Valutazioni basate su 831 recensioni verificate

4,1 su 5
82% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,4 Servizio e personale
4,2 Comfort in camera
4,1 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 17-lug-2017
We just needed a decent, clean place to stay on our trip. It was nice... except the elevator stunk from people getting in it wet from the pool. The breakfast was good nice variety.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Road trip

Data di pubblicazione: 6-lug-2017
Very friendly staff, clean rooms. Breakfast as good.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Check in slow

Data di pubblicazione: 2-lug-2017
One poor girl doing everything at check-in (towels, rollaways, check-in line out door. This was at 11 pm. Maybe Friday night before a big holiday weekend have more than one employee.
4 su 5
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di un viaggiatore verificato da dallad, TX

It's was fine. Very nice breakfast

Data di pubblicazione: 30-giu-2017
Room was a little unclean. Overall it was fine but not impressive. Expedia was a huge help.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 17-mag-2017
Great hotel! Great staff! Great breakfast! Great location! Nothing bad I can say about this place.... I'll definitely be back the next time I'm in town
2 su 5
di un viaggiatore verificato da cincinnati

Nothing like 2012 experience!!!!!

Data di pubblicazione: 8-mag-2017
Pro: Staff
Contro: Undate
Posizione: Great location
I had previously stayed in this hotel in 2012 where I found everything to be comfortable and satisfactory.. Sorry to say my 2017 experience was not the same... The hotel staff were pleasant but the rooms were very uncomfortable... Mattresses with stains on them in a suite.. The two queen beds and couch pull out bed were stained with yellow marks.. The couch that lets out to a bed had springs poking from the mattress the conditions were unacceptable very over priced for the conditions of their so called amenities... Spoke with manger and she listened.... However I was still charged full price for less than adequate amenities.. Wouldn't recommend to an enemy!!!!
Commenti Hotel
10-mag-2017 di Candace, Hotel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Excellent Location!

Data di pubblicazione: 4-mag-2017
The location of this hotel is perfect!! Across the street from an outdoor mall with excellent store selection. Several options for dining at the mall as well as within 5 miles of hotel. Hotel has excellent complimentary offers for breakfast and pre dinner too! Only complaint is that they had several people loitering late into the evening and many were staff members still in uniform. Hanging out on the porch. This was too bad because the porch is awesome with rocking chairs but relaxing out there was not an option.
1 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 30-apr-2017
I booked this hotel through Expedia, and upon arrival they did not have a room for me.
Commenti Hotel
2-mag-2017 di Candace, Hotel
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
2 su 5
di un viaggiatore verificato

Dirty and dated property

Data di pubblicazione: 27-apr-2017
This property is dated, room was dirty and carpet had not been vacuumed and bed sloppily made. Parking lot full of people.drinking beer and was loud.
Commenti Hotel
29-apr-2017 di Kristy, Hotel
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope you will give us another chance to show our improvements.
1 su 5
di zach

Very unhappy

Data di pubblicazione: 24-apr-2017 su Hotels
Dirty, pillow for sofa bed was covered in hair and they wouldn't swap out. They said we'd need to switch rooms instead of pillows. This was at 1am, No one had hot water for showers. Blankets were covered in dog hair. We have stayed in better places for way cheaper. This was way over priced. Wouldn't recommend this place to anyone.
Commenti Hotel
27-apr-2017
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.