Hotel vicino a Parco La Union Botanical and Zoological Garden - San Fernando

“No tv”

“Everything was great, except the room had a smell to it. Probably plumbing issues, where it smells like sewer.”

“This is a great location to stay at if you are headed to La Union. Aureo is super close to being a 5 star review, they were just missing the little details that separate from "Good" to "Excellent". We had to ask for several items in our room that are basics (slippers, body soap, shampoo, extra towels). Once asked for, the staff responded immediately however we should not have had to ask for those things when booking a villa suite. Property is well maintained however there are still areas...

“Excellent service and location”

“Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive.”

“We are happy with our room at 231 for family room. Since everyone is happy and the view is amazing we extend our stay. But the receptionist mentioned that 231 was no longer available so they the 208 from the old building with the sane price. Bit disappointed because room smaller then 231 and not upgraded or as beautiful like 231 with same price. Other than that all is perfect. Staff, views and food was perfect.”

“I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. ”

“Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. ”

“Needs improvements”

“Clogged restroom drainage,smells like sewer.Outdated amenities. food really basic and less per serving.”

“All good service.place is good.staff are good. Overall excellent,…”

“The staff was great.”

“Room was very clean, staff are friendly, courteous and always available to help.”

“Parking Policy is not Recommendable Parking staff can move around your vehicle and when they scratched it. They said they are not responsible for it.”