Piscina all'aperto, cabanas (a pagamento), ombrelloni da piscina

Recensioni per The Ritz-Carlton, South Beach

5 out of 5
The Ritz-Carlton, South Beach
1 Lincoln Rd, Miami Beach, FL

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 351 su 538 recensioni" "
Valutazione di 8 - Buono. 69 su 538 recensioni" "
Valutazione di 6 - Soddisfacente. 53 su 538 recensioni" "
Valutazione di 4 - Scarso. 34 su 538 recensioni" "
Valutazione di 2 - Terribile. 31 su 538 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Federico

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really liked the position and the elegant environment
Soggiorno di 5 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 22 ago 2023
Dear Federico, Thank you for choosing The Ritz-Carlton South Beach and for taking the time to post a review. We are pleased we exceeded your expectations. It is our goal to create memorable experiences with enhanced hospitality and thoughtful amenities. It was our pleasure accommodating you, and we hope to be your home away from home whenever your travels bring you to our inviting area. We look forward to your next visit.Warmest Regards,Kerem KendigelenHotel Manager

10/10 Eccellente

Stevan

Viaggio di coppia
Expensive, but nice.
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Rooms, il giorno 25 mar 2024
Dear Stevan, It was a pleasure having you at The Ritz-Carlton South Beach. We value hearing from our guests and love knowing how much you enjoyed our property. We appreciate your feedback and hope to welcome you again soon. Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stunning property and incredible staff! Alexander at Zaytinya will make sure that you’re looked after too!
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Rooms, il giorno 17 mar 2024
Dear William, Thank you for your gracious review of The Ritz-Carlton South Beach. We are pleased to read you loved our elegant resort and that our Ladies and Gentlemen left a lasting impression. Your genuine care and comfort are our highest mission, so we are delighted that we delivered in our service commitment to you. We will be sure to share your kind remarks with Alexander. We look forward to providing you with another personalized experience soon. Warmest Regards,Tony Herasme,Director of Rooms

6/10 Soddisfacente

Corina

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Bad customer service at restaurant and by the pool.
Soggiorno di 6 notti a marzo 2024
Risposta di Director of Rooms, il giorno 16 mar 2024
Dear Corina, Thank you for choosing us and taking the time to leave a review. Our Ladies and Gentlemen are devoted to giving authentic and warm service, and we are sorry for your disappointing experience at our restaurant and pool. We have shared your feedback with the appropriate individuals and have taken action in keeping with our dedication to providing enhanced and elevated hospitality to our guests. We look forward to another opportunity to provide you with the exceptional stay you deserve.Warmest Regards,Tony Herasme,Director of Rooms

6/10 Soddisfacente

Karen

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Director of Rooms, il giorno 16 mar 2024
Dear Karen, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the seamless experience you deserve soon.Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Aselis

Ecxellent customer service
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Rooms, il giorno 4 mar 2024
Dear Aselis, Thank you for being our guest and for sharing your experience. It is a pleasure knowing you thoroughly enjoyed your stay at The Ritz-Carlton South Beach. We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we appreciate you acknowledging our devotion. Thank you once more for your comments, and we hope to have the pleasure of welcoming you again soon.Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Kerstin Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Director of Rooms, il giorno 20 feb 2024
Dear Ms. Maria, Thank you for the excellent rating. We are delighted to know you had a wonderful time while here and that we exceeded all of your expectations. We enjoyed having you at The Ritz-Carlton South Beach, and we hope we will continue to be your hotel of choice whenever you return to our area. Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

mark

Soggiorno di 4 notti a febbraio 2024
Risposta di Director of Rooms, il giorno 21 mar 2024
Dear Mark, On behalf of our Ladies and Gentlemen at The Ritz-Carlton South Beach, thank you for your kind remarks. The genuine care and comfort of our guests is our highest mission, and we are delighted this was your experience. We look forward to accommodating you again on your next visit to our vibrant city.Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Stephanie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely stunning property and impeccable staff ; would definitely stay here again
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Rooms, il giorno 2 feb 2024
Dear Stephanie, Thank you for the positive review and for taking the time to recognize our hospitality. We are delighted that our beautiful property and devoted Ladies and Gentlemen helped to make your visit memorable, as our goal is to provide an extraordinary stay that exceeds your expectations. Thank you for choosing The Ritz-Carlton South Beach; we look forward to hosting you again soon.Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Ramiro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and friendly staff
Soggiorno di 1 notte a gennaio 2024
Risposta di Director of Rooms, il giorno 29 gen 2024
Dear Ramiro, On behalf of our Ladies and Gentlemen at The Ritz-Carlton South Beach, thank you for your kind remarks. The genuine care and comfort of our guests is our highest mission, and we are delighted our luxurious accommodations and service made for a meaningful time. We look forward to accommodating you again on your next visit to our vibrant city. Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Curt

