- Mi è piaciuto:Pulizia
I have a paid reservation for a private room. Upon checking in, I have my room being assigned to other guest, I was then assigned to the hostel. It was frustrating since I've paid for it in advance and to add up the front desk officer called her manager telling that private room where never advirtised in expedia, however prior booking I did check to avail the private room instead of the hostel. It was clear also in the email confirmation that I availed the private room even after sending them my booking confirnation I was told that this was not advertised in expedia. I havent received any more updates after they told me that this wasn't for expedia booking. I hope this situation will be resolve and will not happen to other travelers.