Thank you for taking the time to leave a review! We're delighted to hear that you found our location to be very central. Your feedback is invaluable to us as we continually strive to improve our guests' experience. If there's anything specific you feel we could enhance to better meet your expectations and earn a higher rating next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for an even better stay!

I'm truly sorry to hear about your disappointing experience. Your feedback is valuable to us as it helps us identify areas for improvement. Rest assured, we take your concerns seriously and will address them promptly. We strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations this time. Please know that we are actively working to rectify the issues you've mentioned, including improving cleanliness, addressing the temperature control in the rooms, and ensuring better communication channels for guest concerns. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. If you're willing, we would love the chance to make it up to you on your next visit. Thank you for bringing these matters to our attention.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you encountered during your recent stay. It's disheartening to hear that your expectations were not met, and we regret any inconvenience caused by the condition of your rooms and the state of our facilities.Please rest assured that we take your comments seriously and are addressing them with our team immediately. We understand the importance of cleanliness and maintenance, especially during a renovation, and we are committed to ensuring that all areas of our hotel meet the highest standards of quality and comfort for our guests.Your concerns regarding the elevators have also been noted, and we are working diligently to address any issues to ensure the safety and peace of mind of our guests.We truly value your feedback as it helps us to continually improve and provide the best possible experience for our guests. We hope that you will consider giving us another opportunity to exceed your expectations in the future.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon.

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our family room spacious and accommodating for your needs. We understand the importance of having enough space to spread out comfortably, especially when traveling with family.We sincerely apologize for the inconvenience caused by the noise from the elevators during your stay. Please know that we are continuously working to address any maintenance issues promptly to ensure our guests have a peaceful experience. Your comments regarding the wash cloths have been duly noted, and we'll make sure to address this with our housekeeping team to ensure it doesn't happen again in the future.We truly appreciate your valuable feedback as it helps us improve and enhance the experience for all our guests. We hope to have the opportunity to welcome you back again soon and provide you with an even better stay. If there's anything else we can do to make your next visit more enjoyable, please don't hesitate to let us know. Safe travels!

Thank you for your feedback.

Thank you for taking the time to share your feedback with us. We truly value your input as it helps us identify areas where we can improve to better serve our guests. While we're delighted to hear that you found our location competitive and appreciated the quiet atmosphere, we regret to learn about the challenges you encountered during your stay.Rest assured, your concerns regarding the room amenities and facilities have been duly noted, and we are actively working to address them to enhance the overall guest experience. Your feedback regarding the bathroom and elevator speed will be shared with our maintenance team for immediate attention.Regarding the absence of a desk and chair in the room, we understand the importance of providing a comfortable workspace for our guests and will explore ways to accommodate this in our room design.We're pleased to know that you found our rates competitive for the area and enjoyed the oversized TV, although we apologize for any inconvenience caused by the absence of a TV guide. We will look into adding this feature for added convenience.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out to our team directly.

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and that you found everything to be "good." Providing exceptional service and ensuring our customers leave satisfied are our top priorities, so it's incredibly rewarding to know that we hit the mark with you.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your family enjoyed their stay and found our accommodations suitable for your needs. It's wonderful to know that the bunk beds provided a comfortable arrangement for your teens, and that you all appreciated the rare treat of a queen bed in NYC. We're delighted that our central location allowed you to easily explore the city, from iconic landmarks to delicious dining options nearby.Your feedback regarding our housekeeping and bell station services is greatly appreciated, and we're glad to hear that you found our staff to be accommodating. We understand your concerns about the elevators and the need for room refreshments, and we want to assure you that we're actively working on improvements to enhance the overall guest experience.We're committed to maintaining approachable prices while continuously striving to elevate our facilities. We can't wait to welcome you back on your next visit to the city! If there's anything specific you'd like us to address for your next stay, please don't hesitate to reach out. Safe travels, and we look forward to hosting you again soon!

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Your input is invaluable, and we're committed to addressing the issues you've raised to ensure a better experience for all our customers. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future.

