Valutazioni basate su 1.163 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
83% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,2 Servizio e personale
4,1 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
2 su 5
di un viaggiatore verificato

Inoperable lock, clogged shower

Data di pubblicazione: 6-dic-2016
Pro: Location
Contro: See comments. Management is lacking.
Posizione: Short walk to nearby college and Knotty Pine breakfast cafe. Pretty area.
We used this hotel upon the recommendation of a friend and due to it's proximity to their home. Upon checking in, the lock on our room was dead and it took facilities 20 minutes to repair it and change the batteries. Upon entering, the room was very small (king bed) with no refrigerator ($15 upcharge). That evening my wife got in the shower to find that the drain was totally clogged. Again, facilities was sent up and attempted for an hour to unclog the obstruction. They were unsuccessful. Instead of a manager coming to our room to resolve the situation, I told the bellman that we wanted to switch to the room across the hall. He agreed and I transferred our clothes and belongings. The next day upon checkout when they inquired about our stay, they were unaware about the shower issue. When I brought it to their attendtion, he credited $32 in bar fees which he said was our "dinner." I assumed it was the $125 we spend for dinner there but only found out 2 days later that they credited the drinks only. On a positive note, the facilities people were nice and worked diligently to resolve my issues. The restaurant manager was also very friendly and helpful at brunch. However, this does not make up for the other issues and poor management. My recommendation is to avoid this hotel.
5 su 5
di un viaggiatore verificato

Nice

Data di pubblicazione: 29-nov-2016
nice and quick check in experience it was a great location easy to get to and right off the highway
4 su 5
di un viaggiatore verificato da Stamford, CT

Very convenient hotel in Newton

Data di pubblicazione: 28-nov-2016
Pro: The location near Route 128 and the Mass Pike is great. The rooms are clean and updated. Good bar/restaurant on-site if you want to stay put.
Posizione: Great location near the MBTA trains and major highways. And less than 2 miles to the village of Auburndale where you can find coffee shops, stores...
The Indigo hotel in Newton is perfect for travelers looking for a hotel that is perfectly located near many major highways and the Green Line MBTA. We stayed for 3 nights over the Thanksgiving holiday. The rooms are small, but they're set up nicely so you don't necessarily feel cramped.
4 su 5
di un viaggiatore verificato da US

Data di pubblicazione: 28-nov-2016
Contro: A SMALL REFRIGERATOR SHOULD BE PART OF THE STANDARD ROOM.
NICE ROOM. COMFORTABLE AND WELL LIT. CONVENIENT LOCATION TO ROADS AND MASS TRANSIT. A SMALL REFRIGERATOR SHOULD BE INCLUDED AT NO EXTRA FEE
5 su 5
di un viaggiatore verificato da US

NIce hotel, conveniently located

Data di pubblicazione: 27-nov-2016
Pro: Quiet, nice decor, modern rooms, friendly staff
Contro: Breakfast was great, however, the service was slow and limited waitstaff made it difficult to get their attention
NIce hotel, conveniently located. Easy access to 128 and Pike. Quick check-in.
4 su 5
di un viaggiatore verificato da US

Decent hotel, but not meriting 4 stars

Data di pubblicazione: 26-nov-2016
Pro: The location was good in that was right off of the freeway in a seemingly nice peripheral suburban neighborhood. Room was also left clean upon check
Contro: Heating/cooling system was very loud. The shower door would not close completely, thus had some water leakage. Toilet very slow flush.
The hotel was conveniently located off of a freeway. The hotel had an excellent restaurant, and adequate parking. The adjoining rooms lead to hearing conversations/noise from occupants of room next door (very irritating). Also, the room was showing some wear in context of the shower door not closing completely, toilets flushing very slowly, & heating/cooling unit being very loud. The room was clean, but the aformentioned equipment could use some fixes. The staff seemed very nice, although when checking out, the young Man at the front desk did not ask how the stay was, which was odd. Overall, was a decent hotel, but would not stay again.
4 su 5
di un viaggiatore verificato da Osaka

Data di pubblicazione: 25-nov-2016
It was nice hotel. The staffs are very kind and friendly, and also the room is clean. But it was far from downtown. If you take a taxi to the hotel from downtown, it's gonna be expensive.
5 su 5
di un viaggiatore verificato da US

Pleasant staff. Very helpful!

Data di pubblicazione: 7-nov-2016
Pro: Dog friendly and didn't charge exorbitant pet fees like some other brands. Room was spacious. Overall a great experience!
Contro: Nothing. Hotel was great. Review tells me I need to add more but there was nothing wrong with it.
Posizione: Near the highway. Easy access to 90 and 95.
Commenti Hotel
18-nov-2016 di Jim, Hotel
Jill, Thank you for choosing our Hotel Indigo and for sharing your feedback. We are thrilled that you enjoyed your stay experience. Sincerely,
4 su 5
di un viaggiatore verificato

Awesome vibe!

Data di pubblicazione: 6-nov-2016
Posizione: Extremely close to BC and all the college activities for families!
I've stayed here four times. This was the first time my room was on the front of the hotel. Much preferred an odd numbered room.
Commenti Hotel
18-nov-2016 di Jim, Hotel
Anonymous, Thank you for being a repeat customer. We love being Awesome and providing an inspirational stay experience!
3 su 5
di un viaggiatore verificato da US

Good place for overnight

Data di pubblicazione: 31-ott-2016
The location was good, as I had to go into Boston, and hotel has free parking and the T is walkable, which is a plus. Most of parking lot is somewhat difficult to use due to pillars every two tight spaces. Had to maneuver around to fit into space, very unusual for me. Son (fairly new driver) managed to scrape his Honda Fit. Fortunately, some further out parking spaces on the bottom level did not have pillars fencing them in. Wifi worked well, but password stopped working late Saturday night. Bed was too soft for my taste, did not sleep well. The room was a bit dusty. Marble floor of shower was a bit slippery when wet, no grab bars, which might be important to some. Staff were good, checked in and out quickly. Overall a good value for the money!
Commenti Hotel
18-nov-2016 di j, Hotel
Steven, Thank for sharing feedback with us and for giving the Hotel Indigo Newton the opportunity to serve you and your family. We appreciate your comments and concerns. Sincerely,