Hotel a Naguilian

“Good location but the bathroom is dirty with some molds around the toilet bowl and shower, no hot water.”

“What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...

“Cell phone wifi was good in place of tv. Convenient downtown location”

“I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. ”

“Friendly ”

“Upon check in you have to wait for 15 minutes in the lobby because no one was there to assist you. Each room has it's own owner and therefore you have to wait for someone to help you. The worst part is the checkout. I wasn't advice that we need to wait upstairs for checkout to get my deposit because they have to check the rooms. The communication is so bad. The only thing that is nice is the location which is very accessible to everything. Would I book it again? I would think it twice!!!”

“Room was very clean, staff are friendly, courteous and always available to help.”

“We were happy based on value. It didn't cost much and we didn't expect much. Just an affordable place to stay at a reasonable price. Staff very nice. Breakfast very basic. Rooms basic. I wish they had a fridge in th room and an ice maker in the hotel but now I'm being picky.”

“Staff was been very kind help me with lot of other help there are no any issues thanks”

“Jem was very helpful and pleasant.”

“Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. ”