Thank you for taking the time to share your thoughts with us. We sincerely appreciate all feedback, as it helps us to continuously improve our services and offerings.We're truly sorry to hear that your recent experience with us didn't meet your expectations. Providing a consistent and enjoyable experience for all our guests is of utmost importance to us, and it's disheartening to learn that we fell short on this occasion.We understand the importance of transparency and ensuring that our guests receive what they expect. Please know that we take your feedback seriously, and we will be looking into the discrepancies you've mentioned to ensure that such issues are addressed promptly.Despite this setback, we hope you'll consider giving us another chance in the future. We're committed to regaining your trust and providing you with the exceptional experience that you rightfully deserve.If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to make things right.Thank you once again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and exceed your expectations in the future

Thank you for sharing your feedback with us, although we're truly sorry to hear about your disappointing experience during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations on several fronts.We sincerely apologize for any confusion regarding the room type you booked and the discrepancy between the description and the actual accommodation provided. Rest assured, we are actively reviewing our booking descriptions to ensure accuracy and clarity for all our guests.Additionally, it's disheartening to learn about the issues you encountered with our facilities and services. Please know that your concerns have been brought to the attention of our management team, and we are taking immediate steps to address and rectify these shortcomings to prevent similar occurrences in the future.We understand the frustration you experienced with the surcharge and the lack of support from Expedia, and we deeply regret any inconvenience this may have caused you. We will be reviewing our communication channels with third-party booking platforms to ensure smoother resolution processes for our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we genuinely appreciate you bringing these matters to our attention. We hope that you will consider giving us another opportunity to exceed your expectations and provide you with the exceptional experience that we strive to deliver to all our guests.If you would like to discuss your concerns further or if there is anything else we can do to assist you, please do not hesitate to reach out to our guest relations team directly.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for taking the time to leave feedback! We appreciate your honesty and perspective. We're always striving to improve and your insights are invaluable to us. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to exceed your expectations in the future!

Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you experienced during your recent stay. Your satisfaction is our top priority, and we're genuinely sorry that you encountered issues with the hot water. Rest assured, we have addressed this matter with our maintenance team immediately to ensure such occurrences are promptly resolved.We appreciate your understanding and patience in this matter. We would love to have another opportunity to provide you with the exceptional experience we strive for. Should your travels bring you back to our area, please don't hesitate to reach out directly, and we'll ensure your next stay is flawless.

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic time during your stay with us. Being close to attractions like Times Square and Macy's is definitely a plus, and we're delighted that our location made your experience even more enjoyable. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Thank you for taking the time to share your feedback with us. We truly appreciate your honest review. While we're sorry to hear that the size of the rooms didn't fully meet your expectations and that renovations are needed, we're glad to know that you found value in the price you paid. Your insights are incredibly valuable to us as we continuously strive to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything specific you'd like to share with us regarding your experience, please don't hesitate to reach out. Thank you again for choosing us for your accommodation needs.

Hey Kimmika, thank you so much for taking the time to leave such a kind review!

Thanks for supporting our business and being such a loyal customer

Thank you for your feedback.

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better in the future. Don't hesitate to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better in the future. Don't hesitate to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Thank you for taking the time to leave us feedback. We truly appreciate your honesty as it helps us identify areas where we can improve. We sincerely apologize for the inconveniences you experienced during your stay. Rest assured, your concerns have been addressed with our team to ensure that such issues are promptly rectified. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations on this occasion. Please know that your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve. If there's anything else we can do to make it up to you, please don't hesitate to let us know. Thank you once again for bringing these matters to our attention.

We appreciate you taking the time to share your feedback with us. While we're glad to hear from you, we're sorry to learn that your experience fell short of expectations. We strive to provide exceptional service and experiences for all our customers, and your feedback is invaluable in helping us improve. If you're open to it, we'd love to hear more about your specific concerns so we can address them and ensure a better experience for you in the future. Please don't hesitate to reach out to us directly. Thank you again for your feedback and for choosing us.

We're genuinely sorry to hear about your disappointing experience during your recent visit. Your feedback is incredibly important to us as it helps us identify areas where we can improve. Rest assured, we take your concerns seriously and are committed to addressing them promptly. We strive to provide a welcoming and comfortable environment for all our guests, and it's disheartening to learn that we fell short of your expectations in several aspects. We'll be reviewing our policies and procedures to ensure transparency regarding any fees, and we'll also be conducting a thorough inspection of our facilities to ensure cleanliness and maintenance standards are met. Additionally, we'll be providing additional training to our staff to ensure all guests receive the courteous and respectful service they deserve. Your feedback serves as a valuable reminder of the importance of continuous improvement, and we sincerely appreciate your candor. We hope you'll consider giving us another chance to provide you with the exceptional experience we strive for. Please don't hesitate to reach out to us directly if there's anything further we can do to address your concerns. Thank you for taking the time to share your feedback with us.

