I booked 2 rooms with mentioned 4 adults. However, on the arrival the staff had charged me 6 adults' tax which I only knew it after checked out and don't have time to argue with them as I am rushing to airport. This is totally disappointed as I don't know what has been gone wrong.
Other than the issue above, this hotel is a very nice place to stay in Paris.
15-feb-2017 di Charles - Front desk, Hotel
Thank you for taking the time to tell us about your stay in our place. we are very sorry to read that the services offered did not match your expectation such as your room type.
It might be a mistake but in our computer, in 2017 we are only finding 1 reservation with your name, which stayed in our place for 1 night 1 room only, same after checking with our partner Expedia.com.
We did charged the city tax for that room as we do for everyone, for the amount of 1.65€ per person per 2. they were only 2 adults.
Could you please reach us directly and provide a copy of our receipt in order to solve this case the best way possible.
Regardless, it was a pleasure to have you here. Hope to regain to confidence by even better serve you during your next trip in Paris.
Have a nice day