Valutazioni basate su 870 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,7 su 5
73% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,8 Servizio e personale
3,9 Comfort in camera
3,7 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da Calgary AB

Staff was very friendly!

Data di pubblicazione: 15-ago-2016
Pro: Value, location, friendly staff
Contro: The casino wasn't open due to construction.
Stayed in February for 3 nights. It is an older hotel, starting to show its age. The rooms were very good, comfortable and clean. We ate breakfast in the hotel one morning and it was alright. What the hotel lacked in amenities and age, the employees more than made up for with their excellent service. Very comfortable and reasonably priced.
Commenti Hotel
22-ago-2016 di MCapel, Hotel
Dear Kalgary Kev: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service
2 su 5
di un viaggiatore verificato

Very old property location is good It's 2 star

Data di pubblicazione: 24-lug-2016
On my checkin hotel wanted to charge 22 dollars extra for second person
Commenti Hotel
25-lug-2016 di MCapel, Hotel
Dear Guest: If the reservation was a single room. the charge of $22.00 is the regular price for a double room. Sorry for the misunderstanding. Regards, Customer Service
5 su 5
di un viaggiatore verificato da San Antonio

Data di pubblicazione: 15-lug-2016
Good experience and service was good,staff was very helpful and amable
Commenti Hotel
18-ago-2016 di MCapel, Hotel
Dear Mr. Ray: Thanks for your feedback, glad to know that you had a good experience. Customer Services.
4 su 5
di un viaggiatore verificato da LA

Good value

Data di pubblicazione: 6-lug-2016
Pro: good location and value
Contro: staff didn't really know what was going on. Language barrier I think was only part of the problem.
Posizione: close to casinos bars and nightlife.
It has a good location. difficult to find in a rental car. room quality was average but the price was right
Commenti Hotel
22-lug-2016 di MCapel, Hotel
Dear Mr. Trevor: Thanks for your feedback. Sorry about the inconveniences you had during your stay. Regards, MC Customer Services
4 su 5
di un viaggiatore verificato

Estadía

Data di pubblicazione: 23-giu-2016
Fue muy buena la estadía en el hotel, se recomienda a nuevos usuarios, la pasarán bien ...
Commenti Hotel
24-giu-2016 di MCapel, Hotel
Estimado Huésped: Reciba nuestros saludos y agradecimiento por la oportunidad. Nos sentimos complacidos de que haya disfrutado su estadía. Saludos Atentos, Mirna Capel Atencion al Cliente
4 su 5
di osman

Data di pubblicazione: 28-mag-2016 su Hotels
Commenti Hotel
di M Capel, Hotel
Estimado Sr. Osman: Agradecemos sus comentarios con los cuales nos ayuda a mejorar nuestros servicios. Atentamente, Mirna Capel Atención al Cliente
1 su 5
di Isaac da Atlanta

Poor quality and old hotel

Data di pubblicazione: 27-mag-2016 su Hotels
The hotel facility is very old and you can smell it. Very poor Internet connection. Parking car garage located in the back side of the hotel and has very uncomfortable access. In the very same price you can find a much better hotels in Panama City! The hotel needs to go through a refreshment urgently!!!!!
Commenti Hotel
di M Capel, Hotel
Dear Mr. Isaac: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments . we are glad to inform you that a remodeling program has begun. Best regards, MCapel Customer service
3 su 5
di Miguel da Argentina

Ni con un 40% off vale la pena

Data di pubblicazione: 8-mag-2016 su Hotels
El servicio panameño por lo general no se destaca, pero este hotel se lleva el premio al muy mal servicio. El baño tenia pelos en la pared de la ducha, papel higienico usado debajo de la tabla del baño y el acolchado estaba viejisimo. Cuando le dije esto al encargado del hotel, mando alguien a limpiarlo 4 horas despues. Para la proxima visita, me voy a premiar evitando este hotel. Creeme, no vale lo que te quieran cobrar.
Commenti Hotel
16-lug-2016 di M Capel, Hotel
Estimado Señor Miguel: Reciba nuestros saludos en nombre de todo el personal que labora en nuestro hotel. Deseo ofrecerle nuestras sinceras disculpas por las incomodidades que le fueron ocasionados durante el servicio ofrecido. Lamentamos lo ocurrido y le aseguro que tomaremos medidas correctivas. Agradecemos sus comentarios y la oportunidad de corregir nuestras fallas mejorando nuestro servicio. saludos atentos, Mirna Capel Atención al Cliente
3 su 5
di Delmy Castillo

Data di pubblicazione: 1-mag-2016 su Hotels
Commenti Hotel
9-lug-2016 di M Capel, Hotel
Estimado Sr. Castillo: Su opinión en muy importante para nosotros estamos a sus ordenes. Saludos, Mirna Capel Atención al Cliente
2 su 5
di un viaggiatore verificato

Old Hotel Facilities

Data di pubblicazione: 28-apr-2016 su Orbitz
Pro: Nothing
Contro: everything
My stay was no good. 7AM i woke up with a lot of nice because they were remodeling the building. Pool very small, no as showed on the picture. You can connect only one device on wifi, if you want to connect more you have to pay. It is an old building. I will not return.
Commenti Hotel
7-mag-2016 di MCapel, Hotel
Dear Guest: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we are sorry for your inconveniences. Best regards, MCapel Customer service