Valutazioni basate su 626 recensioni verificate

3,7 su 5
81% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
4,0 Servizio e personale
4,0 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da burlingame ca

Exceptional service

Data di pubblicazione: 26-apr-2017
Perfectly located, convenient to everything, lovely rooms, accommodating professional staff. Definitely recommend and return
Commenti Hotel
28-apr-2017 di Brian - General Manager, Hotel
Thank you Diana! We are excited about our renovated hotel too! We look forward to seeing you in St. Paul on your next trip.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice remodel

Data di pubblicazione: 26-apr-2017
The Best Western Capitol ridge has been remodeled. What a nice surprise. Everything is clean, updated and comfortable. The staff continue to be friendly and helpful.
Commenti Hotel
28-apr-2017 di Brian - General Manager, Hotel
Thank you! Our new bar and restaurant, Peddlers Pub, is open for business too.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice hotel close to Excel Energy Center

Data di pubblicazione: 20-feb-2017
Contro: It would be nice to come back to the hotel and be able to have a drink or two after a Wild game or a late night snack.
Check in was awesome, the staff was very informative and helpful. Took a shuttle to the Minnesota Wild game. Unfortunately the bar was closing when we got back from the game.
Commenti Hotel
20-feb-2017 di Brian - GM, Hotel
Thank you for staying with us! We hope you enjoyed Peddlers Pub, our new bar and restaurant.
5 su 5
di cassandra

Data di pubblicazione: 10-gen-2017 su Hotels
2 night for an event. Check in was easy and friendly. Staff was wonderful. Room was clean. Unfortunately the hot water went out the second night but they comp us for the night. Very much appreciated that. Overall service and stay was great!
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Thank you for staying with us on that weekend, we are glad you enjoyed your stay.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 3-gen-2017 su Hotels
Friendly staff, good clean comfortable room. They have a shuttle that runs to the Xcel Energy center that makes attending events there easy.
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Thank you, if you liked the room you had last time, our new hotel rooms will really wow you this Spring.
4 su 5
di un viaggiatore verificato

Convenient and Clean

Data di pubblicazione: 2-gen-2017 su Hotels
When looking for a place near the Excel Energy Center this is a good choice, if you don't mind a little walk. There was a shuttle service, but for the number of people going at one time there may be a wait. We chose to walk back rather than wait.
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Yes, we do have free shuttle service for all hotel guests to the Xcel Center for most events. We look forward to the next time you visit St. Paul.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 15-dic-2016 su Hotels
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Thank you for taking time to rate our hotel.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 13-dic-2016 su Hotels
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Thank you for scoring us.
4 su 5
di un viaggiatore verificato

Lovely

Data di pubblicazione: 12-dic-2016 su Hotels
Everythi n g was great and the process was easy
Commenti Hotel
16-gen-2017 di General Manager, Hotel
Thank you for staying with us, we hope to see you again.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 12-dic-2016 su Hotels
The hot water did not work well, we were not informed of this at check in and I ended up taking a very unpleasant cold shower. I am pregnant and wanted bottled water. We went to every floor and every vending machine was sold out of water! I did appreciate the shuttle service and the drivers were very nice.
Commenti Hotel
16-gen-2017 di General Manager, Hotel
We apologize for the hot water issue, that issue was resolved after your stay with us.