Valutazioni basate su 107 recensioni verificate

4,3 su 5
100% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,3 Servizio e personale
4,5 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 10-mar-2017
My experience was AMAZING literally the best hotel I've ever stayed in in LA, will definitely be returning
Commenti Hotel
13-mar-2017 di Sheraton Grand Los Angeles, Hotel
Thank you, thank you for a glowing review! We are extremely delighted to learn that you have enjoyed your stay with us. Till your next visit, remain well
5 su 5
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di un viaggiatore verificato

Clean

Data di pubblicazione: 1-mar-2017
Very clean. That is all I care. Location is ok, but those who with cars. Overnight parking is a bit pricey since it is a downtown. Just park acoss. Authena(?) parking charges $15 which is the cheapest.
Commenti Hotel
1-mar-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly value your comments and look forward to your next visit. Till then, all the best
5 su 5
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di un viaggiatore verificato da California

Great hotel in DTLA

Data di pubblicazione: 27-feb-2017
Hotel is in a good location and easy walk or Uber to anywhere in DTLA. The hotel was nice and updated with very comfortable rooms. Bathroom amenities were low quality but we're still there. I would definitely stay here again! However, self parking was expensive and ended up being only $10 cheaper than valet.
Commenti Hotel
28-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you, thank you for a glowing review! We are extremely delighted to learn that you have enjoyed your stay with us and we look forward to your next visit. Till then, remain well
5 su 5
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di un viaggiatore verificato da chi

Excellent hotel excellent staff

Data di pubblicazione: 21-feb-2017
Excellent hotel wonderful rooms everybody from the staff to the valet was very friendly and knowledgeable
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for a glowing review. We are extremely thrilled to learn that you have enjoyed your stay with us. We look forward to your next visit. Till then, remain well.
5 su 5
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per Tutti
di un viaggiatore verificato

便利な立地のホテル

Data di pubblicazione: 20-feb-2017
LAに5日間滞在の旅行で利用しました。メトロに直結したホテルで、ハリウッドやサンタモニカへのアクセスも便利でした。 スタバのコーヒーも毎日ついているし、タオルも人数分以上ついていて助かりました。 ホテルが改装された後だったので、部屋もとてもきれいでした。エレベーターもセキュリティがしっかりしていて安心です。 近所に、大型スーパー、コンビニ、コーヒーショップ、スタバ、Macy'sもあり買い物にもとても便利です。
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to review our hotel. We are extremely thrilled to learn that you have enjoyed our $75 million rejuvenation. Till your next visit, remain well
4 su 5
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di un viaggiatore verificato da San Diego

nice hotel in downtown location

Data di pubblicazione: 20-feb-2017
Pro: the bed most of all
Contro: Get the air conditioning units off the roofs of the hotels downtown, they are marring my view, hahahah
Posizione: I attended a film festival and it was very easy to get transportation from the hotel. And for a downtown area I found it very clean.
The check in was great, very helpful, valet out front was slow and did not seem to feel any urgency to get to the next car. room was immaculate and well maintained, the amazing Sheraton bed was awesome of course. And the privileges of being a Starwood member make you always want to find one of their hotels.
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for your review! We genuinely appreciate your feedback and are delighted to learn that you have enjoyed your stay with us. We thank you for your loyalty and look forward to your next visit. Till then, safe travels
5 su 5
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per Tutti
di un viaggiatore verificato da Albright

Too short, but fair.

Data di pubblicazione: 16-feb-2017
Pro: It was in a great location, very clean and comfortable. The Front Desk staff and the Bellman we encountered were awesome!
We were literally there for just an overnight stay. We arrived, dropped off our bags, got directions and some tips on what to see and where to eat from the bellman-- most of which turned out to be very helpful-- and hit the road! We didn't arrive back at the hotel until around 1:30am. And then we had to leave at 5:00a to get back to San Diego.
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent experience at our hotel. We truly value your comments and look forward to your next visit. Till then, safe travels
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato da CA

Need more lights

Data di pubblicazione: 6-gen-2017
Pro: Staff
Contro: Lighting in the rooms
Generally the experience was excellent; the staff was very friendly and accommodating and room very comfortable. However, I wasn't able to get enough light in the room. Even turning all the lights on that I could find, the room was dim which is very depressing - and being away from home is depressing enough.
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We appreciate your feedback and are truly sorry that you found our lighting insufficient. We hope to welcome you again to our hotel.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

街中の移動がしやすい

Data di pubblicazione: 4-gen-2017
ホテルの中もキレイで、staffの方も親切に対応してくださいました! 近くにショッピングモールもあり、食事やお買い物もしやすい! LAXからもタクシーで30分ほどで、移動もしやすかったです!
Commenti Hotel
23-feb-2017 di Sheraton Grand Los Angeles, Hotel
Thank you for a glowing review. We are extremely thrilled to learn that you have enjoyed your stay with us. We look forward to your next visit. Till then, remain well.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 19-dic-2016 su Hotels
Commenti Hotel
27-dic-2016 di General Manager, Hotel
Thank you for a great review. We truly appreciate your loyalty and look forward to your next visit.