Soggiorno di 2 notti a gennaio 2024
Risposta di Director of Rooms, il giorno 21 mar 2024
Dear Curt, We appreciate the gracious review, and we thank you for choosing The Ritz-Carlton South Beach. Providing genuine care and comfort to our guests is our highest mission, and it is a pleasure to see you loved your stay. We look forward to accommodating you again on your next visit to our vibrant city.Warmest Regards,Tony Herasme,Director of Rooms

6/10 Soddisfacente

Susan

Soggiorno di 3 notti a gennaio 2024
Risposta di Director of Rooms, il giorno 21 mar 2024
Dear Susan, Thank you for taking the time to rate your stay. We appreciate knowing you were pleased with the majority of your visit. However, we regret that your stay was less than perfect. We hope to accommodate you again on your next visit.Warmest Regards,Tony Herasme,Director of Rooms

10/10 Eccellente

Murray

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a gennaio 2024
Risposta di Director of Rooms, il giorno 20 gen 2024
Dear Murray, Thank you for the excellent rating. We are delighted to know you had a great time while here and that we met all of your expectations. We enjoyed having you at The Ritz-Carlton South Beach, and we hope we will continue to be your resort of choice whenever you return to our area. Warmest Regards,Tony Herasme,Director of Rooms

4/10 Scarso

David

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
By multiple metrics, the property on South Beach operates well beneath the customary performance level of the Ritz-Carlton institutional brand.
Soggiorno di 4 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 15 gen 2024
Dear David, Thank you for taking the time to rate our hotel. We apologize that your stay was not the positive experience you deserved. We never want a guest to leave with a contrary opinion, and if given the opportunity, we would have taken measures to address every concern while you were with us. We hope you will consider giving us another occasion to show you the authentic hospitality and enhanced accommodations you deserve, which we are known for providing.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Timothy, Prior Lake

Soggiorno di 2 notti a gennaio 2024
Risposta di Director of Front Office, il giorno 11 gen 2024
Dear Timothy, On behalf of the Ladies and Gentlemen of The Ritz-Carlton South Beach, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. We are committed to combining exceptional service and amenities to create a memorable, rejuvenating experience. We look forward to having you visit again.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Andrew

Soggiorno di 10 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 9 gen 2024
Dear Andrew, Thank you for the perfect rating. We are glad you had a wonderful time at The Ritz-Carlton South Beach. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest Regards,Brandon Narvaez,Director of Front Office

8/10 Buono

Shoukat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I don’t like your survey.
Soggiorno di 1 notte a dicembre 2023
Risposta di Director of Front Office, il giorno 6 gen 2024
Dear Shoukat, Thank you for taking the time to share your feedback with us and for the nice rating. We always like to know what our guests enjoy and what they would change. It was a pleasure hosting you at The Ritz-Carlton South Beach and we look forward to seeing you again soon.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

YULAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 29 dic 2023
Dear Yulan, Thank you for choosing The Ritz-Carlton South Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. We wish you a very Happy Holiday season and a peaceful and prosperous New Year.Warmest Regards,Brandon NarvaezDirector of Front Office

4/10 Scarso

MICHAEL

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
I expected a lot more. Seems like an average hotel to me
Soggiorno di 5 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 27 dic 2023
Dear Michael, Thank you for taking the time to rate our hotel. We apologize that your stay was not the positive experience you deserved. We never want a guest to leave with a contrary opinion, and if given the opportunity, we would have taken measures to address every concern while you were with us. We hope you will consider giving us another occasion to show you the authentic hospitality and enhanced accommodations you deserve, which we are known for providing.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Terrell

