Hotel vicino a Lutheran Cemetery - Cleveland

“Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

“Great breakfast”

“Camera grande e bella, materasso NON BUONO”

“Yes!”

“Excellent hotel! We will definitely stay at other Drury's after this experience. The staff were friendly and always aware if you needed help with the luggage cart, valet, or just a perplexed look on your face. The building is beautiful. The room was spacious for our family of 4. ”

“Very nice hotel, staff were pleasant, and valet were quick ”

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“Lived everything. Especially the staff - front desk ”

“Breakfast was fresh did not have a car Lyft was used for my trip. Staff friendly room older, door that covered refrigerator was hanging, counter top in bathroom was leaning looked like it was going to fall off. No hand soap in room had brought my own. Heat/AC made an awful noise when on made it hard to sleep”

“My room could’ve been much more cleaner. There was a lot of dust everywhere and also they did not change out the lotion in the bathroom, which is pretty unsanitary. And this day and age is not OK to be reusing the same opened lotion bottles. Staff was very kind and very attentive. The only issue I had was trying to call the front desk. It took several times for me to do so. Breakfast was very mid not anything to brag about and honestly it cost too much four dollars for a cup of orange juice is...

“Bith breakfast and dinner were very good. ”

“Fully equipped kitchen. Ask for the stove on front desk at arrival. ”

“The bed was very comfortable, and there were many towels available. The elevators were quick and large.”

“When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

“Great breakfast staff are welcoming and comfortable pillows”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”