Valutazioni basate su 122 recensioni verificate

4,2 su 5
79% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,5 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
2 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Didn't get the room I made a reservations for

Data di pubblicazione: 6-feb-2017
Pro: n/a
Contro: making sure you can accommodate guests with special needs
Posizione: n/a
I had made a reservation for a handicap (wheelchair accessible room) and wasn't given that room when we actually got to our room (had a tub shower). When we called down to the front desk to get the appropriate room we were told that they had something available; waited 45 minutes for the bellman to come...he never showed so we called the front desk again and eventually got moved to a room we were told would accommodate us. It didn't, at this point it was 9:45 at night so we just gave up. It's frustrating to make special reservations and be confirmed that they could accommodate us but unfortunately they didn't. Now our guest with the wheelchair was unable to shower all weekend....unacceptable. Totally unrelated the AC in the room was stuck at 64 degrees...no matter how high we set the temp. Luckily there are other hotels in Orlando that we'll make our reservations at next time.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da d

Nice hotel

Data di pubblicazione: 26-gen-2017
It was a great time. The front desk person was confused though and had me going between 2 cc machines; and ultimately stepped on my foot. They did try to sell a Hilton experience, of which we did not partake
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato da NC

Very near the convention center, but not much else

Data di pubblicazione: 18-gen-2017
Pro: Nice rooms, very quiet.
Contro: Furnishings and doors could use some attention.
Posizione: See above.
Good experience, but had to drive 10 mi. To get to Disney parks. Hotel staff was very helpful and accommodating.
5 su 5
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di un viaggiatore verificato da New York

Time share/hotel

Data di pubblicazione: 16-gen-2017
Pro: Rooms were very nice
Contro: Get rid of resort fees
Posizione: restaurants; close to international drive
Condo was well appointed, Hilton quality , room was very nice with state of the art bathroom. Beds were comfortable but there is not much amenities except a pool and gym. We were charge a resort fee of 25$ but since it rained we weren't able to use any amenities.
5 su 5
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di un viaggiatore verificato da Miami

Well located, neat and clean!

Data di pubblicazione: 9-gen-2017
Pro: Location. Like a brand new hotel. Easy access to anywhere.
Spacious room, newly remodeled, clean and very well located.
2 su 5
di un viaggiatore verificato da jacksonville florida

extra charge

Data di pubblicazione: 29-dic-2016
soon you get there you need to paid $ 18,00 for parking and $ 25,00 dollar for internet and movies with not said when to due the reservation , i guest is not right they hide the extra cost , also when i was booking i ask for breakfast include but when i call in the morning they said the is down in the restaurant , but is not free ,, again extra charge for breakfast when in the reservation said breakfast include , overall they is not good for the extra charges
Commenti Hotel
24-gen-2017 di Eileen, Hotel
Thank you for your feedback. Our resort and parking fees are advertised on all websites, including Expedia. Breakfast is not included in our rates, but available for purchase in our restaurant. We apologize for any confusion. We hope to see you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
4 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 18-nov-2016 su Hotels
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-nov-2016 su Hotels
Commenti Hotel
23-nov-2016 di General Manager, Hotel
Thank you for your rating. We're sorry your stay did not meet your expectations. We wish you all the best in your future travels. Peter M. Merrill General Manager HGV Orlando Resorts
5 su 5
di un viaggiatore verificato

ALL new!

Data di pubblicazione: 17-nov-2016 su Hotels
The room was completely new and clean inside. It had a mini kitchenette with granite counter tops and stainless steal mini fridge and microwave. They did have some construction still going on at the property but it did not bother us.
5 su 5
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per Tutti
di un viaggiatore verificato da CT

Great staff! Very Friendly and eager to help you.

Data di pubblicazione: 8-nov-2016
Posizione: Sits back away from all the traffic and noise. But you can still get to places in just a few minute drive.
Very nice! Very clean! Comfortable bed! Great views of the Balcony! I did not have time to try out the lovey pool or hot water whirlpool. Or Gym. All looks great!
Commenti Hotel
16-nov-2016 di Eileen, Hotel
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts