Valutazioni basate su 464 recensioni verificate

4,5 su 5
91% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,5 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 23-feb-2017
Excellent staff. Decent Hotel although feels a bit
Commenti Hotel
25-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. Your kind appreciation of our associates motivates and encourages us even further. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Yours Sincerely, Sameer Sud General Manager
4 su 5
di un viaggiatore verificato da Nürnberg

Ordentliches Hotel In Flughafennähe

Data di pubblicazione: 15-feb-2017
Pro: Essen und Pool
Posizione: Das Hotel ist in Flughafennähe, in der Nähe des Hotels gab es aber sonst rein gar nichts zu unternehmen.
Das Hotel ist eine nette Insel in Flughafennähe. Als Hotel zum Besuch der Stadt aber eigentlich nicht wirklich geeignet, da Fahrten zu den touristischen Gegeneden unendlich lange dauern. Ich war dort wegen eines Kongresses, der auch in dem Hotel stattfand, also dafür bestens geeignet. Restaurants und Pool sehr gut/schön, auch an den Zimmern gab es nichts auszusetzen.
4 su 5
di un viaggiatore verificato da UK

Not close to beach a little pricy but very popular

Data di pubblicazione: 14-feb-2017
Would recommend the club rooms more expensive but have snacks throughout the day fee soft drinks and beers or shorts included 6-8pm then spirits from 9-10 pm staff excellent checkout takes longer than it should and staff easily distracted when doing so
Commenti Hotel
27-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. We are pleased to hear that we were able to delight you in terms of the culinary experience which has been specially crafted for discerning guests like yourself. We have noted down your feedback with regards to what you have mentioned, kindly be assured that the same has been taken up with utmost seriousness with the respective teams to ensure non-recurrence. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Convenient to Mumbai international airport

Data di pubblicazione: 12-feb-2017
Pro: The lounge area is quite comfortable, whether inside or out by the pool area, with good service for drinks and food.
Contro: The separate fees for internet, airport transportation, etc. should be included in the room fee.
The Leela is a beautiful facility for meetings, lounging in the pool area and for easy access to the airport.
Commenti Hotel
14-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. We are pleased to hear that we were able to delight you in terms of the culinary experience which has been specially crafted for discerning guests like yourself. However, we have noted down your feedback with regards to the internet connection and the airport transfer. Please be assured that we try to further define our offerings based on your suggestions. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Leela stands tall!

Data di pubblicazione: 11-feb-2017
As always Leela doesn't disappoint you. Service at its best. Nice spread of breakfast buffet. Well kept facility. What else you expect as a traveler!
Commenti Hotel
16-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. We are pleased to hear that we were able to delight you in terms of the culinary experience which has been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Barcelona

Our go to choice when transitting in Mumbai

Data di pubblicazione: 4-feb-2017
If you need to spend a night in Mumbai near the airport then this has got to be the number one option. From the moment you arrive everything is just perfect. The staff are friendly and welcoming. The hotel exudes old school luxury and the facilities are first class.
Commenti Hotel
16-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. Your kind appreciation of our associates motivates and encourages us further. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da chandigarh

Good Property

Data di pubblicazione: 29-gen-2017
Pro: Lush green property
Contro: Noisy
Posizione: Nothing much, as it is in the suburb of Mumbai, but choose it as it was near to airport and place of business
It was a pleasant and comfortable stay, very near to airport
Commenti Hotel
14-feb-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da The Villages Fl

Clean relaxing island in the sea of Mumbai

Data di pubblicazione: 7-gen-2017
Sat in the back patio and enjoyed the falling water, drinks and delicious food
Commenti Hotel
27-gen-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. We are pleased to hear that we were able to delight you in terms of the culinary experience which has been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Yours Sincerely, Sameer Sud General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da London

Excellent hotel 5 mins from Airport

Data di pubblicazione: 7-gen-2017
Pro: - Great resort style hotel 5 minutes from airport - No aircraft noise so peaceful - Good value
Contro: - Breakfast was vast but not particularly enjoyable (food was quite cold and underwhelming), though fresh cooked to order omelette was good.
Posizione: airport
I had fairly low expectations as had stayed at the Taj Palace previously but just needed a nice hotel for a night, but was very pleasantly surprised. I'd suggest booking a Royal Club room as the free taxi and food drinks (along with a lovely room) made it a greta option. The hotel is no beauty but the pool area is beautiful and the rooms are great. Didn't eat at any of teh restaurants (other than the beautiful pool bar in the evening) as a bit too corporate for me....
Commenti Hotel
30-gen-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality. We are pleased to hear that we were able to delight you in terms of the culinary experience and in - room which has been specially crafted for discerning guests like yourself. However, we have noted down your feedback with regards to the Breakfast experience. Please be assured that we would further define our offerings based on your suggestions. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. Yours Sincerely, Sameer Sud General Manager
3 su 5
di un viaggiatore verificato da tokyo

Need to work on staff

Data di pubblicazione: 28-dic-2016
Bell staff is humble and experienced ,other staff at reception is worst , terrible horrible lazy impolite
Commenti Hotel
27-gen-2017 di Sameer Sud , Hotel
Dear Guest, Greetings from The Leela Mumbai. We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We sincerely regret the inconvenience caused to you with regards to your experience at our hotel. Kindly be assured that the same has been taken up with utmost seriousness with the respective team to ensure non-recurrence. We would request you to treat this as a one-off incident and not let it mar your overall impression of our brand. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. Yours Sincerely, Sameer Sud General Manager