Soggiorno di 4 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 21 dic 2023
Dear Terrell, Thank you for the perfect rating. We are glad you had a wonderful time at The Ritz-Carlton South Beach. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

rinku

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is very good
Soggiorno di 2 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 17 dic 2023
Dear Rinku, Thank you for the positive review and for taking the time to recognize our hospitality. We are delighted that our Ladies and Gentlemen helped to make your visit memorable, as our goal is to provide an extraordinary stay that exceeds your expectations. Thank you once more for choosing The Ritz-Carlton South Beach; we look forward to hosting you again soon.Warmest Regards,Brandon Narvaez,Director of Front Office

6/10 Soddisfacente

Ying

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
We stayed during Art Basel, so it’s understandably busy. There are certain expectations from a 5-star hotel, or any hotel, though. During an entire Friday morning, only one of the 3 elevators worked, so we had to wait 20 minutes for one trip. The doors closed too quickly and the sensor at the only functioning elevator didn’t work. My husband’s arm almost got caught as he tried to « wave » the door open to let more people in. Some serious safety concern there. Room cleaning staff only cleaned half of our room. Dirty cups and dishes on the table were not removed and supplies were not replenished. Overall staff were friendly and the lobby tastefully decorated, but the property is old and needs major updates in the room.
Soggiorno di 3 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 15 dic 2023
Dear Ying, Thank you for taking the time to post your evaluation. We are genuinely sorry your stay was not the exceptional experience you deserve. We always want our guests to leave feeling enriched; therefore, we apologize for the disappointment with the elevator service and that your room was not serviced appropriately. Moreover, we regret the additional concerns you had. We are grateful for your patience, and we will use your comments to improve our guest experience. Thank you again, and we wish you and your husband all the best with your future travels.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Veronika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Director of Front Office, il giorno 6 dic 2023
Dear Veronika, Thank you for choosing The Ritz-Carlton South Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Antonio Marcos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The entire team deserves congratulations for the service provided. They are very friendly towards foreign visitors and also create a positive vibe to relax and enjoy sunny Miami Beach.
Soggiorno di 3 notti a novembre 2023
Risposta di Director of Front Office, il giorno 5 dic 2023
Dear Antonio, Thank you for the review and for taking the time to recognize our dedication to enhanced hospitality. We are pleased that our Ladies and Gentlemen helped to ensure your visit was exceptional. We enjoy combining contemporary elegance with luxury amenities, all just moments from Miami’s vibrant attractions. Thank you for choosing The Ritz-Carlton South Beach, we look forward to accommodating you again soon.Warmest Regards,Brandon NarvaezDirector of Front Office

6/10 Soddisfacente

Landy

Viaggio di coppia
The room was smaller than we expected... we booked the partial ocean front and was not impressed we paid less at fountainbleau and had more space and better view There was no microwave in room we had to ask for one and they brought one to room this is our last stay at ritz carlton
Risposta di Director of Front Office, il giorno 1 dic 2023
Dear Landy, Thank you for your recent stay, and also for your review. We want every guest who stays with us to have an enriching experience and leave feeling restored. We regret not meeting these expectations, and we extend our apologies. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Decio

Soggiorno di 1 notte a novembre 2023
Risposta di Director of Front Office, il giorno 20 dic 2023
Dear Decio, All of us at The Ritz-Carlton South Beach appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

kenji, arcadia

Soggiorno di 5 notti a novembre 2023
Risposta di Director of Front Office, il giorno 18 dic 2023
Dear Kenji, Thank you for your fabulous rating and for letting us know your stay at The Ritz-Carlton South Beach was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service and property
Soggiorno di 1 notte a novembre 2023
Risposta di Director of Front Office, il giorno 29 nov 2023
Dear David, Thank you for sharing your experience at The Ritz-Carlton South Beach. We are pleased to learn that you enjoyed our dedicated service as well as the inviting property. Our Ladies and Gentlemen are grateful for your comments, and we look forward to accommodating you again.Warmest Regards,Brandon NarvaezDirector of Front Office

8/10 Buono

Maxime

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023
Risposta di Director of Front Office, il giorno 23 nov 2023
Dear Maxime, We are delighted you had a great stay at The Ritz-Carlton South Beach. Thank you for the kind rating, and we look forward to hosting you again soon.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Asma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff, great location, close to the beach
Soggiorno di 2 notti a novembre 2023
Risposta di Director of Front Office, il giorno 22 nov 2023
Dear Asma, Thank you for taking the time to leave your comments regarding your time at The Ritz-Carlton South Beach. Our Ladies and Gentlemen are pleased that you enjoyed your stay and that we could be a part of your memorable experience. We look forward to accommodating you every time you visit our exciting city.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Avery

