Hotel vicino a McNeely Lake Park - Louisville

“Very nice hotel. Room had fridge, but no microwave ( no biggie for us). Coffee was available 24 hours in lobby . Room was modern and had plenty of USB ports.”

“Everything looks great everyone who worked there was extremely friendly”

“Breakfast had enough options for my family and was being monitored and restocked. The room was clean and large. We appreciated the size of the bathroom and the curtain between spaces. Staff was very friendly. We would stay here again.”

“Very Nice Food”

“It’s a basic and decent hotel. No bells and whistles and definitely does the job. It could use some updates. The TVs don’t allow for streaming, the toilet paper holder was broken and barely hanging on, but again, it definitely and ok hotel. ”

“Near the conference center and the airport, great position, new and clean”

“Needs an update ”

“Firstly I want to say they claimed continental breakfast. But there was nothing continental about the breakfast. Secondly I booked a king bed they gave a 2 double beds. When I went to the front desk I was told they switched my rooms with no refund on the price difference. The room was horribly cleaned. Bathtub was horrendous. Dropped something behind the night stand and it was extremely dirty. No night stand bible. The WiFi didn’t work at all. ”

“Nice”

“Very loud...poor service...slow to resolve issues ”

“Sketchy at best... first shift staff well let's just this. Don't leave anything in your room, your not willing to donate, or otherwise give away. For example there was a recent private Air Show nearby while checking out a customer came complaining that his sodas, and energy drinks were missing from his fridge. He had attended the air show earlier that day....but was a prepaid stay over. However, the top notch housekeeping team feels anything left in the room is theirs by proxy ”

“Older hotel but very clean!”

“Nothing felt safe about this place. Don’t stay with a child of any age. Homeless and people clearly on drugs living in the elevator and all around the parking lot. I missed that there was no refrigerator in the room. Super outdated no working outlets. Unfortunately we only had 6 hours to eat dinner/sleep and get back on the road or we would’ve left. Hair on towel when unfolded, stain on sheet. Hot water and water pressure for the shower we great though. People puking in the parking lot in the...

“Very slow check in, and”

“Tv did not work”

“Yes room was not plus the pool was under construction,some one died in a room same day i check in tried to cancel but didn't work”

“Room was clean. Staff was nice. ”

“​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement."”