Valutazioni basate su 409 recensioni verificate

4,4 su 5
89% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,3 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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di un viaggiatore verificato

Central Hotel

Data di pubblicazione: 23-feb-2017
Pro: I love the comfort of the bed and pillows. the room is what I expected. I love the big bathroom and the separate room for my clothes and luggage
Contro: I would say the buffet spread should have more variety . I was only able to catch 2 days of it but it was the same
Posizione: High end shopping if you are into that
As a solo traveler I felt very safe . It is very close to everything from Metro to all the stores. Hotel staff was very helpful and made me comfortable the moment I checked in. Maria and Clara in the front desk was great, Stephan in restaurant as well. I checked out very early and they prepared breakfast for me to take to the airport instead since I could not make the buffet. Service was exceptional . Thank you
Commenti Hotel
23-feb-2017 di Alizée Lamour, Guest Relations, Hotel
Dear guest, Thank you very much for sharing such a magnifique review on Expedia regarding your recent stay with us. Your feedback is very important to us as we constantly strive to provide to our guest the best service. It's a pleasure to read that you enjoyed your stay at our hotel and that you appreciated its prime location. It is always our most treasured reward when guest mentioned the staff, so thank you for your comments regarding our team. Rest assured we have shared your comments with them. Maria, Clara and Stephan were very proud! We are all looking forward to welcome you back in Paris. Sincerely, Alizée Lamour Guest Relations
5 su 5
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di un viaggiatore verificato da Montréal, Canada

bel hôtel et très bon emplacement

Data di pubblicazione: 13-feb-2017
hôtel très agréable, le service est excellent et le bar de l'hôtel est petit mais très sympa.
Commenti Hotel
16-feb-2017 di marine honvault, Hotel
Cher client, Nous vous remercions d'avoir partagé vos impressions positives à la suite de votre séjour. Nous serions ravis de vous accueillir de nouveau prochainement, Cordialement, Marine Honvault Relations Clientèle
5 su 5
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di un viaggiatore verificato

Great Hotel.. perfect central location

Data di pubblicazione: 30-gen-2017
Visiting from London and we have been to Paris dozens of times, I have to say this hotel exceeded expectations. We booked it as it was one of the better hotels that accommodated our two children in a delux suite which is basically a jnr suite with a good pull out bed.. so as it was a flying visit with the kids we booked it and it was just a base for the weekend, but I did not spend any time making sure I was booking the best hotel I could find... but it really was fantastic. Every member of staff was very friendly, super efficient and the service was in my opinion of a very high good standard 5star. The decor is beautiful, room modern and plush. It ticked all the boxes. It's totally central if you are visiting to do the tourist attractions or shopping. I was visiting for work and the 3 minute walk to the metro was great for me. I highly recommend this hotel and will definitely use it again.
Commenti Hotel
31-gen-2017 di h1295-gr4, Hotel
Dear Guest, Thank you so much for taking the time to post feedbacks concerning your recent stay at the Sofitel Paris Le Faubourg on Expedia. We are so glad to read that you enjoyed your week-end with us, that you liked your room, our location in the center of Paris and the professionalism of our Ambassadors. Please, rest assured that I will share your very positive review with all of our Ambassadors who strive to provide the best quality of services. We hope to have the pleasure to welcome you back soon. Marine Vincon Relations clientèle.
5 su 5
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di un viaggiatore verificato da Knoxville, TN

Great hotel in the heart of Paris

Data di pubblicazione: 17-gen-2017
Pro: Location, room, deco, staff
This hotel and staff are as good as it gets. The hotel is in the heart of the posh St. Honore shopping area.
Commenti Hotel
17-gen-2017 di h1295-gr3@sofitel.com, Hotel
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and our staff. We will be pleased of welcoming you back in the near futur. Sincerely, Marie-Cécile Giraudon, Guest Relations
5 su 5
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di un viaggiatore verificato

便利なホテルです。

Data di pubblicazione: 9-gen-2017
こちらのホテルは今回で3回目です。 周りはブランドショッピング街でお買い物にとても便利ですしコンコルド広場も近く交通の便もいいので好きなホテルです。 ホテルの従業員の対応も非常に親切で安心して宿泊できます。 また利用したいです。
Commenti Hotel
9-gen-2017 di h1295-gr3@sofitel.com, Hotel
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and the kindness of our Ambassadors. We will be pleased of welcoming you back in the near futur. Sincerely, Marie-Cécile Giraudon Guest Relations
1 su 5
di un viaggiatore verificato

the most unfriendly hotel - what a shame

Data di pubblicazione: 31-dic-2016
i had unforseen event in the family - cancer diagnosis and the hotel would not help at all. i booked another hotel for part of the stay and that hotel (large chain also) fully helped out and this one will not help at all. what a shame.
Commenti Hotel
4-gen-2017 di marine Honvault, Guest Relations, Hotel
Dear Guest, I am totally surprised to read your comment. I would like to express my sincerest apologize. Please, do not hesitate to contact me directly at the hotel to understand the issue and share more about your experience. At Sofitel, we always strive to provide a superior service experience for every customer. I am looking forward to discuss with you, Best regards, Marine Honvault Guest Relations
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 28-nov-2016 su Hotels
Commenti Hotel
1-dic-2016 di General Manager, Hotel
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
3 su 5
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di un viaggiatore verificato da K

離shopping 非常方便

Data di pubblicazione: 27-nov-2016
非常非常方便的地點⋯ 出去整條就是名品街,藝廊, 往另一方面就到協和廣場, 到塞納河⋯可惜晚上隔音不太好, 還是聽得到樓下Pub/Bar 的震撼音樂; 清晨6點聽到街上拖倒圾桶的聲音⋯
Commenti Hotel
1-dic-2016 di marine honvault, Hotel
Dear Guest, Thank you very much for taking the time to share your experience with us. We are glad to hear you enjoyed your stay. Also, regarding your comment, i would like to apologize if you have been disturbed by the street's noise. We are looking forward to welcome you back, in the near future. Yours sincerely, Marine Honvault
5 su 5
di un viaggiatore verificato

Excellent Paris Hotel

Data di pubblicazione: 25-nov-2016 su Hotels
This was the absolute best choice of hotels. I'm looking forward to visiting Paris again and no doubt will I stay here again.
Commenti Hotel
27-nov-2016 di General Manager, Hotel
Dear guest, Thank you very much for sharing such a magnifique recommendation on Expedia. We are thrilled to read that you enjoyed your stay with us and very proud that you consider us as the " best choice of hotels". We are looking forward to welcome you back in Paris, Best regards, Alizée Lamour Guest Relation
4 su 5
di un viaggiatore verificato

Ótimo hotel e localização excelente

Data di pubblicazione: 12-nov-2016 su Hotels
Ótimo hotel em localização excelente. O quarto era pequeno mas muito bom, o banheiro parecia ser um pouco mais antigo mas tb era bom. O café da manhã era ótimo e os atendentes super prestativos e a comida do hotel tb era muito boa. A academia deixava a desejar mas só de ter já é diferente da maioria dos hotéis em Paris.
Commenti Hotel
22-nov-2016 di General Manager, Hotel
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations