Hotel vicino a Lutheran Cemetery - Cleveland

“Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

“Great breakfast”

“Fully equipped kitchen. Ask for the stove on front desk at arrival. ”

“When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

“The bed was very comfortable, and there were many towels available. The elevators were quick and large.”

“Room was clean and well kept”

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“Breakfast was fresh did not have a car Lyft was used for my trip. Staff friendly room older, door that covered refrigerator was hanging, counter top in bathroom was leaning looked like it was going to fall off. No hand soap in room had brought my own. Heat/AC made an awful noise when on made it hard to sleep”

“Yes!”

“Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either.”

“Camera grande e bella, materasso NON BUONO”

“Yes”

“This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

“Excellent hotel! We will definitely stay at other Drury's after this experience. The staff were friendly and always aware if you needed help with the luggage cart, valet, or just a perplexed look on your face. The building is beautiful. The room was spacious for our family of 4. ”

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“Great apartment near sports complex for MLB and NBA. Fully stocked kitchen with plenty of cooking equipment and utensils. ”