Hotel a Masatepe

“Carino comodo ”

“Airport X staff was very friendly and patient with me as I spoke very limited spanish. Room was clean and had air conditioning. Very quiet hotel. I highly really recommend staying there.”

“The owner was extremely vulgar, rude and very unprofessional. While I was in constant contact with him heading to the bank to exchange our Colombian pesos. Every bank & exchange refused to exchange the Colombian pesos. I messaged him again to tell him I had to bus all the way to the other end of Managua back to the airport to exchange the money. I said I might be late 30 to 45 minutes to pay for another night after 11am checkout. He assured me everything was fine. I arrived at the hotel...

“This is a large and Cabin in a natural habitat so those who want to stay here typically would have different standards than someone who wanted to stay in a tradition. I do both. For this type of experience I’m really enjoyed the atmosphere and the host and all the wildlife and hiking and peace so I highly enjoyed it and recommend it.”

“We were expecting an air conditioner, but instead, the rooms had fun”

“Hermosa habitación,limpia,confortable,el personal bien atento,muy buena atención ”

“Family - Friendly”

“El breakfast es muy pobre, y debes de pagar por la bebida ya que no está incluido con el desayuno”

“The property is very intimately set up the room that I got had the hot tub and the balcony connected, which was very nice. The only thing that I had an issue with was, I guess the room hadn’t been used in a little while so there was a a few small bugs that were in the bed and when I turned the ceiling fan on a few of them fell from the ceiling fan and because of the heat, the power kept going off and it stayed off for quite a while in the middle of the night, which caused us to be extremely hot,...

“Tuve muy mala experiencia.. habían cucarachas muertas en la habitación.. y también habían dejado el baygon en la habitación.. fui a recepción y me cambiaron de habitación Sin embargo deben mejorar mucho en la limpieza de las habitaciones, áreas verdes y áreas comunes del hotel”

“Charges full price for a stain on a towel and pillow case”

“Tutto”

“The property itself is right on the lagoon.”

“Able to enjoy nature ”

“I am giving three stars because I expected more from the presidential room we paid for. While the staff were welcoming and helpful, the hotel itself left much to be desired. A major issue was the lack of hot water for showers, which is unacceptable considering the price of the presidential suite. Additionally, there were very few amenities included for example, the boat ride was not part of the package, which was disappointing. On the positive side, the food was excellent, and the views were...

“Bathroom was never cleaned before I arrived bath drain full of hair bedroom floor had hair from another person that was there before me had to go and ask them to get some water to wash my hands then waited for the water tank to fill so I could take a shower ordered some food tasted awful don’t no if they used old oil to fry the chicken overall not good experience would never book another room with them or recommend to bothers”

“You really feel like you’re in heaven”