Went the extra mile (pun intended)
Data di pubblicazione: 4-nov-2016 su Hotels
My daughter and I were running the Monster Dash Half Marathon and 10-Mile races, which started just a half mile away from the hotel. However, the finish line was at least a mile farther and our finish times meant we would get back to the hotel right at check-out time. With a 3-hour trip home, showers were needed! We talked with the staff and they kindly accommodated us by allowing us to check-out at 1:00. We were very grateful, as we walked out of our room at exactly 1:00. The best part of the stay was the reaction of two housekeepers who saw us come back after the race in our costumes, a unicorn and a fairy. They enthusiastically complimented us on our costumes and race. It was a great run-cation!!!
12-dic-2016 di General Manager, Hotel
Glad we were able to go above and beyond your expectations. Thank you very much for sharing.