Valutazioni basate su 113 recensioni verificate

4,2 su 5
77% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,5 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato da NC

Very near the convention center, but not much else

Data di pubblicazione: 18-gen-2017
Pro: Nice rooms, very quiet.
Contro: Furnishings and doors could use some attention.
Posizione: See above.
Good experience, but had to drive 10 mi. To get to Disney parks. Hotel staff was very helpful and accommodating.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da New York

Time share/hotel

Data di pubblicazione: 16-gen-2017
Pro: Rooms were very nice
Contro: Get rid of resort fees
Posizione: restaurants; close to international drive
Condo was well appointed, Hilton quality , room was very nice with state of the art bathroom. Beds were comfortable but there is not much amenities except a pool and gym. We were charge a resort fee of 25$ but since it rained we weren't able to use any amenities.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Miami

Well located, neat and clean!

Data di pubblicazione: 9-gen-2017
Pro: Location. Like a brand new hotel. Easy access to anywhere.
Spacious room, newly remodeled, clean and very well located.
2 su 5
di un viaggiatore verificato da jacksonville florida

extra charge

Data di pubblicazione: 29-dic-2016
soon you get there you need to paid $ 18,00 for parking and $ 25,00 dollar for internet and movies with not said when to due the reservation , i guest is not right they hide the extra cost , also when i was booking i ask for breakfast include but when i call in the morning they said the is down in the restaurant , but is not free ,, again extra charge for breakfast when in the reservation said breakfast include , overall they is not good for the extra charges
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da CT

Great staff! Very Friendly and eager to help you.

Data di pubblicazione: 8-nov-2016
Posizione: Sits back away from all the traffic and noise. But you can still get to places in just a few minute drive.
Very nice! Very clean! Comfortable bed! Great views of the Balcony! I did not have time to try out the lovey pool or hot water whirlpool. Or Gym. All looks great!
Commenti Hotel
16-nov-2016 di Eileen, Hotel
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
1 su 5
di un viaggiatore verificato da US

Hotel under renovation. Jackhammers on floor above

Data di pubblicazione: 26-ott-2016
Pro: Pool and proximity to convention center
Contro: Noise was deafening
Should be ok after January 2017 renovations end.b nm mkjk.
Commenti Hotel
28-ott-2016 di Eileen, Hotel
Thank you for your feedback. We hope you'll return to see our finished product. Peter M. Merrill General Manager HGV Orlando Resorts
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Highlands Ranch, USA

Plush comfort and tons of amenities

Data di pubblicazione: 19-ott-2016
Pro: Loved the proximity, amenities, staff, spacious room and shower as well as the free parking
Posizione: Convention Center, Shopping, Restaurants, Night Life, Disney World
I waited waaaay to long to book a hotel for an event in Orlando and boy and I glad. The rest of my work team booked in a hotel that was full by the time I tried so I resorted to Expedia to help find me find another option. I booked 5 days at the Las Palmeras and I'm not kidding, it was some of the best night's sleep I've had in years. Plush comfy beds, spacious rooms with walk out patios, gorgeous pool/spa area and free parking for guests. The staff was on point, very helpful and always in a good mood. I would recommend this hotel to ANYONE looking to spend time at the OCCC (Orange County Convention Center) or surrounding area.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 10-ott-2016 su Hotels
I have to say that we arrived just hurricane Matthew... Your staff was wonderful and caring.. The comfort and and help that we received from everyone was amazing.. I would come back any time that I need to be in that area... Or just to vacation.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 30-set-2016 su Hotels
Commenti Hotel
4-ott-2016 di General Manager, Hotel
Thank you for the 5 star rating! We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
2 su 5
di un viaggiatore verificato

Worst Hotel Stay Ever

Data di pubblicazione: 30-set-2016 su Hotels
This is the worst hotel stay I have ever had. The front desk was unfriendly and unhelpful. Their valet is an absolute joke. I left my car at the front of the hotel and said to the valet, "I'm valeting, you got it?" and he said "Yes mam I will take care of it." That was at 4:50pm. I went downstairs the next day at 11am, and asked for my car. They said they didn't have it. The valet then said, that there was a car that was left over night with the keys on the dash, and asked if it was mine? It was, and thank goodness it was still there. The next morning I woke up to insane jack hammering. I was on a sales call and had to hang up because I couldn't hear and they couldn't hear me. My floor smelled like paint. They are redoing the hotel, and the rooms look great, but this was an AWFUL stay.
Commenti Hotel
4-ott-2016 di General Manager, Hotel
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts