Valutazioni basate su 906 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,7 su 5
73% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,8 Servizio e personale
3,9 Comfort in camera
3,7 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato

Nice hotel close metro and stores

Data di pubblicazione: 20-nov-2016
The personnel especially the costumer service lady named Mirna were extremely helpful.
Commenti Hotel
21-nov-2016 di MCapel, Hotel
Dear Guest: Thanks so much for your comments, it is very nice to hear that we were helpful to you. best wishes, Mirna Capel Customer Service
2 su 5
di un viaggiatore verificato da Vancouver, Canada

centrally situated

Data di pubblicazione: 20-ott-2016
Pro: Good location
Contro: breakfast
Posizione: easy shopping and right at the rapid transit
although understand renovations taking place, found deteriated since February when last there. WiFi did not work all the time.
Commenti Hotel
21-ott-2016 di MCapel, Hotel
Dear Mrs. Joan : Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments which help us to improve our services. Best regards, MCapel Customer service
5 su 5
di un viaggiatore verificato da Caracas Venezuela

Excelente experiencia

Data di pubblicazione: 11-ott-2016
Pro: Ubicación y atención
Contro: El área del Bar no contaba con mucha ambientación, la entrada interna del casino no estaba accesible a los huéspedes e invitaban a usar una externa.
Posizione: Excelente ambiente en la parte posterior del hotel con casinos más grandes y locales de vida nocturna con mucha actividad.
Las habitaciones son espaciosas y muy pulcras. La actitud del personal fue siempre colaboradora y atenta. La ubicación del hotel es inmejorable y sus instalaciones cómodas.
Commenti Hotel
12-ott-2016 di MCapel, Hotel
Estimado Señor Jose: Agradecemos su visita y comentarios. Nos complace saber que su estadía fue en general satisfactoria. Atentamente, Mirna Capel Atención al Cliente
2 su 5
di un viaggiatore verificato da Bogotá, Colombia

Free WiFi is FALSE, this place is still in the 90s

Data di pubblicazione: 6-ott-2016
Pro: Gym has 24h access, though there are no towels available in the gym
Contro: Make the WiFi good and REALLY free, not slow and limited
Posizione: Location is good, great restaurants around; try Riesen, Azahar, Avatar, Casa del Marisco, and Jimmy
The room was decent, though not great. Sad to see towels worn-out to the point of see-through in a supposedly 4+ star hotel. Breakfast was extremely disappointing with only one day as exception. But the worst of my stay, WiFi was not good and specially not as free as they claim, they give a password to the guest that works with only one device at a time and if you want to connect a second device you have to pay a daily fee, actually expensive
Commenti Hotel
11-ott-2016 di MCapel, Hotel
Dear Mr. Oscar: Receive our greetings, on Behalf of the Continental Hotel & Casino staff.  Sorry about your Disappointment with the internet service. We appreciated your comments and the opportunity to fix it. Our main goal is to make you feel Satisfy With our services. Best Regards, Mirna Capel Customer Service
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 19-set-2016
the room is clean and safe , transportation is convenient
Commenti Hotel
19-set-2016 di MCapel, Hotel
Dear Guest: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service
3 su 5
di un viaggiatore verificato da santiago.veraguas

Céntrico accesible

Data di pubblicazione: 12-set-2016
El personal se esfuerza por atender bien.pero al panameño le falta conciencia del trabajo que realiza y que debe mejorar el trato al cliente. Parece estar a la defensiva o permanente desconfianza. Es cultural debemos cambiar la actitud.además entender que el trato al cliente individual es diferente al del grupo familiar. Excelente el trato del paisano Guna del Buffet.el entiende que tratar amablemente no es rebajarse. La mayoría arrogantes como es común en la ciudad.
Commenti Hotel
14-set-2016 di MCapel, Hotel
Estimado Huésped: Reciba nuestros cordiales saludos y agradecimientos por sus comentarios. Nos complace saber que nuestro colaborador de restaurante le atendió de una forma satisfactoria. De igual forma hemos compartido sus comentarios con todas nuestras áreas con el propósito de mejorar. Muchas gracias por sus observaciones. Quedo a las ordenes en esta su casa. Atentamente, Mirna Capel Atencion al Cliente
4 su 5
di un viaggiatore verificato da caribbean

Nice hotel

Data di pubblicazione: 8-set-2016
I really enjoyed my stay at Hotel Continental. The hotel is really nice and at a central location in the city. The staff are very friendly and helpful and the rooms are really clean. I will strongly recommend the hotel to my friends.
Commenti Hotel
9-set-2016 di MCapel, Hotel
Dear Cali: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service
4 su 5
di un viaggiatore verificato da Phoenix

Happy Panama

Data di pubblicazione: 3-set-2016 su Hotels
Everything eas good
Commenti Hotel
5-set-2016 di General Manager, Hotel
Dear Guest: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service
4 su 5
di un viaggiatore verificato

good for the price

Data di pubblicazione: 23-ago-2016 su Hotels
Good for the price....helpful staff, etc.
Commenti Hotel
26-ago-2016 di General Manager, Hotel
Dear Guest: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service
5 su 5
di un viaggiatore verificato da NY

We loved it

Data di pubblicazione: 19-ago-2016 su Orbitz
The staff at the hotel is extremely nice and helpful. The hotel is more than what we expected for the price- the lobby is beautiful, our rooms were comfortable, clean and nice, and had all the amenities we needed. Great location in the heart of the city.
Commenti Hotel
22-ago-2016 di MCapel, Hotel
Dear Guest: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service