Viaggio con la famiglia
Great Stay
Hotel is perfectly clean. Room was amazingly beautiful and comfortable. Pool and beach were wonderful. Really enjoyed our stay!!
Soggiorno di 5 notti a novembre 2023
Risposta di Director of Front Office, il giorno 21 nov 2023
Dear Avery, Thank you for taking the time to share that your stay at The Ritz-Carlton South Beach was perfect in every way. We are glad you were able to experience and enjoy our outdoor pool and had an unforgettable beach experience. We appreciate your generous feedback, and we look forward to another occasion to provide you with an exceptional visit.Warmest Regards,Brandon NarvaezDirector of Front Office

6/10 Soddisfacente

steven

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Its an old property ,its tired and needs complete renvo!! Central location which is awesome
Soggiorno di 3 notti a novembre 2023
Risposta di Director of Front Office, il giorno 19 nov 2023
Dear Steven, Thank you for taking the time to share about your stay. It is always a pleasure to receive praise from our guests; however, we are also grateful to learn from comments where we can improve our guest experience. We apologize for not exceeding your expectations, and we hope you will give us another occasion to welcome you on a future visit.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

BRUCE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best place in south beach !
Soggiorno di 1 notte a novembre 2023
Risposta di Director of Front Office, il giorno 14 nov 2023
Dear Bruce, It is such a pleasure to read your review. All of us at The Ritz-Carlton South Beach appreciate your very generous compliments. We thoroughly enjoyed hosting your visit, and we look forward to many more in the future.Warmest Regards,Brandon NarvaezDirector of Front Office

6/10 Soddisfacente

Elias

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Convenient and close to other things.
Soggiorno di 2 notti a novembre 2023
Risposta di Jisun Lee, il giorno 13 nov 2023
Thank you for providing your feedback on your recent stay and we look forward to welcoming you back soon to The Ritz-Carlton, South Beach.

10/10 Eccellente

Yi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was so attentive and kind to the guests. Would def come back! First time staying at a Ritz hotel and won't be the last.
Soggiorno di 2 notti a novembre 2023
Risposta di Director of Front Office, il giorno 12 nov 2023
Dear Yi, Thank you for staying with us at The Ritz-Carlton South Beach and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Adam, JACKSONVILLE

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
excellent!
Soggiorno di 2 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 4 nov 2023
Dear Adam, Thank you for the perfect rating. We are overjoyed to learn that your stay was nothing short of exceptional. It was a pleasure having you at The Ritz-Carlton South Beach, and we look forward to welcoming you back soon.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Alejandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything excellent!
Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 3 nov 2023
Dear Alejandro, On behalf of the Ladies and Gentlemen of The Ritz-Carlton South Beach, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. We look forward to having you visit again. Warmest Regards,Brandon NarvaezDirector of Front Office

6/10 Soddisfacente

Cenk

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 28 ott 2023
Dear Cenk, Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Warmest Regards,Brandon NarvaezDirector of Front Office

8/10 Buono

mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good service as expected, rooms a bit small, largely due to age of building on a cramped South Beach I know it's the Ritz but prices are $$$$$$ . $40 for cocktail at the pool. I expect to pay over the odds at a pool bar and especially the Ritz but that's just too much IMHO ! Also $60 for overnight parking is excessive i feel together with a $45 resort fee. so basically they sting you extra $100 each nioght if you have a car travelling there
Soggiorno di 3 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 24 ott 2023
Dear Mark, Thank you for choosing The Ritz-Carlton South Beach for your visit. We appreciate hearing from our guests, and we welcome your feedback as we continually strive to enhance our guest experience. We wish you all the best with your future travels, and we hope you will reconsider and stay with us again.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Ryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing staff. Great location and beautiful interior and exterior
Soggiorno di 1 notte a ottobre 2023
Risposta di Director of Front Office, il giorno 23 ott 2023
Dear Ryan, Thank you for your gracious review of The Ritz-Carlton South Beach. We are pleased that our Ladies and Gentlemen helped to ensure your visit was exceptional. We enjoy combining contemporary elegance with luxury amenities, all just moments from Miami's vibrant attractions. We look forward to accommodating you again soon.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Stepaniia, New York

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 20 ott 2023
Dear Stepaniia, Thank you for the perfect rating. We are glad you had a wonderful time at The Ritz-Carlton South Beach. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Timothy Edward

