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di un viaggiatore verificato da Las Vegas

Convenient location

Data di pubblicazione: 21-giu-2015
Overall stay was great. The hotel is undergoing a renovation. There were often times when we were waiting for the elevators for awhile. After hours, guests had to be escorted up and down the elevators to get to the rooms. Clean, modern rooms with super comfortable beds. Once the renovations are complete, the hotel will be even better.