Hotel a Louisville

“The shampoo and conditioner bottles mounted in the shower were empty! The thermostat was it working in our room! There were homeless people hanging out at the side entrance we used to get to our room! I will not stay there again and will not recommend it to anyone!”

“The breakfast was great! Only disappointing part was the pool was not open. Otherwise staff were very friendly and helpful.”

“We loved our stay!”

“The bed sheets were dirty. There was sand and grass and hair on them. Will not stay again.”

“The beds were horrible... definitely in need of new mattresses; the family suite was super cramped.”

“The accessible bathroom had some issues. The bathroom sink was partially clogged, the shower allowed water to flood the bathroom floor, and the shower caused the shower curtain to intrude into the shower space to the extent that it was not usable.”

“The first room assigned I walked in and the AC was off and the room wasn't cleaned. It was 100 degrees outside. Got assigned a second room on 3rd floor with no elevator, room ok, but AC was set at 60 and room didn't get below 78 degrees, so it ran constantly. As I was leaving and checked under the bed for my stuff, there was clothing and trash from previous stays. And the 3rd floor was hot and smelled like dirty diapers.”

“Only 2 rooms on the 2nd floor that were short of ready. Smelled like paint really bad as the majority of the second floor was being painted My room smelled like it was just painted. Highly unsatisfied”

“Everything was as good as expected but the breakfast was great!”

“Business office computers logged out and would re load. Shower was run down and loose from the wall.”

“The staff was very helpful and friendly. The rooms were clean too they just need to wipe walls as they were dirty and there were buggers on the wall. The breakfast was okay they had sausage, biscuits and other items. Overall I would stay here again.”

“Tim, our host, was friendly, knowledgeable and generous with his time. We very much enjoyed the tour of his beautiful home and garden. The candlelight breakfast complete with champagne flutes was truly memorable. We would absolutely stay here again.”

“The room was in very good condition. It looks as though it had been redone. However, parts not replaced showed wear. Rust on towel holder, drawers and doors on cabinet did not close. The outside looked dated too with chipping paint and rust on metal. Overall, however, it was a nice hotel.”

“I felt the desk person should be at the counter not sitting behind a "screen fixture." This was highly impersonal. This should be changed immediately. Lobby restroom wasn't as clean as it should have been. Someone needs to review the entire facility.”