Hotel vicino a Museo d'armi Rock Island Arsenal - Rock Island

“The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.”

“Clean, spacious room. Appreciated the covered, attached garage, felt safe. ”

“Parking full but easy”

“Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...

“Hotel ecvezoonale pet servizio pilizoa e location”

“Breakfast had good options.”

“Resort fees seem un-necessary.”

“Staff was difficult with whom to communicate. Plumbing needs work. Breakfast was not breakfast. Lobby wasn’t open at time indicated. Beds were comfortable but no blankets. Door bolt wouldn’t work. ”

“Refrigerator not working. In-room safe not working. I wanted to stay in the city center, thinking I could easily walk to some nice restaurants. The area is dying, with many stores and restaurants closed. I ended up ordering a salad at the hotel and ate in my room. I'd stay on the outskirts if I ever pass that way again. ”

“Fine”

“Bathroom floor in our room was not clean. We wiped it with a towel and it came back black. The breakfast was limited. No microwave for oatmeal but they had oatmeal packets. Fruit, waffles, everything else was good. They had eggs and sausage, I didn’t eat any but my husband and daughter did. They were kept in a metal food container but it didn’t have a warmer under it or anyway to keep it warm. The milk was in an unmarked container that was not see through so you couldn’t really tell if it was...

“Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. ”

“Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!”

“Thank you ”

“Room was very clean including the kitchenette totally happy the dishes, pot, pans, and utensils were included. Pillows were a little too soft but other than that everything was fine. ”

“Very clean, hot tub and pool was great. ”

“Clea, comfortable stay!”

“The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!”