Thank you for staying with us, and for the great score! We hope to see you again soon!

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Thank you for staying with us. We apologize for the experiences you had while we transitioned to a hotel buyout. We know it wasn't optimal.

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you so much for staying with us, and for your feedback. We apologize for the service delays, and will be following up with the appropriate teams.

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you for your kind words. We're delighted you had an amazing stay and that everything met your expectations. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future.Sincerely,

Dear Cynthia,Thank you for staying with us at Eden Roc Miami Beach! We are happy to hear you were pleased with our location and hope to see you again for another awesome stay at Miami Beach.Sincerely,Maria VilchezEden RocHotel Manager

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

Thanks so much for the five stars! We are so pleased to hear you were able to enjoy your stay. We hope you will come to stay with us again for another awesome getaway, and thanks for staying at Eden Roc Miami Beach. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

Thank you so much for staying with us, and for the positive review! We hope to see you again soon. Best regards,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements, and wish you well as your travels continue. Sincerely,

Thank you for choosing to stay with us. We are delighted to see you were impressed by our beautiful resort. The Junior Suites, views and balconies. With our friendly staff. We offer our sincere apologies if you if you had some disappointments. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Sincerely,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

Thank you so much for staying with us, and for the phenomenal score. We'll make sure to pass this along to Monte. :)

Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

Dear Erika,Wow, thank you for the five-star review! We're so happy you had such a comfortable time with us, and we'll be sure to pass on your compliments to our awesome team. We hope you'll visit us again soon!Sincerely,Maria VilchezEden RocHotel Manager

Dear Pamela,Thank you for taking a moment to review your recent experience. We are sorry to hear about your disappointment, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share, as your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another opportunity in the future to deliver a seamless visit that reflects our true spirit of service. Sincerely,

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach and for your kind words! We're delighted you had an amazing stay. We will share your comments with our team. Please accept our apologies for any inconvenience. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Thank you so much for staying with us, and for the positive review! We hope to see you again soon.

Thank you so much for staying with us, and for the positive review! We hope to see you again soon.

Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

Thank you for staying with us, and for this fantastic review. We hope to see you again soon!

Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

Dear Jennifer,Thanks so much for the five stars! We are so pleased to hear you were able to enjoy our many amazing amenities, beach-adjacent property, and relaxing, leisurely pools! We hope you will come to stay with us again for another awesome getaway, and thanks for staying at Eden Roc Miami Beach.Sincerely,Maria VilchezEden RocHotel Manager

Dear Jacquelyn,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Sincerely,Maria VilchezEden RocHotel Manager

Thank you so much for staying with us, and for the phenomenal score. We hope you stay with us again soon!

Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

Dear Jermain,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. Take care, and we hope you enjoyed your time in Miami.Sincerely,Maria VilchezEden RocHotel Manager

Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

Paolo, Thank you for your feedback. We're sorry we did not meet your expectations.

Gino, We're so sorry for your experience. Our options are limited when a guest declines medical attention and follow up by management. We hope you're felling better.