Valutazioni basate su 616 recensioni verificate

3,7 su 5
81% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
4,0 Servizio e personale
3,9 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Duluth, MN

Average hotel close to Excel.

Data di pubblicazione: 8-dic-2016
Contro: This hotel is under renovation, so it sounds like it will be very nice once completed.
The best thing about this hotel is that they provided free shuttle service to and from the Excel on demand. We went to a concert there, and it was so nice to not have to walk or drive ourselves.
Commenti Hotel
12-dic-2016 di Brian, Hotel
Our has been through an incredible amount of work that is making our hotel one of the newest hotels in St. Paul. The first floor pool and restaurant are scheduled to be open by mid-January. Yes, we do provide shuttle for our guests to most concerts at the Xcel Center.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da US

If it was not for convenience, I wouldn't stay.

Data di pubblicazione: 13-nov-2016
Pro: Room was nice but smaller than the last room I booked at the same price. Staff is friendly and helpful.
Contro: Still no restaurant even though they have it listed in their guide. Television broke and did not get fixed. Ice machine broke and was fixed next day.
Posizione: location is great. Near the cathedral and the capital buildings.
Commenti Hotel
12-dic-2016 di Chad, Hotel
Sorry to hear we did not meet expectations. Hope to have restaurant open by early January.
3 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 12-nov-2016 su Hotels
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 5-nov-2016 su Hotels
The staff was very friendly. The Continental Breakfast was ok - the eggs and sausage were cold the 2nd time we went.
Commenti Hotel
12-dic-2016 di General Manager, Hotel
Sorry we did not meet breakfast expectations. We have now moved breakfast to its permanent location in the restaurant.
5 su 5
di un viaggiatore verificato

Went the extra mile (pun intended)

Data di pubblicazione: 4-nov-2016 su Hotels
My daughter and I were running the Monster Dash Half Marathon and 10-Mile races, which started just a half mile away from the hotel. However, the finish line was at least a mile farther and our finish times meant we would get back to the hotel right at check-out time. With a 3-hour trip home, showers were needed! We talked with the staff and they kindly accommodated us by allowing us to check-out at 1:00. We were very grateful, as we walked out of our room at exactly 1:00. The best part of the stay was the reaction of two housekeepers who saw us come back after the race in our costumes, a unicorn and a fairy. They enthusiastically complimented us on our costumes and race. It was a great run-cation!!!
Commenti Hotel
12-dic-2016 di General Manager, Hotel
Glad we were able to go above and beyond your expectations. Thank you very much for sharing.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da US

Close to XCel stadium.

Data di pubblicazione: 22-ott-2016
Pro: The complimentary shuttle to the Wild game is a great asset. The lack of a restaurant and bar during the renovation is a minor inconvenience. We look forward to taking advantage of both in the future.
Contro: The freeway noise was a minor problem. No bar/restaurant (this is in the works).
Posizione: The guys went to the Wild game and the gals went to a play in Minneapolis. Both were fairly easy to get to.
Commenti Hotel
12-dic-2016 di Chad, Hotel
Thank you for your nice review. Yes the restaurant and bar will be up soon.
5 su 5
di un viaggiatore verificato

Clean

Data di pubblicazione: 18-ott-2016 su Hotels
It was very nice
1 su 5
di un viaggiatore verificato

Over priced, no amenties and poor service.

Data di pubblicazione: 15-ott-2016 su CheapTickets
Under construction, no amenities. Employees appear to be lazy or dont care about there job. My bathroom smelled and looked dirty. When I arrived there was a vaccuum right outside my door and it remained there with the cord out. Nobody was friendly.
2 su 5
di un viaggiatore verificato

Don't use until you are sure the renovation done

Data di pubblicazione: 12-ott-2016 su Hotels
It will probably be a nice hotel when it's renovated but now at present it's terrible the heat doesn't work very little hot water pretty poor shape right now
Commenti Hotel
12-dic-2016 di General Manager, Hotel
Sorry you had a bad experience at our hotel. We have corrected our heating issues. We are getting closer to being finished and are now into the rooms.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da US

Awesome!

Data di pubblicazione: 12-ott-2016
Posizione: Location was perfect! 3 mins from white castles and 6 mins from Xcel energy center. Shuttle was so convenient as well!
Hotel was under renovation, which I was told when I booked, but still wasn't dusty or cluttered in any way. Our room was neat and beds were extremely comfy! Just a little upset that my fiancé and I had set everything up for a king size bedroom and received a two queen bedroom instead. But overall loved the staff and especially the shuttle service provided, oh and the fact that I can bring my furry friend made my stay that much nicer.
Commenti Hotel
12-dic-2016 di Chad, Hotel
Thank you very much for your nice review.