Thank you for taking the time to leave feedback on your recent experience. We appreciate your honesty and value your input. We're constantly striving to improve, and your feedback helps us do just that. If there's anything specific you think we could do better to earn that extra star next time, please don't hesitate to let us know. We're here to ensure every visit exceeds your expectations. Looking forward to serving you again soon!

Thank you for taking the time to share your feedback with us. We truly value your input and are grateful for the opportunity to address your concerns.We're delighted to hear that you found our location convenient, and we apologize for any inconveniences you experienced during your stay regarding the maintenance issues in your room and the untended laundry in the hallway. Please know that your comments have been brought to the attention of our maintenance and housekeeping teams to ensure that necessary improvements are made promptly.We strive to provide each guest with a comfortable and enjoyable experience, and your feedback helps us identify areas where we can enhance our services. We hope that despite the challenges you encountered, you were still able to find moments of relaxation and enjoyment during your time with us.Should your travels bring you back to the area, we would be honored to have another opportunity to exceed your expectations and provide you with a seamless stay. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.

Thank you for taking the time to share your feedback with us! We appreciate your honest review and are glad to hear that you found value in your experience. Your insights are invaluable as we continuously strive to improve and provide even better service in the future. We hope to have the opportunity to exceed your expectations on your next visit!

Thank you for your feedback. We're sorry to hear your experience didn't meet expectations. Your input is valuable to us as we continuously strive to improve. Please feel free to share any specific suggestions you may have. We hope to exceed your expectations in the future.

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our location excellent and that our newly renovated room met your expectations. We understand the importance of those small details, like having a coffee maker and daily replenishment of coffee, to enhance your stay. It's fantastic to know that you had everything you needed. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic stay!

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found our location convenient and our pricing reasonable. Providing our guests with a comfortable and accessible experience is always our top priority. If there's anything else we can do to enhance your next visit and turn that 4 into a 5, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you for taking the time to share your feedback with us. We appreciate your detailed review. We're thrilled to hear that you enjoyed our prime location in Times Square. It's certainly one of the highlights of staying with us.Regarding your concerns about the front doors and the need for a fresh coat of paint, please accept our sincere apologies for any inconvenience caused. Rest assured, we take your comments seriously and will address these issues promptly to ensure a more comfortable and pleasant experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing to stay with us.

Thank you for your amazing 5/5 review! We're thrilled you had a fantastic experience with us. Your support means everything, and we can't wait to serve you again soon!

ご経験を共有していただき、誠にありがとうございます。 当ホテルの立地が便利であること、またブロードウェイ、カーネギー ホール、MET、地下鉄の駅に近いことを高く評価していただいたことを嬉しく思います。 私たちはお客様に快適で楽しいご滞在を提供するよう努めており、全体的に良い印象を持ったことを嬉しく思います。エアコンの温度や騒音につきましては、ご不便をお掛けし誠に申し訳ございませんでした。 あなたのフィードバックは私たちにとって貴重であり、将来のゲストのためのサービスと施設を改善するために必ず考慮させていただきます。遅い到着にもかかわらず、スタッフが素晴らしいサービスを提供してくれたと聞いてとてもうれしく思います。 私たちは、お客様がご滞在中に歓迎され、十分な配慮を感じていただけるよう、チームの献身的に取り組んでいることを誇りに思っています。またのご滞在をお待ちしております。 次回のエクスペリエンスを向上させるために何か具体的なことがございましたら、遠慮なくお知らせください。 またのご宿泊を心よりお待ち申し上げております。

Dear Michael,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable to us as we strive to continually improve our services.Rest assured, we have addressed your concerns with our housekeeping team to ensure that all guests receive the exceptional service they deserve. Additionally, we have promptly addressed the maintenance issues you mentioned, including the window, air conditioner, shower, and lobby light, to prevent similar occurrences in the future.We appreciate your kind words about our hotel's location and hope that despite the challenges you encountered, you were able to enjoy your time in our city. We would love the opportunity to welcome you back and provide you with the outstanding experience that we are known for.Thank you again for choosing to stay with us, and we look forward to the opportunity to exceed your expectations in the future.Warm regards,

Thank you for taking the time to leave feedback on your experience with us, even though it was rated 2/5. We genuinely appreciate hearing from our customers, as it helps us understand areas where we can improve and better meet your expectations. We're committed to providing exceptional service and experiences, and your input is invaluable in that process. If there are specific aspects of your visit that you believe we could enhance or address, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future. Thank you again for your feedback and for choosing us.

Hey Ale, thank you so much for taking the time to leave such a kind review! We can't wait to see you and meet your family when you return to the Gallivant.