Dear James,Thank you for the great review and for staying with us!Safe travels always,

Thank you

Thank you

We like to Apologize for our room not being up to our Standards. Make sure to pass the information to our Departments heads.

Dear Geoffrey,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ocala.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.

Hi Michael,Thanks, you so much for staying and we are delighted you enjoyed your stay with us!Wishing you safe travels always,

Thank you

Hi Beth,Thank you for staying with us and for your feedback on your stay with us. I apologize for the concerns and rest assured these concerns will be addressed with our hotels leadership teams. Thank you again for sharing your recent experience with us and we wish you safe travels always.

Thank you

Thank you

Thank you & Happy Holidays

We would agree on the upgrades we are in to have a full Renovations in 2026. We are looking forward to the new look. Glad overall your stay went well. Happy Holidays.

Greetings Priscilla,Thank you so very much for the 10 out of 10 score!We are delighted that you enjoyed your stay and wish you safe travels always.

Thank you & Safe Travels

We appreciate your feedback Mr. John and hope to see you again in a future reservation. Please let us know if we can do anything for you. I will forward your reply and share with my management team.Stay safe.

Dear Lashondra,Thank you very much for your excellent feedback and we are so glad you enjoyed your stay with us!

Dear Leigh,Thank you for taking the time to share your thoughts regarding your concerns during your stay. We apologize that your stay with us was not as it should have been. We appreciate you bringing it to our attention. We will share your message appropriately within the management team.

Dear Shajava,,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ocala.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Sincerely,

Apologize, for the missed items in the room Been happy to taken care of it during your stay. Appreciate the Staff being great during your stay.

Dear Debra,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ocala.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn.

Thank you

Always a Pleasure to hear great comments about our staff

We would like to Apologize for your staying not being a Marriott Standards & sorry we didn't have the chance to make it right during your visit with us. Hope that your future stays will be better.

It was our pleasure to accommodate you Ms. Shana and glad to hear that your stay with us was very wonderful, I will forward your compliments to our management staff and we look forward to seeing you in upcoming stays, and you stay safe and safe travels.

Thank you Ms. Alissa for the compliments I will pass them along to our Management and we look forward to seeing you again, safe travels.

Dear Zaneta,We are delighted that you had a great stay with us!Many thanks for giving us a 10 out of 10!Wishing you safe travels always,

Dear Tara,Thank you for your feedback. We apologize that your stay with us was not a perfect stay. I have shared your concerns with the hotels housekeeping team. Once again, we thank you for staying with us and for your valuable feedback.

Dear Thomas,We thank you for your excellent scoring on your recent stay with us! We are delighted you enjoyed your stay and wish you safe travels always..

Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

Dear Lindsey,Thank you for bringing this matter up to our attention again. The concerns with the associate you are speaking about has been handled and addressed by the company. Thank you for your valued feedback.

Thank you :)

Thank you

Thank you

Thank you

Thank you

Dear Margaret,Thank you for choosing to stay at the Residence Inn Ocala. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent your concerns from occurring in the future. Thank you once again for sharing this information with us.

Dear Alexandra,I will be reaching out to you on your billing, I believe I have an explanation on your billing for you.Talk soon,

Thank you so much Enjoy rest of your year.

Sorry that your stay was not up to par as it should have been do hope that if you visit again in the near future your stay will be better and rewarding.

Dear Geraldine,Thank you for taking the time to share your valuable feedback. I am the Front Office Manager at the Residence Inn Ocala. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described is not characteristic of the level of service our associates strive to provide. We will share this feedback with the appropriate leadership team to ensure this does not occur in the future. Thank you again for sharing this information with us.Warmest regards,

Thank you very much & have a great rest of the year.

Dear Shawn, Thank you for taking the time to share your recent experience at our hotel. Receiving a warm and friendly welcome during your visit to sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you arrived at Residence Inn Ocala.In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel teams in order to improve our so they can embrace this as a teachable moment. Thank you for being a valued guest and we hope to welcome you again whenever your travels bring you back to Ocala.

Happy Holidays Alicia!Thank you for your kind words about your recent stay with us. I will be sure to share them with the team.

Dear Michelle, We recognize your time is valuable and appreciate the feedback you have provided to us on your recent stay.Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Residence Inn Ocala, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Ocala!

Hi again Cynthia and Warren!Thanks a bunch for this wonderful review and we truly home to see you both again should your plans lead you back to Ocala.Warmest regards,

Dear Kimberly Ball,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of Kimberly is an isolated issue. I hope you choose to stay with us again, whenever your travels bring you back to the area.