Valutazioni basate su 215 recensioni verificate

4,7 su 5
89% degli ospiti consiglia questa struttura
4,8 Pulizia della camera
4,6 Servizio e personale
4,8 Comfort in camera
4,7 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di un viaggiatore verificato da miami

Espectacular hotel con unas vistas extraordinarias

Data di pubblicazione: 18-gen-2018
Gran experiencia. Hotel ubicado en zona extraordinaria. Vistas y habitación espléndida. Trato muy cercano y muy cuidado. Mucho detalle. Por poner una pega, el desayuno no considero está a la altura del hotel. Recomiendo la experiencia 100x100.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

uneven

Data di pubblicazione: 15-gen-2018
Pro: Beautiful design, well appointed rooms and lovely artwork. Very quiet. Hardworking front staff
Contro: Predict needs especially in busy times (saturday morning coffee, beach days)
Posizione: Felt a bit trapped by a freeway on the side, nice walk to great restaurants at the Mall
I was awfully disappointed to have jack hammer and diesel smell from construction in circle in front of hotel on top of jackhammers from bridge work at back of hotel. No acknowledgement or consideration for this which limited enjoyment of our private patios. Very uneven service. A single coffee maker for the morning coffee found us in line for 15 minutes, by that time we gave up or went to restaurant. The staff did not "see" this. They were very accommodating however once it was pointed out. Get a second coffeemaker on weekends or have regular carafes to move things along. The beach service was understaffed on Saturday. Forgot to put up umbrellas twice and never came to help when they blew over. Crowded and under served. During the week it was great and REIKO was superb. He kept his eye on us and we were well served. Otherwise on Saturday it took 45 minutes to get a salad and the waiter forgot to bring the diet coke twice. He was apologetic but - really.... Minibar was not kept stocked. Person did not speak English well enough to understand my request for Heinekens and the Amstel Lights were not replaced. Took a phone call. Asked front desk to arrange for housekeeping to put a rollaway bed in ahead of time. This request was forgotten. needed another phone call. Beautiful spa but who is the sketchy guy on the sofa in the relaxation area hanging out in street clothes (twice!). Towels starting to show holes and lightbulbs not replaced in a couple areas.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-dic-2017
Not a class hotel - residents Living there and are getting better service than hotel guests
5 su 5
di un viaggiatore verificato da Norge

Topp hotell ved stranden unna sentrum

Data di pubblicazione: 3-dic-2017
Pro: Det aller meste, men prisen på mat og drikke var temmelig dyrt.
Posizione: Ligger et godt stykke utenfor Miami sentrum, men flott beliggenhet til strand og fine resturanger.
Meget fin beliggenhet om man ikke vil inn til sentrum hver dag. Rolig strøk med flotte resturanger, men Bal Harbour er antagelig et av de dyreste områdene for shopping. Trygt å bevege seg rundt også på kveldstid.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 27-nov-2017
Great service and friendly people willing to help you out with what you need.
5 su 5
di AIRTON

Relaxante

Data di pubblicazione: 19-ott-2017 su Hotels
Quarto com vista maravilhosa, limpo, cheiroso, vários mimos, muito show. Os funcionários são super prestativos . Único ponto a melhorar é a área de spa, que não tem jacuzzi in door
5 su 5
di un viaggiatore verificato da campinas -sp

hotel muito agradável em frente a praia

Data di pubblicazione: 1-ott-2017
Pro: localização, quartos espaçosos, em frente a praia, atendimento dos funcionários
Contro: serviço de limpeza da noite.
Posizione: localização privilegiada com vista para o mar, próximo de exelentes restaurantes e shopping.
Hotel muito agradável, atendimento muito bom, quartos confortáveis.
5 su 5
di Andre

Amazing hotel

Data di pubblicazione: 20-set-2017 su Hotels
It was a great place to stay after offering my gf a spa day. More than worth it and would love to stay again.
5 su 5
di un viaggiatore verificato

マイアミの洗礼

Data di pubblicazione: 6-set-2017
ホテルはスタッフの対応からインテリア、清潔さ全て素晴らしかった!マイアミビーチでは静かな場所に位置している。ただ、マイアミという場所はどうもハメを外して楽しもうという風潮があるのか、隣の部屋がパーティで大騒ぎ。会話や音楽がダダ漏れでうるさくて眠れなかった。スタッフに言ったら直ぐに対応していただき感謝!隣との壁は薄いかも。
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Honey moon

Data di pubblicazione: 1-set-2017
Very friendly staff very well worth the price will not stay anywhere else in Miami!