Hotel a Mercedes

“The room was spotless and all associates were most helpful. ”

“Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!”

“Don't get the breakfast buffet. If the hotel doesn't have enough guest that purchased the buffet with their booking they will stop the breakfast buffet and offer you only ONE plate from the menu. If you are still hungry you will pay out of your own pocket for a second dish. We lost 3 days of the breakfast buffet because of this situation. What a rip off! We as customers paid for it up front and in the end, denied! Not fair! So beware.”

“The best!”

“Hotel looks great when you first walk in. Lobby is bright and clean. The rooms and floors above the main lobby are the opposite. Rooms are not clean, they don’t appear to be maintained. Towels look old and grey instead of white. No hot water so had to take cold showers. Housekeeping is hit and miss. Some days they don’t come to clean your room and the day they do they don’t leave you the right towels. 2 bath towels and no hand towels. Pillows were stinky of other people’s sweat, just felt...

“Average”

“Great location centre of Naga , great breakfast and dining options, considering its main road location it can get a little noisey especially at night ”

“Good ”