Hotel a Paradise Point

“Staff were super friendly and helpful”

“We booked here for one night, but we were left stranded by the airline, so we stayed for three nights: It has been a beautiful experience, the staff was incredibly helpful and kind, they helped us in every way they could. The place is quiet and charming, the garden beautiful, breakfast is rich, and we enjoyed the view on the lagoon and the free kayaks. Very good value for money, if you are looking for tranquillity.”

“The room was clean, but no cups to match the kettle. Water went off unexpectedly. Manager seems angry and I could not find any staff that spoke English to assist me with my needs. Excellent location, comfortable bed and nice patio.”

“What a location - beautiful. Such an amazing place, peaceful, friendly, welcoming”

“Ho prenotato con expedia questo Hotel dopo molte ricerche e tantissimi dubbi. Sono stata contenta della scelta fatta perche' pur non essendo un resort sul mare l'albergo si trova vicinissimo alla citta' e offre la possibilita' di fare tutto quello che nell'isola c'e' da scoprire... Il servizio e il personale sono eccellente.”

“Clean, spacious rooms. The staff very fantastic, friendly, super attentive and courteous as were the owners Anne and Petter. Diving and snorkling available in front of resort of resort.”

“Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. ”

“The room was spacious and the views were breathtaking. I highly recommend staying here if your looking for something relaxing ”

“Hotel grazioso, confortevole a due passi dal mare . La zona non è adatta alla balneazione (praticamente l'acqua della laguna non è proprio limpida) e arrivare al centro città occorrono più di 20 minuti a piedi e di sera l'illuminazione è parecchio scarsa. Praticamente è un hotel utile per una o due notti di passaggio. ”

“The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water. ”

“Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

“The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. ”

“Clean room, nice view. Pools are clean ”

“L'isoletta tutta dedicata al resort è molto vicina a terra e ha un proprio servizio di traghetto. Il resort è principalmente dedicato al diving, con scuola Padi e immersioni guidate sia di giorno che di notte. Noi abbiamo fatto solo snorkeling e visto tanti pesci attratti dalla pastura della guida, il corallo è poverissimo. Abbiamo soggiornato in bassa stagione nella villetta B4 al prezzo del bungalow piccolo. Sconsigliamo la camera piccola con bagno comune mentre la B4 e analoghe sono...

“Beautiful resort staff were absolutely fantastic, food was amazing and nothing was too much trouble, such a wonderful place to stay ”

“Posto squisito; personale gentilissimo, camere e giardino molto curati. La prima stanza, piccola, con le dotazioni essenziali e con letto queen, nonostante avessimo richiesto in prenotazione due letti matrimoniali. Capita... Piccolo incidente: la TV in camera non funzionava, per problemi di cavo. Il giorno dopo, non essendo riusciti a sistemare il problema, ci hanno fato un upgrade in un bungalow grande il doppio e in una posizione spettacolare. Bel servizio, anche se non esattamente...

“Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

“I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.”

“Pool was dirty with us pulling out dead crabs and lizards. There was no shade around the family pool. ”