Hotel a Masantol

“Accommodating staff”

“They have a basement with rooms. The steps going down into the basement are tiled, slippery, covered in rain and SUPER DANGEROUS. My last night carefully walked down the stairs and fell anyway. After a night in agony and pain I checked out in the morning. All the stops are tiled and slippery.. rain everywhere of course but dangerous slippery tile, If this was in America, they would have been sued. Just back from Dr.: hurt my back, bruised my pelvis and sprained my wrist. The owners do not...

“very friendly staff. ”

“Travelled with 4 kids and it’s a perfect find for a comfortable stay because of their room size (just right for us) and it is not crowded. Mountain view is amazing. Customer service is also great.”

“As long as I ask for making bed, the hotel employees do not do it. They did not provide the toilet papers properly. It was not comfortable.”

“Great for family stays and for sure I will be returning soon. However best to select the place in person so you know where you will be staying.”

“Staff was very pleasant and courteous. They attended to our needs and requests very promptly highly recommended.”

“Nice room and clean room. Friendly staffs”

“The place is dated and some areas like steps are in dire need of repair, however, what impressed us were the staff as they would go out of their way to really accommodate our needs. Service is top notch. Our families enjoyed swimming in the pools while my besties and I get to have our quality time catching up to news.”

“Wifi was compromised, started receiving scam calls the second i connected to the wifi. The walls were dirty and unclean. The ceiling had cobwebbs with insects and debris inside. The breakfast served was just ordered from the McDonald's next door. The bathroom smelled, and the neighboring unit had really bad case of vomiting very loudly next door. As if thats not all bad enough, they used angle grinders to do remodel during our stay. Dont pay the rate they ask on the site.”

“Was nice and quiet ”

“Their Pool does not exist. It’s very far from our unit and it was closed. ”