Valutazioni basate su 419 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
74% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
3,9 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di Orlando

Data di pubblicazione: 26-apr-2016 su Hotels
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for your rating. It is our hope that we are able to see you again soon! Nat
4 su 5
di Samuel

Data di pubblicazione: 26-apr-2016 su Hotels
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for your rating. We hope to see you again soon! Nat
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 22-apr-2016 su Orbitz
Nice rooms. Clean rooms. $9.99 a day for wi-fi in most places it's free when you pay that much money. Really close to Disney . Great location .
Commenti Hotel
14-mag-2016 di Westgate Customercare, Hotel
Thank you for taking the time from your busy schedule to share such positive feedback. We look forward to serving you in the future. Ray
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 22-apr-2016 su Hotels
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for your rating. We hope to see you again soon! Nat
1 su 5
di Robyn da Grovetown, GA

Too Pushy and really shady

Data di pubblicazione: 21-apr-2016 su Hotels
When we arrived, the staff was pushy about their time shares and when we repeatedly said we weren't interested, they tried to tell us we had to listen to another sales pitch before letting us have the key. I told them we had paid already and would like my key now as I wasn't interested and did not want to waste my time or theirs. She said we had to sign up for the free breakfast (another sales pitch) and I firmly said "no". Once we finally got to the room, it was okay. Nothing to write home about though. We did receive multiple calls from their "customer satisfaction" group who again tried to sell us on the time share. They kept wanting to know when we would be there so they could stop by. This made me nervous and wonder if they were trying to find out when we would be gone. Overall, it seemed shady and I would never stay here again..
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for taking the time to share your feedback with us. It disappoints us to see that you may have experienced some concerns during your stay with us. Please be advised that we are a timeshare resort, and we offer the opportunity to your to our guests and owners. There is no obligation to attend, with the exception of those who are traveling under a special package. We do offer certain incentives in exchange for your time. It is never our intent to make you feel uncomfortable in any way, as we only desire to best educate our guests on the perks of timeshare ownership. It is our sincere hope that you may permit us another chance to better exceed your expectations. Nat
5 su 5
di Valerie da Pompano Beach FL

Great value

Data di pubblicazione: 17-apr-2016 su Hotels
We stayed here over Easter weekend for a family trip to Universal. We rented a 2 bedroom/2 bath condo for less than getting two separate hotels rooms would have been and had the added bonus of a kitchen and much more room. We didn't really do more on the property than drive through but everything looked well kept. The condo was very well maintained. We would happily go there again.
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for choosing Westgate Resorts. It brings us pleasure to see that you were thoroughly pleased with your spacious unit and our well-maintained property grounds. We aim to provide the utmost best in all areas of our resort. It is our hope that you are able to visit us again to better enjoy everything we have to offer. Nat
4 su 5
di BARBARA da Indianapolis

Nice enough place for a few days

Data di pubblicazione: 11-apr-2016 su Hotels
Wify was NOT free. Expensive per devise fee! Small pools but they were nice. Interesting mix of guests- some smoking and Vaping at pool! Great location for access to Epcot, and Disney springs area. Ok drive to Universal. Staff was very helpful and attentive.
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for your comments. It brings us happiness to learn that you were pleased with our convenient location, pools, and our helpful and attentive resort staff. Wi-Fi is offered as a complimentary feature to our owners, and requires a small fee of our guests who wish to use it. Our properties and non-smoking, and we ask that you please reach out to our resort staff with any possible concerns that you may have. It is our hope that we have the wonderful opportunity to serving you again in the near future. Nat
4 su 5
di Steven

Data di pubblicazione: 10-apr-2016 su Hotels
Commenti Hotel
18-giu-2016 di GuestRelations, Hotel
Your rating is appreciated. It is our hope that we are able to serve you again in the coming future! Nat
4 su 5
di un viaggiatore verificato da Miami, FL

Close to attractions and restaurants

Data di pubblicazione: 5-apr-2016
Great hotel, overall. It's a time share style hotel, so you are offered welcome package with perks, but they don't push you which is great. Nice size rooms, amazing kitchen equipped with everything you'd need to eat or cook. Amenities on the resort are fantastic. Only downfall is, they don't clean the room daily. They will make the beds, but that's about it. They do provide each room with a broom and dust pan, and a vacuum.
Commenti Hotel
30-apr-2016 di westgate_customercare , Hotel
Thank you for your feedback. It delights us to see that you found satisfaction in our resort grounds, your large and fully equipped unit, and all the amenities offered at our resort. Please be advised that being a timeshare resort, our housekeeping schedule runs a little differently in comparison to other hotels. Should you desire a daily housekeeping service, please let our front desk know upon check-in. We never want anything to stand in the way of your full satisfaction at our resort. It is our hope that we are able to see you again in the near future. Nat
4 su 5
di un viaggiatore verificato

Easter break

Data di pubblicazione: 4-apr-2016 su Hotels
Very noisy from people locking cars all night long which sounded horn. People talking very loudly in parking area very late at night. Maintenance starting outside work early in the morning. 3rd time we have stayed 1st with so many sleepless nights.
Commenti Hotel
2-lug-2016 di GuestRelations, Hotel
Thank you for choosing Westgate Resorts for your stay. It disappoints us to see that you may have experienced some concerns regarding noise outside of your unit. We do implement quiet hours at our resort, and ask that you please contact our security team with any concerns that you may have. We are always looking for ways to better your stay. It is our hope that this does not deter you from visiting us again in the future. Nat