Hotel vicino a Northfield Park - Cleveland

“Rooms were clean, lots of parking available, staff was friendly”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. ...

“Nice big and clean room. Morning breakfast very good.”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“Breakfast was great. Damned coffee machines dont work for me in the rooms. Just put regular coffee macine in rooms.”

“Honest and respectful staff, so nice to have a comfortable & convenient stay' Thank you so much'”

“Great!”

“Checking in was smooth and easy ”

“Everything was great except the breakfast was lacking.”

“It was the cheapest place to stay in the area; but next time I’ll pay extra to have a cleaner place. ”

“The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small.”

“Floors were sticky in hallway amd elevator. Rooms were run down could definitely use some updates. ”

“Amazing suites ... Very good for a holiday stay”

“This hotel is marketed as up class and swanky. We were put in a room that was pretty much a humid basement (with a dehumidifier to boot!) right next to the pool and an exit door. Other than hearing the neighboring rooms conversation thanks to the paper thin walls we were accosted by the constant opening and closing of the exit door at all hours. Especially in the early morning by the house keeper and the relentless foot traffic of a wedding. The vibe is cute but it’s an average at best hotel...

“It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else.”

“Drinks 5-7pm Great Breakfast Ample space”

“Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again.”