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location
Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 12 ott 2023
Dear Timothy, Thank you for choosing The Ritz-Carlton South Beach. Ideally situated, we enjoy being a part of our guests' exploration of Miami, one of the country's most alluring cities. We appreciate you sharing how much you enjoyed our inspiring location, and we look forward to your next visit.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Dr.G

Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 12 ott 2023
Dear Valued Guest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Ritz-Carlton South Beach; we hope to see you again soon. Warmest Regards,Brandon NarvaezDirector of Front Office

2/10 Terribile

leilan

Soggiorno di 2 notti a ottobre 2023
Risposta di Director of Front Office, il giorno 29 ott 2023
Dear Leilan, Thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any problems you experienced, and we would welcome another opportunity to provide you with a much-improved stay.Warmest Regards,Brandon NarvaezDirector of Front Office

8/10 Buono

Lisa

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean and nostalgic Ritz.
The hotel is located near a lot of shopping on Lincoln St. and the staff gets 5 stars out of five because they were very helpful and hospitable. I made my reservation in July not staying until October and my Hotel app and there system weren’t perfectly synced. This caused an extra amount of time to get sorted out. The manager faces us champagne and resort credit to make it feel better which was very nice.
Soggiorno di 1 notte a ottobre 2023
Risposta di Director of Front Office, il giorno 4 ott 2023
Dear Lisa, Thank you for being our guest at The Ritz-Carlton South Beach. We appreciate your generous comments, and we are pleased we could be a part of your memorable visit. Evaluations like these inspire our Ladies and Gentlemen to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Miami.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Dahye

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a wonderful time here!
Soggiorno di 3 notti a settembre 2023
Risposta di Director of Front Office, il giorno 4 ott 2023
Dear Dahye, On behalf of the Ladies and Gentlemen of The Ritz-Carlton South Beach, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. We are committed to combining exceptional service and amenities to create a memorable, rejuvenating experience. We look forward to having you visit again.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

JAMES

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The experience of staying at the Ritz-Carlton Miami Beach was phenomenal to say the least! The utmost excellence of customer satisfaction where the benchmark is set above all, the RCMB is certainly the best in Miami. You can see why most reviews are 5 stars, the location and the ambiance is unmatched. Thank You for such a memorable experience, We will be returning here over and over again to say hello to our new friends Katia, Charlotte and Yuric!
Soggiorno di 1 notte a ottobre 2023
Risposta di Director of Front Office, il giorno 3 ott 2023
Dear James, Thank you for the generous review of The Ritz-Carlton South Beach. It is great to hear how much you loved our hospitality and inspiring location. This serves as a testament to our commitment to offering a truly immersive and enriching experience. We will enjoy recognizing Katia, as well as others who helped to make a difference in your stay. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Warmest Regards,Brandon Narvaez,Director of Front Office

10/10 Eccellente

Alexander

Soggiorno di 4 notti a settembre 2023
Risposta di Director of Front Office, il giorno 17 ott 2023
Dear Alexander, We are thrilled you had an excellent stay at The Ritz-Carlton South Beach, and we appreciate the perfect rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Theresa, DENVER

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great beach and pool area. Great location on beach near shopping and dining.
Risposta di Director of Front Office, il giorno 27 set 2023
Dear Theresa, Thank you for choosing The Ritz-Carlton South Beach. Ideally situated, we enjoy being a part of our guests' exploration of Miami, one of the country's most alluring cities. We appreciate you sharing how much you enjoyed our inspiring location, and we look forward to your next visit.Warmest Regards,Brandon NarvaezDirector of Front Office

10/10 Eccellente

Vanessa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I really enjoyed our stay and felt so at home. The Ritz personnel, the amenities, and the environment overall were spectacular! We are planning our next stay at the Ritz Carlton soon! We have recommended this property to all our friends and family.
Soggiorno di 3 notti a settembre 2023
Risposta di Director of Front Office, il giorno 27 set 2023
Dear Vanessa, On behalf of the Ladies and Gentlemen of The Ritz-Carlton South Beach, thank you for the excellent rating. We are pleased to know how much you and your husband enjoyed your stay. We are committed to combining exceptional service and amenities to create a memorable, rejuvenating experience. We look forward to having you both visit us again soon.Warmest Regards,Brandon NarvaezDirector of Front Office