Valutazioni basate su 170 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
84% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,9 Servizio e personale
3,9 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato da N/

Data di pubblicazione: 21-set-2016
Pro: Location.
Contro: Better organized and informed staff members.
Posizione: In town.
There was a new safe in the room but the hotel staff had no idea had to use this. The instructions for the old safe were in our room. The safe was locked when we arrived and it took the hotel one and a half days to unlock. We had to follow up. Scarce supply of towels in the bathroom. A few of the staff members were not very friendly and seemed annoyed with tourists.
5 su 5
di un viaggiatore verificato da London

Superb view from the balcony, excellent pool

Data di pubblicazione: 21-set-2016
Very close to the old part of the city centre, near the shopping centre and restaurants. Amazing views nearby from the balcony and terase. Would definitely recommand it. Broad selection of breakfast. Evening music ever time organised by the bar on the -1 floor.
2 su 5
di un viaggiatore verificato da London

disappointing

Data di pubblicazione: 20-set-2016
Pro: location and pool.
Contro: Unfortunately everything else needs improvement.
Posizione: We went on a wonderful vineyard tour with the tour operator on the hill on the way into the town.
For a 4 star hotel it left a lot to be desired. It is a little like the backdrop for a Poirot movie- you're constantly expecting a murder! It has an atmosphere of faded glamour and the bar leaves a lot to be desired. There is very little ambience or atmosphere in the bar and the service is poor, the piano player is evidently bored! Fortunately it is very convenient for walking into Taormina to the stores and restaurants and the pool gets sun all day long. There is a bizarre mix of clientele- some families, some older people and some couples. Not having children the constant noise and splashing at the pool was some days a little too much. The hotel rooms are really the most disappointing- we had to be moved because they are in no way soundproofed so the noise of breakfast above was overwhelming in the morning. Our second room was no better but at least had a balcony. The cleaners do not do the best job of tidying up and everyday there were still beer bottles in our room. The worst part for my boyfriend- no WIFI! The wifi really is appalling and you cannot get reception anywhere- even in the foyer. In general - for £2k you'd expect better service and facilities.
3 su 5
di un viaggiatore verificato da Edinburgh

Awesome Views from Room

Data di pubblicazione: 10-set-2016
Pro: The Views where fantastic and Location was very good
Contro: Tea and Coffee making facilities in the rooms would be appreciated, some furniture in the room was worn and needed replaced
Posizione: Location was excellent with loads of restaurants and quality shops nearby
The Hotel in general was very good but certain elements could be improved. The views from the room and pool where fantastic but hotel facilities need upgrading and improved
5 su 5
di un viaggiatore verificato

Lovely hotel

Data di pubblicazione: 31-ago-2016
Pro: Staff were very friendly and helpful. Pool area was great and and staff very helpful,
Posizione: The location was perfect. We organised trips before we arrived. The bus terminal was 5 minutes walk way. Main town 10 minutes walk.
Easy check in and friendly staff. The reception gave us lots of assistance regarding local restaurants and places to visit. We had a very early trip organised and a take out bag was provided. In the evening had great service on the terrace for tea/coffee/drinks and great entertainment with music. The room was very good.
3 su 5
di un viaggiatore verificato

클레식하고 씨뷰가 훌륭한 호텔

Data di pubblicazione: 31-ago-2016
좀 오래된 느낌 직원들의 친절도가 부족하고 수압이 너무 약하고 조식도 별로 하루라서 견뎠지만 이틀은 힘들듯 뷰가 좋다는것 빼곤 전체적으로 별루
5 su 5
di un viaggiatore verificato

A DUE PASSI DAL MARE E' ANCHE AD UN PASSO DAL CENT

Data di pubblicazione: 30-ago-2016
Pro: La tranquillità quotidiana
Contro: Dare un po' di vivacità alle serate in albergo , nella bella terrazza ( ogni sera !!!!),
Posizione: La posizione dell'albergo è Ottima !!!! Le attrazioni della zona sono le stesse degli altri anni ( BUONE ).
Giorni rilassanti !!!! e momenti incantevoli in piscina
4 su 5
di un viaggiatore verificato

Lovely pool, clean but not modern hotel

Data di pubblicazione: 25-ago-2016
Pro: Pool, location
Contro: Not that modern
We picked the hotel for the pool area as we just wanted a few days to relax, and on that basis it was excellent. Beautiful well kept pool area with stunning view of Etna, with a bigger pool than most others around. Other than that, the hotel was a bit of the tired European variety, with dull breakfast and a lot of unused space, but perfectly clean and functional. Staff was mixed - the cleaners did a great, quick job and were always friendly, but the front desk only gave the minimum effort and the bar man in the evening on the terrace was the grumpiest person working in the hospitality industry. Also if you keep the door to the outside in your room closed the air conditioning does work well. After reading the reviews I despaired when we couldn't figure out why ours didn't work, but I imagine it's just saving energy.
4 su 5
di un viaggiatore verificato

Close to mini market

Data di pubblicazione: 17-ago-2016
Great location next to the gardens. A mini market just a few meters from the front gate where you can purchase beer and fresh paninI at a great price. We had a wonderful stay!
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 8-ago-2016
Great location and facility especially the pool area