Valutazioni basate su 4.081 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
90% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,5 Servizio e personale
4,1 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da Texas (TX)

Beautiful view of beach and El Archo.

Data di pubblicazione: 27-lug-2016
Good choices on food and bar services. Great location with just a short ride to town.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 27-lug-2016
Enjoyed our trip very much! Very clean, staff always mopping and cleaning! Food was good, staff very nice.
4 su 5
di un viaggiatore verificato da california

Great place to stay!

Data di pubblicazione: 25-lug-2016
It was a very beautiful hotel and we felt safe. We enjoyed all the activities and entertainment. The service was excellent. We had an awesome time. The restaurants were good with a lot of choices but not great. Overall we were very impressed and would come again.
4 su 5
di un viaggiatore verificato da Dallas,Tx

Close to the beach.

Data di pubblicazione: 24-lug-2016
Booked an Ocean View Junior Suite for 5 day stay and had a beautiful view. The hotel itself is really nice and the staff maintains the area clean at all times. Our room was great and was always stocked up bottled waters, soft drinks and of course beer and liquor! I was with a group of 6 and we mostly ate at the buffet. The food was not great but good and there was a variety of food. We had breakfast and dinner at the buffet. For lunch we would eat at Mar de Cortez which also had a good variety for a full meal or just snacks at lunch time. There is a dress code for the restaurants when it comes to dinner time but it's mostly No Tank Tops for the Men and No wet clothes. Spent alot of time at the pool and the staff was always around to get you drinks. The beach is nice but the area is not swimmable due to the strong currents. We walked down the beach maybe like 10 minutes and there was areas where you could get in the water. All in all we had a great stay and would recommend it.
5 su 5
di un viaggiatore verificato da Indiana

Wonderful week!

Data di pubblicazione: 23-lug-2016
Pro: No fighting for chairs! The place was sold out the week we where there but always plenty of seating around the pools and plenty of food.
Contro: Only thing that bothered us if they do allow smoking in and around the pool big enough we could avoid, but a pain.( no smoking any place else)
Posizione: This was close enough to down town, just a short cab ride.
We took a couples trip, there were 6 of us and we were looking for a relaxing week away and we got it! I was the one who booked the trip so I would catch all kinds of grief if I did not pick well! To say the least I was the HERO. Couple of helpful hints. When they say you cannot get in the ocean in front of the hotel they are not kidding. Waves were massive but beautiful. If you want to play in the ocean a modest walk on the beach will get you to a spot to play in the waves. The view was wonderful!! One resturant does require men to have pants not shorts - we did not bring any but plenty of other places to eat. The RIU santa fe if right behind and worth visiting. They seem to have more action at night. We would recommend no doubt!
5 su 5
di un viaggiatore verificato da Somerville, NJ

Amazing time there....

Data di pubblicazione: 22-lug-2016
Pro: Location..... just far enough away from the city and perfect location to see the arch from the Le Ventana bar.
Contro: Have an elevator by the main stairs.
Posizione: lots of excursions offered. We did the dolphins and UTV's.(RZR's)
Went to and Riu Palace in St. Maarten and had the same exact service. The one bad thing about it was from our room 3rd floor Junior Suite. Everything is downstairs. About 56 steps, lol. My gf and I went up and down them at least 4-5 times a day. There're elevators but they're hard to find.. I think I found two on just one side of the resort and I'm sure they're two on the other side. The stairs were the quickest and most direct route for us. Next the weather was perfect. 88-95 everyday, no rain, no humidity... Just amazing def would go back again.
2 su 5
di un viaggiatore verificato

Not what they recommended

Data di pubblicazione: 21-lug-2016
Pro: Wedding place, the view
Contro: The price, service and the comfort
Posizione: Is ok, close to stores, downtown.
Rooms need alot improvement especially the bed mattress, shower tub unsafe went you come out of shower, poor tv service, We don't have water in the rooms for 8hrs by for event in the hotel, very in conforming, not even a apologize for part of hotel. 24 members of my family booking in this hotel for the event, for more of 3 days, WON'T COME BACK TO THIS HOTEL AGAIN...
5 su 5
di un viaggiatore verificato da California

This is an amazing resort!!

Data di pubblicazione: 20-lug-2016
Pro: Everything in this hotel exceeded my expectation. The service was excellent!
Contro: Nothing!
Posizione: It is a short water taxi, cab, or bus to town. Parasailing, jet skis, boat tours, snorkeling, and sunset cruises to name a few things to do.
My husband and I went on our honeymoon here and it was absolutely amazing!! The staff was so friendly, rooms were clean and comfortable, ocean view everywhere you go, and all inclusive to the max! The worst part of the stay was having to leave. I can't wait to go back!!
3 su 5
di un viaggiatore verificato da Bellflower

Pool ok, service poor

Data di pubblicazione: 20-lug-2016
Incapacitated employees, room service take to long, no water for several hours, All is about money..
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 20-lug-2016
decent food, good staff. rooms need a little updating.