Hotel vicino a Mattupetty Dam - Devikolam

“Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. ”

“A good resort for a getway from the city crowd ..”

“Stunning property and amazing staff!”

“The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

“Friendly attentive staff. Clean room. Nice location. Lovely bird song, flowers and nearby Tea Plantations and vuewpoints”

“Beyond expectations ”

“Average room don't expect high level ”

“Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better.”

“Amazing experience..wonderful staff..so welcoming!!”

“The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. ”

“The location of the property, the ambience, the hospitality of staff members, the food, and the Ayurvedic massage center were excellent. There's no elevator in the property, so if you are travelling with individuals who have difficulty walking, you must ask for a room on the ground floor.”

“Very helpful staff and a great stay overall. You’ll have everything you need here!”

“The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

“Hotel correct confort simple propre Personnel attentif Une bonne adresse en Inde”

“The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good.”