NOT WORTH IT
Data di pubblicazione: 16-nov-2015
The gist if it is, this isn't a 5 star hotel and the room we stayed in -- and i say that as a rather experienced traveler-- was way overpriced for what it was. We booked a room which was 430 Euros and initially were shown a tiny top floor room with low ceilings, much less than the advertised square meters, with cheap looking furniture. They said that the square meter they had advertised included the bathroom blah blah. We protested and were moved to something on the second floor, with the same cheap looking forbore, the tacky awful plastic painting and the same furniture. This was "livable" but definitely NOT NOT worth 430 Euros. It would be an ok room for 200 or 250 Euros.
Also, the moment we entered the hotel, the receptionist started trying to sell us upgrades-- to the point that it was inappropriate. When checking in, and later 4 more times, she offered an upgrade us for another 50 Euros. We had to tell her "We already said no. Please stop repeating that" It was very pushy. Crass. Also they tried to sell us this jewelry promotion from a nearby store etc. Terrible manners, terrible decor, this isn't the Paris I would recommend to anyone. Have a more special experience and hold onto your money.
I will easily say that this is my worst Expedia experience and it made me wonder if I would even look at Expedia. Clearly it speaks to a wider general public and they may not all be looking at a special experience…
8-dic-2015 di melissa, Hotel
Dear Guest, Thank you for taking the time to share your recent experience with us on Expedia. First of all, I sincerely appreciate your comments concerning the quick check-out. However, I am very sorry to read that your overall experience did not live up to your expectations, especially with the disappointment you encountered with your room and the value for money. Please accept our sincere apologies. Concerning the jewelry store it was not a promotion we sell but a game which allowed to win a ring or another gift of the jewelry store ; we are sorry for the misunderstanding that occured. While we understand your stay was not so satisfactory, we sincerely hope to have another chance to give you a more pleasurable stay should you visit Paris again. Yours sincerely, Mélissa Gheude-Alonso Guest Relations Manager.