Valutazioni basate su 293 recensioni verificate

4,3 su 5
84% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
2 su 5
di un viaggiatore verificato da New York

Room Smelled Terrible - No Help

Data di pubblicazione: 7-gen-2018
From the moment we’ve arrived we noticed a very strong fried smell in our room. We’ve complained repeatedly, however besides empty promises to move us to a different room and a $75 credit toward a 5 nights stay, the room change never happened. All we’ve got is excuses and in some cases they even avoided us by not following up with a phone call.
Commenti Hotel
10-gen-2018 di Eileen, Hotel
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels. Peter M. Merrill General Manager HGV Orlando Resorts
5 su 5
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 5-gen-2018
Very clean nice staff Modern. The beds are extremely comfortable with pillow top.
5 su 5
per Tutti
di un viaggiatore verificato da pittsburgh, pa

Beautiful hotel, great staff, great location

Data di pubblicazione: 30-dic-2017
Enjoyed everything, thank you! Service was excellent. Staff were pleasant and competent. Room was beautiful
5 su 5
di Breanna

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 20-nov-2017 su Hotels
5 su 5
di Peter

The real deal, this is the kind of hotel am use to

Data di pubblicazione: 19-nov-2017 su Hotels
Amazing the best hotel in Orlando
5 su 5
di Neil

A lovely hotel in the heart of things!

Data di pubblicazione: 15-nov-2017 su Hotels
We had a last-minute business trip to Orlando and since we drove from Naples, we decided to stay overnight and return home fresh in the morning. The hotel and room were lovely, the valet and front desk people were very helpful, and we would definitely stay there again!
5 su 5
di Erwin

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 12-nov-2017 su Hotels
3 su 5
di John

Not bad, not great.

Data di pubblicazione: 3-nov-2017 su Hotels
The good: Room was very large, very clean, had a nice TV set-up, fridge, and microwave. Also, it had a nice big pool. The bad: The hotel is pretty large, and the place felt a bit frantic at times. The surrounding area is pretty sterile, fine if you are here for a conference (I was), but probably not great if you are vacationing. The ugly: There is a $25 'convenience' fee (or whatever they call it) on top of the booking free, which is odd at best.
Commenti Hotel
14-nov-2017 di Peter, Hotel
Thank you for your feedback. Peter M. Merrill General Manager HGV Orlando Resorts
4 su 5
di David

Great place, next time will take the family

Data di pubblicazione: 1-nov-2017 su Hotels
Great room. Really large with lots of space. Good bed, good AC, quiet. A long walk to restaurants, but hotel restaurant was good. On a business trip so did not take advantage of the resort aspects.
4 su 5
di Robert

Hidden extra charges.

Data di pubblicazione: 30-ott-2017 su Hotels
Very clean all around, comfortable bed, HUGE t.v., in room fridge, and great location for access to the parks and attractions. ASK ABOUT THE RESORT FEE AND PARKING CHARGE before you make up your mind.