Cottage a Normal

“Clean room Individual ac control Pool out of order Friendly staff ”

“I had the worst experience at this hotel. Upon arrival, the receptionist was rude. The pool was ice cold. The first room she gave us was dirty. Beds unmade and all. Second room smelled like mold. Third room appeared clean. Once I pulled back the sheets, there was black hair all throughout them, on both beds. One comforter had blood on it. I had to go down to the front desk and ask for new bedding and remake our beds. The TV didn’t work. There was no conditioner in the shower. The list goes on...

“Clean, quiet, and always comfortable. Friendly staff, and the check-in was delightful. I felt Welcome.”

“Breakfast was great and hot tub!”

“Good breakfast variety & noise was never an issue”

“the hotel was well-equipped, clean, and the staff was pleasant to deal with.”