Hotel a New Burj al-’Arab City

“Great room great staff beach is a 1 minute walk”

“Wifi didnt work, otherwise It was fine.”

“Hotel pazzesco con grande piscina e spa. Purtroppo ci sono stata solo una notte ma posso assicurare che è una vera meraviglia. Vicino all’aeroporto. Camera gigante pulita. ”

“The sea view is super fantastic! Location is very convenient in center Alexandria where all important places are within a walking distance or a short ride. Staff are very friendly and respectful. Street noise is a little loud. Overall, Highly recommended hotel. I gave some recommendations to the management team regarding the property to take care off and they promised to do. ”

“Albergo d'epoca, ancora dotato del fascino delle strutture un po' antiche, ma nel contempo ricco di ogni comfort. Personale squisito e pronto, colazione molto buona e varia per ogni gusto.”

“You say it has 14 pools. Has 6 You say speak English and Arabic. No one in the hotel spoke English. Not even the manager. No ATM. I booked for collection from the airport. No one turn up. No one said why they didn’t turn up or said sorry. Not even the manager came to see me. I was the only European person in the hotel. Every other guest was from Egypt. Daily cleaning of the room only done for Egyptian people. I asked for them to make up my room. All he did was change the duvet cover. No clean...

“Overall Property was great value for the money.”

“The room was clean and comfortable. House keeping were so nice especially Suzanne. Reception was terrible, don’t have the basic of hospitality and how to be welcoming or of help with situations. In general, if you want to be around old down town and see the real Alexnadria, you can benefit from the location but rather than that, it is not the best place to enjoy a good, comfy and quiet stay. ”

“Una struttura posizionata in una vietta del centro silenziosa, tra 2 chiede, chiedere camera con vista su chiesa. Camera spaziosa e ben arredata.”

“I wish I could give this place minus. Avoid if u are traveling alone or generally are a woman. Or if u are a breathing human being. The receptionist came to my room by false pretense there was water problem at 23:00 and made advances. I asked him to leave, he said sorry but it was too late. I was shocked and pissed. Packed my things and left the hotel the morning after. Contacted hotels,com to complain,and now the person says i was the one making advances. Unbelievable, i guess as a woman i...

“Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature ”

“Spacious modern humble”

“L'hotel è posizionato benissimo sul lungo mare.In un magnifico palazzo storico. Hanno molto personale gentile che si prende cura di te.La colazione è buona e varia. Il letto è comodo.Note negative: l'edificio avrebbe bisogno di un restauro poiché ad esempio la tappezzeria è vecchia andrebbe tolta o sostituita e le finestre lasciano passare il continuo strombazzare dei clacson.”

“Le staf una ragazza rasesta”

“El personal del hotel no esta calificado muy grosero y zero profesionalismo ”

“I have never received such a kind and warm attention from the employees. The last day, my flight was late at night. They saw me waiting in the lobby. Very tired after a day of work. They invited me to rest in a room until leaving for the airport. Never happened to me to be offered this without asking .... !!!”