Hotel a Mayapán

“This is a excellent, clean, and modern hotel with kind and helpful staff. However I had a major issue with booking on Expedia! Once I confirmed the booking (pay upon arrival) the hotel messaged me and demanded I issue them a 50% deposit outside of the Expedia app in order to hold the booking for me if I arrived any later then the 3PM check-in time. This is highly irregular behavior and totally unprofessional. I have never had any other hotel do this anywhere in the world.”

“No se cumplió el tipo de habitación pactada, la limpieza del lugar y sobre todo la del baño dejan mucho que desear.”

“Non un soggiorno, un esperienza. Incantevole, immerso nella selva. Da fare”

“We had a wonderful stay! The facilities were just what we hoped for - simple luxury - and the service was outstanding. We hope to return!”