Valutazioni basate su 363 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
83% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
3,9 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Orlando, FL

Very cozy and romantic

Data di pubblicazione: 25-gen-2016
Pro: Everything- very spacious and feels like an apartment/condo
Contro: It took me 30 minutes to check in- I wish the process was faster and better
I booked this room for my wedding night and it was very nice. I was able to have the girls get ready there and at night, my husband and I were able to enjoy ourselves and feel at home
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da ontario canada

Great access to Disney park without the high price

Data di pubblicazione: 19-gen-2016
Loved it! Clean, large 2 bedroom, comfy beds, good size kitchen.
5 su 5
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per Tutti
di un viaggiatore verificato da North Miami, FL

Nice condo style hotel

Data di pubblicazione: 12-gen-2016
Pro: I loved that there were several amenities/activities: the kitchenette, pool w/ hot tub, Frisbee golf & volleyball court.
Contro: Allow guests to use the heater and a/c when needed!
Posizione: Close to Disney Springs (formerly known as Downtown Disney)
I loved that this hotel had all the comforts of home- the kitchenette w/ toaster, microwave, flatware, dishes and an individually wrapped sponge w/ dish soap! We brought our own groceries so it was really convenient. It was my husband and I with our two boys so there was plenty of room to stretch out- I was happy about the separate living area w/ pull-out sofa and bedroom. My only two complaints: (1) there wasn't any shampoo or conditioner and (2) the hotel conserves energy by not allowing guests to use the heater unless it is 52 degrees outside or cooler. Well, as a Miami girl, high 50's and low 60's is cold for me and the room was freezing! Although I had to wait a long time, room service finally brought me two space heaters. I still gave excellent ratings because overall, for the price, the hotel really gives you a lot of bang for your bucks. I was happy in the end. :)
5 su 5
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per Tutti
di un viaggiatore verificato da FL

Worth every penny. Family oriented indeed.

Data di pubblicazione: 21-dic-2015
I recently had the pleasure of staying at the resort a week ago and I along with my fiance were totally pleased. We definitely was disappointed that our trip was only overnight but that alone was more than enough to convince us and make this our go to spot every trip to Orlando.
Commenti Hotel
14-gen-2016 di westgate_customercare , Hotel
Your feedback is welcomed and appreciated. It brings us delight to read that you thoroughly enjoyed your stay with us. We hope that you are able to visit us and get a chance to better enjoy everything that we offer at our resort. Nat
5 su 5
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per Tutti
di un viaggiatore verificato da pennsylvania

Nice place to stay close to Disneyworld.

Data di pubblicazione: 19-nov-2015
Pro: Very comfortable beds and lots of room.
Contro: Didn't notice anything.
Posizione: Close to Disneyworld.
Needed a room to stay over near to Disneyworld. Price was very good. Had 2 bedrooms and a fold out couch. Also 2 bathrooms. Place looked very nice. We only stayed overnight and left the next morning.
Commenti Hotel
23-nov-2015 di Westgate Customercare, Hotel
Thank you for taking the time to post such a great review about your recent experience at our resort. We are glad to hear that you enjoyed our location close to Disney world. Nothing is more rewarding than reading the inspiring feedback from another satisfied guest, and we greatly appreciate your review. We hope to surpass your expectations again during your next visit! Ray
2 su 5
di un viaggiatore verificato

Room Quality

Data di pubblicazione: 18-nov-2015
We arrived at the room and the temperature was really cold and we could not change the temperature, we had to ask for blankets and a room heater. Also when they came to the room to clean it the lady just did one of the rooms and not the other. It was like they did it half of the room one day and the next the other. Never both of the rooms and we had a 2 bedroom unit.
Commenti Hotel
23-gen-2016 di Westgate Customercare, Hotel
Thank you for taking the time to review your stay. We are disappointed to hear about the issues you experienced with housekeeping not fully cleaning your unit during your stay. We have taken note of the issues you have experienced with the temperature and housekeeping in you unit to address with the proper team members. We appreciate your comments and look forward to exceeding your expectations on your next visit. Ray
3 su 5
di Tabatha da hialeah

Data di pubblicazione: 11-nov-2015 su Hotels
Room needs some attetion ..under bed was disgusting .. showerhead seem to be broken ...
Commenti Hotel
23-gen-2016 di GuestRelations, Hotel
Thank you for taking the time to convey your comments regarding your recent experience with us. We are sadden to hear about the concerns you had with maintenance and housekeeping in your unit. We have taken note of these issues to address with the proper depts. for further evaluation. We have taken steps to check and ensure the overall cleanliness of the rooms our perfect before checking in a new guest. We hope that you will give us another opportunity to exceed your expectations. Ray
5 su 5
di Joyce da Tampa, FL

Great Hotel

Data di pubblicazione: 11-nov-2015 su Hotels
This was an excellent hotel. The only downside was there was no free wifi and before you are given your key you had to sign up for a timeshare presentation.
Commenti Hotel
23-gen-2016 di GuestRelations, Hotel
Thank you so much for your feedback. We are glad you hear that you enjoyed your stay with us. We are proud to offer Wi-Fi on property. This service is free to all of our owners, but is still accessible to all other guests for a fee which can be settled at the front desk. We are a timeshare resort and offer all of our owners and guests the opportunity to participate in one of our timeshare presentations. In return for participating we do offer incentives such as breakfast and discounts. Participation is purely voluntary with no obligation to purchase. We really look forward to you and your family staying with us again in the future! Ray
5 su 5
di Nicholas da Spring Hill, FL

Great

Data di pubblicazione: 10-nov-2015 su Hotels
This resort was very nice. The only real downside to it is we were on the 3rd floor and there is no elevator so to carry all of our stuff plus tote up 4 children was a bit of a hassle. Otherwise this is a nice place to stay.
Commenti Hotel
23-gen-2016 di GuestRelations, Hotel
Thank you for taking the time to review our resort. We are glad to hear that you and your family had a great stay. We are disappointed to hear about the inconvenience of being on a higher floor, if we had known of your concern we may have been able to move you to a lower floor. Hopefully we will have the pleasure of welcoming you back on any future trip to Orlando. Ray.
4 su 5
Consigliato
per Famiglie
di Roberta

Data di pubblicazione: 31-ott-2015 su Hotels
Commenti Hotel
9-gen-2016 di GuestRelations, Hotel
hank you very much for your review. We look forward to having you back soon! Ray