Hotel vicino a Old Hickory Mall - Jackson

“Room was ok but pillows were horrible, all were soft and when we requested a slightly firmer we were told all are exactly the same. No one said a word to us in the morning despite seeing several staff members in both the breakfast area and as we were leaving.”

“Very nice property easy to get too”

“A brand new hotel that opened in February 2026! Just simply brilliant with great staff and great food! The only thing I would recommend changing are the shower heads. The water flow is not very strong!”

“Everyone was very friendly and the property was very well cared for.”

“I’ll definitely come back”

“The person at the desk was rude to me when I approached her about my key not working. I told her the issue and she snapped back at me, “relax!” Then another male employee came to the desk and asked to see the key. When he looked at it, he threw it across the lobby, telling the desk clerk not to use that key. I found this entire episode very strange. I avoided speaking to the desk clerk during the remainder of our stay.”

“My daughter, who is 18, arrived before me and was not allowed to check in. The policy is 21 to check in though. The hotel did refund our stay amount.”

“Very good hotel. Clean, excellent breakfast. Friendly accommodating staff! Highly recommend this hotel”

“Nice property. Very good location”

“Good”

“Got in around 9-10pm, everything felt damp. Cranked the a/c, but even the sheets felt damp. In the morning the power went out because i guess they were woking on something?… the desk guy seemed friendly but because the power was out there was no breakfast. Went to the waffle house right there, the power did return just before we were leaving. I should’ve asked for a refund but needed to get going… i hope that was just bad timing but we were there just for some sleep and that was not comfortable…”

“Property is under construction so amenities we closed- no pool, ice machine or breakfast. When I booked I realized the pool would probably be closed but the other 2 caught me by surprise. The towels were stained, the carpet was so dirty in our room that it was sticky and there was a dirty napkin in our bed. Our neighbors were homeless with their shopping carts in the hallway and someone had recently smoked Marijuana in the elevator. The staff was friendly and doing their best under the...

“ok, for a 2 day travel. not enough parking in the front of the building. Good position if you work in jackson.”

“No clean rooms”