Valutazioni basate su 375 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
89% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,2 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da los angeles ca

Beautiful hotel

Data di pubblicazione: 17-lug-2016
In a perfect part of Paris. Close to everything, including very fun shopping. We loved our stay.
Commenti Hotel
22-lug-2016 di Julie Waucampt, Hotel
Dear guest, Thank you very much for taking the time to write an honest review following your stay with us. We are glad to read that you enjoyed the location and your stay. We sincerely look forward to welcoming you back in the near futur. Best regards, Julie Waucampt
4 su 5
di un viaggiatore verificato da New York, NY

Fine stay

Data di pubblicazione: 1-giu-2016
Overall a fine stay for the weekend. Have stayed here in the past as well (2 years ago) and think there are a lot of small things creeping up that need attention, esp for $600 per night for a standard room. For example we were in a suite and keys for the main door stopped working, but inside door was fine. When we had to go back downstairs to have it fixed, the problem flipped and was not resolved. Had to go down to the front desk for the third time to resolve (so we could go to sleep since it was late at night). The next day, the same problem happened and this time we made the front desk staff come up with is. In addition, we didn't have some tv channels due to a malfunction (went during Roland Garros and wanted to watch the matches on TV of course the sports channels weren't working in our room). Phone was also broken and we had to ask for that to be repaired. I will give the hotel a lot of credit for trying to resolve. They genuinely felt bad and tried to help.
Commenti Hotel
15-giu-2016 di Peggy Jazeron, Hotel
Dear Madam, Thank you for taking the time to share your recent experience with us. First of all, let me thank you for your beautiful words towards our Ambassadors. However, I am indeed very sorry to read that your overall experience was quite pleasant, but did not live up to your expectations especially with some technical issues that occurred. Please accept our sincere apologies for any shortcomings that you experienced, as this is definitely not indicative of our usual standards. While we understand your stay was not so satisfactory, we sincerely hope to have another chance to give you a more pleasurable stay should you visit Paris again. Yours sincerely, Peggy Jazeron Guest Relations
5 su 5
di un viaggiatore verificato da Huntington Beach CA

Upscale chic hotel

Data di pubblicazione: 30-mag-2016
Unbelievable location in the haut Faubourg shopping area and near the Embassy's. The recent remodel was accomplished with great modern decor both in the lobby and rooms. Front desk and concierges very accommodating. Felix bistro next door handy and good food. Highly recommend this hotel.
Commenti Hotel
7-giu-2016 di Marine Honvault, Hotel
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 su 5
di un viaggiatore verificato da Fredericksburg, Virginia

Tres Chic!

Data di pubblicazione: 28-apr-2016
This hotel is a beautiful gem. We loved every moment of our stay. In fact it may be the most luxurious hotel In Paris. It far exceeded our expectations. We will definitely find our way here again or in one of its sister hotels.
Commenti Hotel
14-mag-2016 di Julie Waucampt, Hotel
Dear Guest, Thank you very much for your wonderful feedback further to your stay at Sofitel Paris Le Faubourg. We are always very happy to hear and read how much our guest enjoyed the hotel. Sincerely, Julie Waucampt Guest Relations
5 su 5
di Valerie

The best Hotel and Service in Paris!

Data di pubblicazione: 18-apr-2016 su Hotels
Loved it! The best time I ever had!
Commenti Hotel
16-lug-2016 di Julie Waucampt, Hotel
Dear Guest, Thank you very much for take the time to share your experience at Sofitel Paris Le Faubourg. It is always a pleasure to read how our guest enjoyed the hotel. We certainly look forward to welcome you back. Sincerely, Julie Waucampt Guest Relations
2 su 5
di Heidi

No room for me anyway...poor service

Data di pubblicazione: 18-apr-2016 su Hotels
Hotel had doubblebooked guests and at 11.30 PK upon my arrival they had to transport me to another hotel. The receptionist at Novotel Le Faubourg upgrated me with free breakfast and whatever I needed but forgot to communicate this to the receptionist at the new hotel. The NeXT day they transported me back to Le Faubourg and Again all info regading breakfast was lost. It made me feel uncomfortable to mention it which I felt I in principle should. Anyway, one might not be sure to stay there as they doubble book their rooms. Not fun to stay in 2 different hotels when going on a business trip...service not good enough
Commenti Hotel
16-lug-2016 di Julie Waucampt, Hotel
Dear Guest, Thank you very much for taking the time to share your stay at Sofitel Paris Le Faubourg. It is saddening to learn that we did not live up to your expectations. We sincerely apologize for the situation your experienced as this does not reflect our level of service. Best regards, Julie Waucampt Guest Relations
5 su 5
di un viaggiatore verificato da Washington DC

Data di pubblicazione: 9-apr-2016
The hotel staff was so helpful and provided great recommendations on things to do and places to eat. The hotel was in a great location and rooms were clean and nicely decorated. My only complaint were the pillows, they were too big for my taste but everyone is different.
Commenti Hotel
14-mag-2016 di Julie Waucampt, Hotel
Dear Guest, Thank you very much for your wonderful feedback further to your recent stay at Sofitel Paris Le Faubourg. We are glad that you had such a lovely time at our hotel and please do not hesitate to ask to change your pillows for your next visit. We remain at your disposal. Sincerely, Julie Waucampt Guest Relations
5 su 5
di un viaggiatore verificato da New York, NY

Fantastic location

Data di pubblicazione: 3-apr-2016
Pro: The location was the standout to me.
Posizione: Across the street from Buddha Bar, a couple of blocks from Champs-Elysee, Place De Concorde, just off amazing shopping street.
Stylish without being pretentious,extremely convenient location
Commenti Hotel
14-mag-2016 di Julie Waucampt, Hotel
Dear Guest, Thank you very much for your valuable feedbacks further to your recent stay at Sofitel Le Faubourg and expecially regarding our location. We certainly look forward to welcoming you back very soon. Sincerely, Julie Waucampt Guest Relations
5 su 5
di un viaggiatore verificato

accomodation

Data di pubblicazione: 29-mar-2016
Pro: people attitute to service
Contro: sofitel points if not all, at least some , should be earned to motivate use of expedia
Posizione: excellent location. Very exclusive. Good shops and restaurants near by
we were four people. Three adults and one child. The size of the room was quite small to fit the bed-sofa to accomodate two people. We did not have space to walk from one side of the main bed to the other. Toilet paper was not soft and paper cans were very tiny and not easy to open ( pedal)
Commenti Hotel
14-mag-2016 di Julie Waucampt, Hotel
Dear Guest, We grealty appreciate you taking the time to provide feedback about your stay with us at Sofitel Paris Le Faubourg.We are glad to read to you enjoyed the Ambassadors services and the location. However, we are sincerely sorry that the size of the room did not live up to your expectations especially. We remain at your disposal. Best regards, Julie Waucampt
5 su 5
di Koon Wai da Hong Kong

Cosy & Chic Hotel in Paris

Data di pubblicazione: 27-mar-2016 su Hotels
位置极佳的酒店,主要景点都在步行範圍內。
Commenti Hotel
16-lug-2016
Dear Guest, Thank you for your valuable feedbacks further to your recent stay with us. We are delighted to read that you enjoyed the location of the hotel. We hope to have the pleasure to welcome you back in the near future. Sincerely, Julie Waucampt Guest Relations