Hotel LGBTQIA+ a Murcia

“Worst experience ever in a Meliá. They made a big mistake with our reservation (missing one bed) and they did not put any effort to solve the problem. Rather, they tried to blame us for having made a wrong reservation, while we had proofs of our reservation records. They were very unprofessional and rude. We arrived late at night and were forced to share an uncomfortable, medium size bed, as the reservation broker did not find a replacement at that time. The day after they continued blaming...

“Air conditioning didn't work. Internet didn't work. Woke up to bugs on the bed and all over the desk. Got another room for the next day. Air conditioning worked great, still no internet and still bugs. Nowhere near as many but 1 bug is too many. Nice lobby and pool don't do it for me if I have bugs in my room.”

“Hotel is perfect for the budget traveller. Room was very clean, staff were friendly and it's in an ideal location.”

“We really enjoyed our stay and would definitely recommend, firstly the really positive points: Staff were amazing, so helpful and couldn't do enough for you. Lovely pool area, really clean and always sunbeds available. We paid slightly more for a room next to the pool and would really recommend doing this. Food absolutely stunning, we ate breakfast most mornings and the variety and quality of the food was fantastic. We also had lunch and dinner on numerous days and always of a fantastic...

“Excellent location, beautiful property, and affordable. Would like to come back but management communication tools must be used more effectively. Poor communication with reception caused duress and stress during our travel delay, as there was no way to determine if they could hold our room if we checked in late or a day later. I contacted them four times through the Expedia app weeks and days before arriving, and they did not respond at all. Three phone calls to reception went unreturned,...