Valutazioni basate su 621 recensioni verificate

3,7 su 5
81% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
4,0 Servizio e personale
3,9 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice hotel close to Excel Energy Center

Data di pubblicazione: 20-feb-2017
Contro: It would be nice to come back to the hotel and be able to have a drink or two after a Wild game or a late night snack.
Check in was awesome, the staff was very informative and helpful. Took a shuttle to the Minnesota Wild game. Unfortunately the bar was closing when we got back from the game.
Commenti Hotel
20-feb-2017 di Brian - GM, Hotel
Thank you for staying with us! We hope you enjoyed Peddlers Pub, our new bar and restaurant.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 15-dic-2016 su Hotels
Commenti Hotel
2-feb-2017 di General Manager, Hotel
We look forward to you next stay with us.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 13-dic-2016 su Hotels
Commenti Hotel
2-feb-2017 di General Manager, Hotel
We look forward to you next stay with us.
4 su 5
di un viaggiatore verificato

Lovely

Data di pubblicazione: 12-dic-2016 su Hotels
Everythi n g was great and the process was easy
Commenti Hotel
2-feb-2017 di General Manager, Hotel
We look forward to you next stay with us.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 12-dic-2016 su Hotels
The hot water did not work well, we were not informed of this at check in and I ended up taking a very unpleasant cold shower. I am pregnant and wanted bottled water. We went to every floor and every vending machine was sold out of water! I did appreciate the shuttle service and the drivers were very nice.
Commenti Hotel
2-feb-2017 di General Manager, Hotel
Thank you for your comments, we are pleased to tell you the cold water was only a temporary misfortune and we have water 24/7 for sale in our store next to the front desk now.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Duluth, MN

Average hotel close to Excel.

Data di pubblicazione: 8-dic-2016
Contro: This hotel is under renovation, so it sounds like it will be very nice once completed.
The best thing about this hotel is that they provided free shuttle service to and from the Excel on demand. We went to a concert there, and it was so nice to not have to walk or drive ourselves.
Commenti Hotel
12-dic-2016 di Brian, Hotel
Our has been through an incredible amount of work that is making our hotel one of the newest hotels in St. Paul. The first floor pool and restaurant are scheduled to be open by mid-January. Yes, we do provide shuttle for our guests to most concerts at the Xcel Center.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da US

If it was not for convenience, I wouldn't stay.

Data di pubblicazione: 13-nov-2016
Pro: Room was nice but smaller than the last room I booked at the same price. Staff is friendly and helpful.
Contro: Still no restaurant even though they have it listed in their guide. Television broke and did not get fixed. Ice machine broke and was fixed next day.
Posizione: location is great. Near the cathedral and the capital buildings.
Commenti Hotel
12-dic-2016 di Chad, Hotel
Sorry to hear we did not meet expectations. Hope to have restaurant open by early January.
3 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 12-nov-2016 su Hotels
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 5-nov-2016 su Hotels
The staff was very friendly. The Continental Breakfast was ok - the eggs and sausage were cold the 2nd time we went.
Commenti Hotel
12-dic-2016 di General Manager, Hotel
Sorry we did not meet breakfast expectations. We have now moved breakfast to its permanent location in the restaurant.
5 su 5
di un viaggiatore verificato

Went the extra mile (pun intended)

Data di pubblicazione: 4-nov-2016 su Hotels
My daughter and I were running the Monster Dash Half Marathon and 10-Mile races, which started just a half mile away from the hotel. However, the finish line was at least a mile farther and our finish times meant we would get back to the hotel right at check-out time. With a 3-hour trip home, showers were needed! We talked with the staff and they kindly accommodated us by allowing us to check-out at 1:00. We were very grateful, as we walked out of our room at exactly 1:00. The best part of the stay was the reaction of two housekeepers who saw us come back after the race in our costumes, a unicorn and a fairy. They enthusiastically complimented us on our costumes and race. It was a great run-cation!!!
Commenti Hotel
12-dic-2016 di General Manager, Hotel
Glad we were able to go above and beyond your expectations. Thank you very much for sharing.