Data di pubblicazione: 25-apr-2016
This hotel had a nice feel and modern amenities. The whole thing was completely ruined by the air conditioner, which we had on because it was warm outside. The A/C made a terrible racket all night. Also, street lights were pouring in through our window, and there were no blinds to shut it out. A real "night" mare for these reasons. Would never stay again. A lot of the motels in Newton Mass. are very funky, so watch out when staying in this area.
8-mag-2016 di Naomi , Hotel
Thank you for taking the time to post your feedback. As difficult as it is to hear the multiple issues you faced, we will use your comments as a platform to improve. I am very sorry that we did not meet your expectations. We always strive to provide the best possible experience for our guest. Through your feedback we can and we learn from our mistakes to ensure they do not continue. We hope to have another opportunity to better serve you! Have a Great day!
Naomi Saint Germain
Hotel Indigo Staff