Top notch service; needs are attended to right away; team goes above & beyond to find a solution to Problems & challenges. Hotel needs to upgrade some in room audio technology to bring it up to standards, considering this is an elite hotel. Minor issue-door access to rooms, most of the time is NOT shut close, leaving it vulnerable for anybody to enter ( it is beside the French restaurant), and may be a potential security issue since this floor is not a limited access floor bec. Of the restaurant.