Hotel con piscina a New Town

"Posizione eccellente, atmosfera magica, concierge e staff molto cordiali e professionali. "

"Beautiful and cosy place just few steps away from the center. The atmosphere is exactly what you are expecting from a Scottish Hotel. Unfortunately for 2nights we had some problems with the heating and the noise the radiator was making. After the first night, when I showed the reception our concern, they told us that someone would have fixed it. None did. After the second night, at the check out I expressed again our concern and disappointment. The person at the desk checked what was not done. And he offered us a free break to apologise. If it wasn’t for this kind man, I would have given them 2* and not 4*. "

"Non è un 4 stelle almeno non lo dimostra affatto. La pulizia e’ scadente, le camere non vengono sistemate a dovere, gli asciugamani non vengono cambiato così come le lenzuola. Francamente non capisco perché abbia un costo così elevato. Non ci andrò più. "