Just ok, with inconvenient location
Data di pubblicazione: 10-giu-2016 su Orbitz
I stayed in this hotel to be close to some friends. However, for the price, it was just ok, nothing more. Front desk staff, with the exception of one staff, were unhelpful and inefficient. They tried to charge me twice and didn't bother saying they were sorry when they realized their error. Decor was tacky. Wifi was weak. Food was awful. And you have to take 3 different metro lines to go anywhere.
14-giu-2016 di Direction, Hotel
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.