Room is big and clean, but staff was unfriendly.
Data di pubblicazione: 8-gen-2018
For the price you pay for this five star hotel, it is totally disappointing. The room is big and clean. The rest are pretty much nothing to shout about. The staff doesn't seems too friendly. No smile on face mostly. There is no shower gel, only soap. Toothbrush, shaver, shower cap or slipper are not readily provided, you need to call to request. The pillow are so soft I couldn't sleep on it so I called the housekeeping to request for a harder/firm pillow, but they say DON'T have. I certainly do not expect such kind of service from a hotel of such reputation. Doesn't feel safe to walk around the hotel area at night at all.