Cottage a Louisa

“The pool was completely filthy, like it's never been cleaned. There was no cable on the TVS in the room and the room was dirty. There was also an elderly couple there. Trying to get a room and they went through three rooms before they got a clean one”

“Older hotel but it was satisfactory”

“Great place to stay. Had trouble with air conditioning but person at front desk took care of us quickly without any problems. So appreciated her.”

“It was a very busy weekend and we stayed for one night only. The air conditioning in our room did not work properly overnight and it was very difficult to sleep due to the heat. The bathroom in the hotel could definitely have been much cleaner.”

“I think the biggest issue is that they need more staff. There was one person doing breakfast and bless her heart she was running back and forth like crazy but had a very hard time keeping up. Our sink was super cracked! Like not just a little crack but like 5 major splits in it. I was almost afraid to use it. And the water never ever got hot. It was warm but not hot. My husband likes hot showers. I’m ok with warm, but it was barely warm. Also checkout is supposed to be 11, but they deactivated...

“The staff was very helpful and friendly. The room was cozy and clean.”

“Friendly staff.”

“Staff wasn’t the friendliest. I was not told that there was a fee for parking until after I checked out. TV in the room was not working and when I asked the manager at the front desk, he said that there was not much he could do about it.”