Hotel a Pacolet

“Room was recently renovated, had a good size, comfortable beds, and clean.”

“Needs work could be cheaper”

“The staff was helpful and informative. The rooms were clean and the beds were comfortable.”

“I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating.”

“It’s been a while since I stayed there, but I remember that it was cleanand the people were very friendly”

“The staff was excellent. Very friendly and helpful. Pool area was well taken care of and relaxing. The only complaint I have is the coffee is horrible Taste like instant hot water.”

“Meh. I don't know where all the previous great reviews come from. It was cheap and there were no bed bugs,so that's the plus. Otherwise, it wasn't anything to write home about. But honestly I would stay there again because i'm not hard to satisfy.”

“Okay place to stay overnight ”

“Wented till I got there?And could not get room due to fifty dollars a night for dog that weighs less than five pounds”

“The only negative thing I have to say is that the indoor pool was extremely cold. The beds & pillows were immaculate. Super comfortable!!!!”

“I arrived with my family around 10pm, so you need go thru special night window. A gentleman with beautiful pink nails gave me a key to a room next to a big smoking dark party outside. There was not a chance I could even walk or pass by the party. It seems they live in this hotel. I requested a refund because I was scared. The nice gentleman gave me a room on a different side of the building telling me that I should be safe there. We couldn't sleep. ”

“Th”

“Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...