Incomplete information on hotel website
Data di pubblicazione: 25-mag-2017
Hotel website promotes swimming pool plus local shuttles within area. Unfortunately for me, I took these seriously, thinking that the pool would be available to me and that the shuttles would be convenient to my needs. Well, A, the pool was not open - apparently is open only seasonally? If a hotel is going to promote its pool, but the pool is not generally open during months you would think it would be (May), they should specify that it's only open during summer (or specify when). Also, for such a pricey hotel, I assumed it would be a heated pool that one could enjoy on somewhat cooler days. I don' t mean hot, but just heated enough to take the chill off when you do your laps.
B) the shuttle service was available only on weekdays and only until 6 pm. As I specifically chose this hotel because of its proximity to family in the area, I assumed I would not need a car, as I could call for the shuttle on the weekend or evening (after dinner). So these were two disappointing amenities.
Also, the restaurant did not serve lunch, so that was also disappointing.
Also, the hotel is pet friendly which is fine, but the guests in a room adjacent to mine decided to leave their dog locked in their room for hours. Its barking woke me up early (7 am) and went on for at least 2-3 hours. Housekeeping left a voice message for the guests, but that did not seem to have any effect. (Sure felt bad for the dog as well as me!)