Valutazioni basate su 4.137 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
90% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,5 Servizio e personale
4,1 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
2 su 5
di un viaggiatore verificato

Won't ever go back

Data di pubblicazione: 26-ago-2016
I got food poisoning from the resort food and will never return again. The food quality was sub par and half the places to eat were closed while we were there
5 su 5
di un viaggiatore verificato da Abilene, TX

Beautiful Hotel, Beautiful View

Data di pubblicazione: 25-ago-2016
Pro: It was very beautiful, very clean, and the views were gorgeous!
Posizione: We were only there for 3 days, so we chose not to leave the resort.
My husband & I had never stayed at an all-inclusive resort before, so this was an amazing first experience. The staff was very friendly & very helpful with every question we had. Our room was clean & the view was incredible! Several restaurants were served buffet style. They were quite tasty & you could find something for everyone! Other the restaurants were served a la carte (where you pick from a menu & they bring it to you) - they were simply delicious! Everything really is included: food and drink (even alcoholic beverages), room service, day & night time activities/entertainment. Tips are not required but we felt the service was outstanding, so we left tips. Usually $2 for breakfast/lunch & $5 for dinner. (We also tipped other hotel staff $2 & shuttle drivers $5.) There are two beautiful pools: the "fun" pool (or you might call it the "party" pool) & the "quiet" pool. The atmosphere is family & kid friendly (surprisingly, even with the amount of alcohol being consumed.) We found most of the people staying at the resort to be friendly as well. There is a gym to work out in down by the north pool. A spa in also connected to the gym, but you do have to pay extra for the spa services. There is also a massage tent on the beach which you also have to pay extra for. The waves crashing on the beach (at least in mid-Aug) were extraordinary! The were so powerful that swimming was not possible, so that might be a drawback for some families. Overall it was a wonderful experience!!
4 su 5
di un viaggiatore verificato da San Diego

Nice hotel on the beach in Cabo.

Data di pubblicazione: 24-ago-2016
Pro: Almost everything; it's very nice.
Contro: A hot tub would be nice, and they're adding one in the upcoming renovations.
Posizione: A bit far down the Medrano beach from town, but only a 10 minute cab ride to town.
Although we couldn't swim at the beach on our trip because the undertow was really bad, it was a short walk down to an area where you could swim. The hotel staff was very nice and accommodating. The food was pretty good, and the trick at an all-day buffet like this is to order something freshly cooked, such as eggs or an omelet, and the same for lunch and dinner. The hotel is going to close from Sep-Dec for renovations and I can hardly wait to see what they improve. It's only 10 years old but there is a lot of competition in Cabo so I'm sure they will make it even nicer than it already is. There is one nice hotel that has a dress code so make sure you take long pants. I didn't, come on it's Cabo, so I can't comment on the food there but we heard it is good.
5 su 5
di un viaggiatore verificato da CDMX


Data di pubblicazione: 24-ago-2016
Pro: Sus instalaciones, las albercas, la comida, pero sobre todo la vista.
Contro: Que en la playa pongan un bar y camastros con sombrilla, que mejoren la calidad de las bebidas, que los restaurantes los cierren mas tarde.
Posizione: No te dan ganas de salir del hotel ya que en el te la pasas increíble.
es un lugar increíble para pasar unas excelentes vacaciones, desde que llegas te reciben increíble, la atención es rápida y buena, las habitaciones son cómodas y grandes. tiene una vista increíble, así como todas las albercas te la pasas sensacional.
1 su 5
di un viaggiatore verificato da Northbrook, Illinois

We had the most awful experience.

Data di pubblicazione: 23-ago-2016
Pro: There was nothing that i would say was good.
Contro: Everything!!!!!
Our stay at Riu Palace was a nightmare. Starting from the cleanliness of the room to the dishes they served us. We chose Riu because we had stayed at the Riu in Puerto Vallarta and we liked it. Upon arrival and a long trip from Chicago, to be given a room that smelled of mold and the linens stained and dirty. After 2 hours trying to find a clean room we were given a room of the lobby, we hardly slept because of the noise during the night and also in early morning from glasses rattling and carts being wheeled. We left that room and went to a section of the hotel, that was suppose to be the quiet section of the hotel. Needless to say it was horrible. The noise the banging of doors was unbelievable. Two days prior to our leaving I received a call and asked to move again to an ocean front room. I said no all I needed was a clean room. Oceanfront did not mean anything to me especially 2 days prior to leaving. When I complained in the beginning to expedia about how disappointed I was with the hotel he said he will arrange a credit for the hotel and for me to find another hotel. We were so tired of the whole ordeal that we decided to stay where we were. It was an awful experience to say the least.
4 su 5
di un viaggiatore verificato da CA

Great Vacation!!!...

Data di pubblicazione: 23-ago-2016
Pro: The service
Posizione: The Mona Lisa Restaurant nearby was the most beautiful, romantic restaurant I've ever been to. The cliff side ocean view was breath taking.
This is the 3rd Riu my husband and I have stayed at and its never disappointing. The location is great in Cabo, the servers are SO nice and friendly and the pools are huge. My hubby and I got dressed up every night and found a restaurant on the resort and had a nice dinner and after we’d go have some cocktails at one of the lounge bars and relax. For being an all-inclusive resort it worked out perfect! You will get the most bang for your buck. The only money we spend was tipping our friendly servers. They treated us so good and they work so hard in the hot sun and will run to get you another drink, now that’s service. So please don’t be tight and tip them! Believe me, once you do they’ll treat you like royalty.
2 su 5
di un viaggiatore verificato da CA

good pool bar

Data di pubblicazione: 21-ago-2016
The pool bar was fun. The food was awful. You can tell it's time for them to renovate.
4 su 5
di un viaggiatore verificato da Melbourne, Australia

Nice hotel, close to town

Data di pubblicazione: 20-ago-2016
Clean, comfy beds... Popular With honeymooners & couples celebrating anniversaries. If you want a more social atmosphere, head next door. Palace had an older more quiet crowd... Santa Fe next door had a more vibrant young (mid 20s - early 30s) crowd. That said, we stayed at palace & could go hang at Santa Fe which is good. We heard the beds at Santa Fe were awful. Ours were great! Santa Fe customers aren't allowed into palace but palace can go to Santa Fe. Food was ok but I wouldn't say amazing. There were enough options to have a decent meal each time. And some nights had a feature meal like prawns or something which was good. Steakhouse was great. Get the steak, not the lobster. When it comes to alcohol... The only Mexican beer at the resort is dos Equis... No corona or Pacifico. Not very good wine selection. Reds better than whites. Not a deal breaker. Obviously, cocktails aplenty. Hotel is a good distance to town... About 10-14US one way depending on how many passengers. If you're feeling fit you could even walk along the beach (30mins) And our room had great aircon. A must! I heard the hotel is closing shortly for a renovation... It needs it. Decor feels very dated. Had a quick dip in the beach even though everyone said not to go in. Don't go in if you're not a strong swimmer... It's rough.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-ago-2016
Great resorts , clean room but old. Fantastic night shows
5 su 5
di un viaggiatore verificato da Fort Worth, TX

Great resort!

Data di pubblicazione: 18-ago-2016
Already planning our next trip! Great resort, super clean, extremely friendly, no complaints!