Hotel vicino a Lucky Strike Gaming & Lounge - Lake Villa

“We arrived around 10pm with our 1 year old. Check-in was straight forward, but upon entering our room, we immediately walked out and went back to the check-in counter due to the overwhelming vape smell mixed with a musky scent, as if someone tried to cover it up. When we informed the front desk staff member of this, all she cared about was asking if we had used anything in the room. I had checked in maybe 10 minutes prior--only enough time for us to move the car and bring a load of our baggage...

“night staffs are rude”

“Great customer service, food and the property was very clean. The pool was out of service.”

“Breakfast was minimal.”

“Clean room, friendly service, excellent location”

“Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable.”

“The shower don’t really work we have problems with the toilet. The front desk said that they would give us another room and then claimed they were full when the whole thing was basically empty. The walls are so thin you could hear your neighbors conversations. I obviously wouldn’t recommend anybody stay here unless you’re desperate and on a budget”

“Arrived to the front desk at about 4:30pm on a Saturday to check-in and proceeded to wait approximately 20 minutes while the clerk discussed someone's reservations on the phone. There was another staff member sitting off to the side who disappeared. Finally get checked-in to discover one of the two elevators is out of order. I was on a tight schedule and needed to change before getting to a 5pm event. Room was fine. Much of the parking lot was torn up and being repaved as well. Overall not...

“There was a used condom under the bed and hair all over the bathroom. The mini fridge was dirty and did not get cold”

“Si trova di fronte ad un enorme outlet raggiungibile a piedi, più o meno a metà strada tra l'aeroporto di Milwaukee e Chicago O'Hare.”

“There’s was no extra towels. No coffee and it smell bad!”

“I liked the room that I was in it was clean and quiet and it is a restaurant near by that you can eat at if you are not from around here”

“Our room didn't feel clean even though it looked clean.I don't know how else to explain it.The front desk person was very nice.When we checked in and very helpful. I guess what i'm trying to say is the age of the property definitely matched the experience.”

“I really enjoyed my stay at your hotel the front desk person that was there July 4 had great customer service and very helpful”

“.”

“This hotel is the definition of “you get what you pay for”. Beds were functional for sleeping one night, probably 2.5 stars for cleanliness (one dirty towel at checking), although breakfast was better than expected.”

“The food at Buckets was bad! The fries were constantly cold and hard and not fresh! The burger was cold! All the food tasted old and was expensive! The drinking system is such a scam! You can barely fill your cup! It's so many people in the pools the water looks yucky I didn't even want to go in! Our room was very clean but the bunk beds makes noise every time our kids moved! We had to ask for more towels and wash clothes our second night because we ran out and for toilet paper. They literally...