Hotel a Lyman

“Excellent clean room and facilities. The staff was courteous and customer service oriented. Added bonus; free breakfast.”

“Could not use my booking due to a terrible smell in the room after turning on the heater. The odor was extremely strong — a heavy dusty, burning smell coming from the heater that made it unhealthy and impossible to stay in the room. I notified the host immediately and left the property, but the response was basically, “it’s probably just dust burning off and it will get better later because the heater is not used often.” The host also refused to provide any refund. The listing photos were...

“The room looked to be remodeled with new floor, new bathtub surround, new sink, new mirror, new toilet, new TV stand and TV. Mattress was not comfortable for me. The phone in the room did not work. Housekeeping was zero. Bath, hand and wash towels were present at check in. No housekeeping on the second day. Had to get clean towels from the front desk. The third night I had to find someone in housekeeping to get clean towels. The room was nonsmoking but obvious it had been smoked in. I reported...

“good”

“The Shower was dirty and there was all empty bottles of shampoo, conditioner, and body wash along with no trash bin for the restroom .”

“We went in a pinch due to construction issues in our home. It was a really nice stay!”

“Clean all-round”

“EXTREMELY dated! Found a dead bug on my bedspread after the first night. Bathroom full of mold. Breakfast options limited. Front desk staff not friendly. Will not go back.”

“We were hoping the pool would be open when we were there in mid May.”

“Dirty floors, terrible water pressure and heat, sub par breakfast”

“Awesome people and helped so much, let me checl in early so my wife could rest from her cancer treatment”

“Someone attempted to break into my vehicle and other guest’s vehicles in the parking lot of the Hotel. The manager did allow my husband to view cameras but the angles of the cameras did not show much so they should either have some kind of security or add cameras to ensure the entire property can be watched or caught on camera. Due to this situation, our door was broken off and cannot be used until we repair it. The other couple that approached me as I was assessing the damage another couple...

“good value”

“The room was dated but clean, and the staff was helpful”

“Was assigned a room and when I opened the door there were clothes and boots on the bed. When I went to the front desk I was finally assigned a bottom floor which I requested to start with. Also found I was given a non upgraded room when I paid for an upgraded room. When I asked to receive a refund for the difference I was told no. I will not be staying here again.”

“Unfortunately, I booked 2 nights here. I would not stay ant this location again unless there were no vacancies anywhere else. It’s an old motel. The upgrades were very slim. The room was very moldy smelling. The tub would not drain properly so I had to wash in a tub full of water. The shower curtain was full of mold and smelled horrible. The toilet had a dual eco flush button and only one side worked. So it would not flush all the way. I had to keep waiting for the toilet to fill and keep...

“The rooms were very dated. Like you had to insert the card in the door instead of just swiping. The French doors in the bathroom did not close all the way so there was no privacy while in the bathroom. The carpet in the room needs replacing or removed. There was just an old carpet smell in the room. The towels in the bathroom had hair on them like maybe the cleaning staff didn’t have their hair tied up.”

“Clean lodging and professional and friendly staff.”

“Stay would’ve been OK except for they charged two different credit cards for our length of stay. Pretty much impossible to get a hold of the manager to help the situation since he is never there. We also checked out early due to sickness, I had to contact Expedia to see about reimbursement for one night. They said they would get a hold of me within 48 hours and I have not heard from them either. Unless I hear back from somebody, I will definitely not use Expedia ever again. I’ve never had this...