Valutazioni basate su 950 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
93% degli ospiti consiglia questa struttura
4,7 Pulizia della camera
4,3 Servizio e personale
4,6 Comfort in camera
4,6 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da New York, NY USA

Great hotel close to the airport

Data di pubblicazione: 28-set-2016
Pro: Very close the airport, beautiful modern design, clean rooms, great amenities, nice breakfast
Contro: shuttle coordination, it took a while to be picked up and we didn't realize we would have to go to all the other terminals to pick up other passengers
Posizione: airport, park
They offer free airport transfers, which is great! You can call them and let them know what terminal you are at and they will send a shuttle. Though it may take a little extra time if you are stopping at other terminals to pick up other passengers. The front desk is very welcoming, the staff is wonderful! They enjoyed to have a conversation with you instead of just pushing you through a queue. You really felt valued as a client. They upgraded our room, which was a very nice surprise. We had a beautiful room. Being so close to the airport I was weary of the airplane noise, but that was not the case. It was very quiet. The front desk called us a cab and it was an easy highway trip for about 15 minutes and 30 Euros down to Puerta del Sol. Breakfast in the morning was very good, and buffet style so nice and quick before a trip back to the airport.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 21-set-2016
45 minutes in shuttle from terminal 4 to hotel. Reception staff saw no problem! Return trip was 10 minutes so big culture problem re shuttle facility.
5 su 5
di un viaggiatore verificato

Modernly furnished hotel with efficient staff

Data di pubblicazione: 19-set-2016
Posizione: The hotel is close to the airport in what seems a hotel&residential neighbourhood.
Pros: efficient check-in/check-out, modern rooms, clean rooms, 10-minute connection to airport Cons: long wait for pickup at airport (45 minutes) - long considering the drive is only 10-minutes. Perhaps due to just one shuttle?
5 su 5
di un viaggiatore verificato da Monterrey, Mexico

Lujo a precio accesible

Data di pubblicazione: 19-set-2016
Sorprendentemente bien equipado, cómodo y limpio. La sala de baño extraordinariamente grande las camas muy confortables.
5 su 5
di un viaggiatore verificato da Perth WA

Great hotel for airport stopover

Data di pubblicazione: 19-set-2016
Room was very clean and spacious, the staff were friendly and helpful. The gym had all necessary equipment in excellent condition.
5 su 5
di un viaggiatore verificato da ottawa, canada

Used in transit twice ...

Data di pubblicazione: 4-set-2016
Pro: everything
Contro: shuttles require a phone call to request the pick-up at the airport. This can be difficult for newcomers in finding payphones etc in terminal 2.
Posizione: walks in the parks nearby.
The first experience followed a long trip New Delhi/Frankfurt/Madrid and after a few mishaps with reaching the hotel for shuttle service, the difficulties with that were more than made up with the first class reception on arrival, staff were great and set up our next days trip to Granada with shuttles and extremely early breakfast prior to our depart @ 0530 hrs. The next was our return to Madrid and shuttles were prompt (we knew the system), the hospitality and all hotel amenities absolutely first class again and again the following morning an early/early breakfast before our airport run to return to Canada. This is a first class hotel with first class service offered by all. We have no hesitation in recommending it as a great airport hotel.
5 su 5
di un viaggiatore verificato da CIUDAD DE MEXICO

HOTEL ULTIMA PARADA EN MADRID

Data di pubblicazione: 4-set-2016
Pro: INSTALACIONES, DECORACION Y LA ATENCION DEL PERSONAL
Contro: NO HAY MUCHO POR MEJORAR!!!
Posizione: NO HAY ACTIVIDADES ALREDEDOR DEL HOTEL
NOS HOSPEDAMOS EN ESTE HOTEL PROCEDENTES DE ROMA PARA TOMAR EL AVION RUMBO A CD DE MEXICO AL DIA SIGUIENTE, PERO LA SORPRESA FUE QUE EL HOTEL ES EXCELENTE EN CUANTO A CERCANIA DEL AEROPUERTO, HABITACIONES,LIMPIEZA Y ATENCION DE TODO EL PERSONAL. TIENEN TRANSPORTE AL AEROPUERTO SIN COSTO, SOLO LLAMAS CUANDO LLEGAS Y EN 15 MINUTOS ESTAN POR TI EN LA T4 DEL AEROPUERTO, ASI MISMO PROGRAMAS CON UN DÍA DE ANTICIPACION TU TRANSPORTE AL AEROPUERTO SIN CARGO ALGUNO. TIENE ALBERCA PARA REFRESCARTE Y LA ESTACION DEL METRO ESTA A TAN SOLO 2 CUADRAS. COMO NO HAY MUCHAS OPCIONES ALREDEDOR DECIDIMOS CENAR EN EL HOTEL Y FUE UNA CEN MUY AGRADABLE Y CON ALIMENTOS DELICIOSOS Y CUENTAN CON MUY BUN VINO.
5 su 5
di un viaggiatore verificato

Airport stay over

Data di pubblicazione: 2-set-2016
Got upgraded to a suite as it was full. Amazing! Only an expresso machine. Tea and coffee making would have improved it. Air con slow to work but eventually fine. Bathroom hi tech... Amazing shower! Superb suite. Free shuttle to airport. Great stay.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 31-ago-2016
Hotel mit tollen Zimmern und einer wunderbaren Frühstücksauswahl
5 su 5
di un viaggiatore verificato

Close to the Metro

Data di pubblicazione: 25-ago-2016
Updated facilities, clean, friendly staff and very helpful