Hotel a Ndaragwa

“The staff are amazingly helpful, polite and friendly. They made us feel incredibly welcome despite our very late arrival. The waterhole, good and service are great and this has been our experience in Kenya so far. Love the overnight buzzer system which alerts you based on number of buzzes as to which animals have arrived at the waterhole The Ark needs new windows and the shower takes a while to warm up. It is cozy though with the big log fire and the thoughtful provision of hot water bottles...

“They need to work on the service delivery, and how to relay information to their guests. We were a family with kids during new year and ordering food left us frustrated waiting hours for food.”

“Unfortunately we had a very bad experience on Tuesday the 29th May 18. First we had difficult time tracing this place as it's not sign posted from the main road. We finally arrived and packed our car by the gate for ten minutes waiting for the gate door bell to be answered as the gate was not manned. Finally two inexperienced girls came to the gate who had no idea that we were coming so no preparation had been made. We were handed over the phone to speak to the owner of the place who was in...

“Lovely cottage with 3 bedrooms, 2 toilets and huge living room with the fireplace. It is set on amazing location with great views of Kimakia river and tea plantation. Stuff was very polite and helpful, they are available 24h a day. There is also power generator in case of power failure. The road to the property is a bit tricky, especially last kilometer or two. Our overall experiance was great, highly recommended!”